Gainesville Buick GMC
Dealer 2-Year Rating |
Dealer Reviews
Great service and very helpful
I called before I came and talked to Josh with TrueCar. They already had the car pulled up waiting for us to drive. Although we didn’t buy that one but he found another one we liked.
I would recommend this dealer.
Very good experience
Very good customer service, i had no problems finding what i want on price,payments and quality , 100% recommend thanks Jordan, Al, Paul and Mo
I would recommend this dealer.
Was a overall good experience
My sales rep Josh V. was very helpful and worked with me every step of the way. Overall it was a good experience. Thank you!
I would recommend this dealer.
Very good experience
Very good experience I’d recommend more customers to yell Jordan done I very good job handling my purchase and taking care of me he was friendly that Ira thing I ask appreciate the good work thank you
I would recommend this dealer.
Amazing, and easy
Courtland, Paul and Josue were the best to work with. I had no problem finding exactly what I wanted! Highly recommend if you’re looking for a new or used car!
I would recommend this dealer.
Exemplary customer service!
Thanks to Kevin, Josh and Mo! Kevin and Josh, loved the video!! Keep making them for your online customers! It brought me in! Thank you!
I would recommend this dealer.
Good freindly staff, minor changes needed.
Sales staff great. Quick & easy finance process. There should have been a little more disclosure about certain things that this consumer missed on inspection, lack of a spare key, dents in roof not visible from ground level.
I would recommend this dealer.
Good experience
Overall, I had a good experience with the Gainesville Buick GMC team. They honored the Truecar price that I received with none of the ‘typical’ back and forth negotiating. The 15yr/150k mike warranty is a very solid value proposition that gives you piece of mind. The only part of the experience that could be improved would be the wait time to check out.
I would recommend this dealer.
Overall good experience
Nice, friendly, informative staff. They didn't feel too pushy, and they let me ask all my questions until I felt I was getting the best offer.
I would recommend this dealer.
Customer Service
Between Al Hunter (salesmen) and Tony Turner (manager), I was able to get the deal I wanted on my 17’ Denali truck. If you’re in the market for a new/used vehicle, ask for Al. He is a very professional, non pushy sales person.
I would recommend this dealer.
Great easy experience
Jordan my sales guy found what I wanted in 48 hours after giving great advice on a used vehicle that had things added that cancelled the warranty. Appreciated him looking after my best interest. He kept me up to date each day on what was happening and was an easy process. Big Mo in financing was great too and made that an easy experience as well. I love my new GMC Crew Cab truck!!
I would recommend this dealer.
Sour taste in mouth
While my sales associate was good, when there was a slight malfunction with the car and called to get it fixed within 3 days of purchase and without cost, they were unwilling to do anything about it. Highly disappointed and infuriated.
I would not recommend this dealer.
So Impressed = Kyle Provided Amazing Service at Body Shop
Highly Recommend!!! Concierge type service from Kyle Holsombach of Gainesville Buick Body Shop. My 89 years old mother had her vehicle rear ended. We took her car into Gainesville Buick Body Shop, which handles many different Brands & Models of cars, including VW. From the moment my mother walked in, she was warmly greeted, to Kyle and his team taking the time to walk my mom through their inspection of the vehicle, the importance of the photos, plus explaining the entire process in step by step detail. Our insurance adjuster was familiar with the Gainesville Buick Body shop, and was more than pleased to work with them. We were updated at every step, including when additional hidden damage behind the bumper was found. Best was that this location has Rental Vehicles available on site, which meant we did not have to Uber/Lyft to an off site location. When we picked up the car, Kyle did a walk through of the paperwork and car to point out the quality of the work. Will recommend Buick Body shop to any one of our friends or family that needs auto body repair. Great Experience!!!! Thank you!
I would recommend this dealer.
Could not have asked for a better experience.
This is our 3rd purchase from Gainesville Buick GMC, always a friendly atmosphere and great customer service. Jordan and Cortland were fantastic to work with.
I would recommend this dealer.
Up front and honest
Christopher was great to work with. Up front and honest. He took care of us without any pressure. Communicated well and answered any questions we had. We would definitely recommend him and the dealership to others.
I would recommend this dealer.
Great
Ahmed made our shopping for a car easy! He had such wonderful manners & showed he really care about making us happy with our purchase! Tony Turner was excellent also! A great experience in buying a car!
I would recommend this dealer.
Best Car Buying Experience
Great group of people! I traveled from Jax and Kevin did a great job of getting everything prior to my arrival so that once I made it to the dealership all I had to do was sign all my paperwork. Mo the Finance Director was awesome to work with and paperwork was all done electronically on their giant desk tablet and my copies were conveniently saved to a USB drive. I would recomend Gainesville Buick GMC to anyone looking to purchase a vehicle!!
I would recommend this dealer.
Pleasant experience.
Went into dealership,looking at GMC Acadia. We were looking for vehicle to tow behind motorhome. Staff was knowledgeable enough to determine that was not the right vehicle. Salesperson new other models that were towable.
I would recommend this dealer.
Excellent service
Christopher made the sales process quick and easy. He did what he said he was going to do. In and out for new car purchase, efficiently moved through process.
I would recommend this dealer.
Outstanding salesman
Pearce was an outstanding salesman who made my car buying experience easy, stress free and enjoyable. He made sure every thing was done absolutely perfectly from the test drive, to the financial process. This was my first car purchase that was enjoyable from start to finish. I would recommend Pearce to any one looking to buy a vehicle.
I would recommend this dealer.