Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome customer service!!!

By Nurselife87 on 7/1/2019 at 4:55 PM.

TJ was so helpful, and made my car buying experience a breeze!!! I will be sure to send more customers his way!! You rock!!! Thank you!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Customer Service Is No Accident

By amlongstreet on 6/29/2019 at 3:25 PM. Helped by Tre.

This dealership goes above and beyond to get you the payment you need and the car you want. We have bought our last three vehicles from them. After our accident they worked hard to help us get back on the road quickly!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

The worst

By Unhappy on 6/28/2019 at 10:32 PM. Helped by Not sure of employees name.

Send you mailers and don't honor them. Staff at event had nasty attitude and says its his descression to not honor flyer. Was Thinking about getting a 2nd car more economical on gas then my truck but because of their attitude they didn't even get a chance to talk to me about a car.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Seriously the best car buying experience of my life!

By MLINDSAYLEWIS on 3/24/2019 at 2:32 AM.

Willie was AMAZING! They didn't have the car I originally wanted so they gave me an absolutely AWESOME deal on a different car! I am rebuilding my credit and he REALLY worked with me to make a fair deal. HIGHLY RECOMMEND!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By Ana on 2/2/2019 at 8:59 PM. Helped by Courtland.

The vehicle purchased from this dealership was for our daughter who also had a car to trade in. Needless to say previous to stepping on this lot another dealership wasted endless hours with us to no avail, playing the cat and mouse games left us exhausted and completely disappointment considering we purchased two vehicles 6 months earlier. When we went to Gainesville Mitsubishi I was relaxed knowing that there in that place were the caring people I met 6 months later but now working here. I knew I was in good company and a wiz with financing. Well, Not only did she trade her old vehicle but was able to purchase new one with the assistance of the most creative General Sales Manager I’ve ever met “ Derek’ and Sales Manager Tj Ruff including a very personable Courtlan. We highly recommend anyone to this dealership who is in the market of a new or used vehicle. Kuddos to the entire team who assisted with this purchase and the dedication shown To our baby daughter with her first time vehicle experience. Not only will we be purchasing our next vehicles from this dealership but will referr 100%!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Good Day

By Tonto Pike on 12/9/2018 at 1:20 PM.

Ronnie Bowens steered us through a good trade in deal and we left with a great new 2018 Outlander PHEV which has exceeded our expectations. Thanks..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks Tj for the awesome job

By Brittany1990 on 9/28/2018 at 3:46 PM.

Thanks you Mitsubishi for allowing us to get a car from you with TJ's help we was able to drive off the lot with a 2018 car TJ was a wonderful sales agent and I will recommend any of my friends and family to go to TJ with GMC Mitsubishi.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tj was great

By Shuntay1992 on 9/28/2018 at 3:42 PM.

Tj was excellent help to us he helped us any and every way he could we really appreciate what he did for us thank you GMC Mitsubishi

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Greatest Experience

By DollB1952 on 7/30/2018 at 7:58 PM.

The salesman, T. J. greeted me when I arrived at the dealership, and asked that I be seated while he completed his present task. Afterward we talked and he took me out to see what they had new for me to check out. He showed me the Eclipse Cross SEL and offered that I could take it home to show to my husband. I returned totally sold on the vehicle. TJ did not pressure or insist that I needed to make the purchase. He truly allowed me to make the decision without any coercion from him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Keisha1129 on 7/26/2018 at 11:53 PM.

Mr. Ronnie Bowen was awesome in helping with our needs and answering all our questions. I would recommend them to anyone who is looking for a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sweet upgrade! 2018 Mitsubishi Outlander SE

By CH on 7/24/2018 at 5:02 PM. Helped by Mo Matrajt, Finance Manager.

TJ at Gainesville Mitsubishi did it again...got me out of the old and into the new! His time and effort are relentless towards customer satisfaction. Thank you TJ.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just wonderful

By Goode on 7/9/2018 at 5:45 PM.

My visit at Gainesville Mitsubishi again was wonderful I received a new car low interest rate and great payment great customer service a wonderful place to get your car from

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick & Easy Car Buying ! Awesome

By Breenicolee25 on 7/9/2018 at 5:16 PM.

This is the second purchase I have made with this Dealership and TJ has always been awesome. Very up front and honest about the car buying experience. Walks you trough everything- extremely thorough ! I recommend him and this dealership to family and friends. Great experience, friendly, and flexible!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome.

By ccoopr on 7/6/2018 at 3:42 PM.

I highly recommend Gainesville Mitsubishi. TJ went above and beyond to help me get a car. Everyone was super nice. I won't go anyplace else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The experience was awesome. Was given extra insintives

By MirAcle on 6/6/2018 at 10:48 PM.

The dealership worked very hard to get the price I wanted and stayed after Hrs to make this happen for me. Thanks you Gainesville Mitsubishi ( TJ!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Very pleased

By Frenchy30 on 6/6/2018 at 1:58 PM.

Very pleased with salesman TJ Russ. He went above and beyond to help get my vehicle. The wait was long but the professionalism was exceptional.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome service

By Jarrodmarkham on 6/6/2018 at 1:18 PM.

Walked in and out the same day with the car I wanted. TJ was a great car salesman. I even had pizza while I was waiting for the paperwork to finish. Great people over at Gainesville Mitsubishi.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Way good

By Randolfi on 6/6/2018 at 12:50 PM.

Very good from the beginning, not pressure to buy and they took the time with us looking for the best deal. Didn't like the office because is too uncomfortable but the people were nice and friendly

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Informative and thorough

By abrilnn on 5/23/2018 at 1:52 AM.

I was looking into quickly financing a good reliable vehicle after my old car died. I'm really appreciative about how informative and helpful everyone was. I particularly appreciated how the dealer was to the point by focusing on my specific needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An awesome place. Very friendly

By Sabrina1234 on 5/23/2018 at 2:00 AM. Helped by Mo.

This place is very friendly. They work with you and give you the best. I would recommend this place every time. It's go back and work work then. The people here tell you the truth and not just what you want to hear. This is the best experience I've gotten with any dealership by far

I would recommend this dealer.