Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.8  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Liars

By Ldydi67 on 7/11/2019 at 2:49 PM. Helped by Edwin Leiva.

I purchased a used Jeep Wrangler and don’t get me wrong - I like my Jeep. I have been in jeeps and a customer here for the past 5 years. I used to rave about the customer service at this dealership. NO MORE. The previous owner traded in the Jeep with only one key. I was told they would get me another key by Edwin Leiva. Now - after the purchase is over - it can happen ONLY IF I PAY FOR IT. REALLY????? Edwin also said the dealership would take care of getting me home when I brought the Jeep in to have the seats redone. ANOTHER LIE. I had to go to enterprise and rent a vehicle. I came to this dealership even though I live much much closer to Cape Coral Jeep because I felt like an appreciated customer at Galeana. I no longer feel that way. I feel like they just said what I wanted to hear to get the deal done.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

See Matt Smith

By Jepp on 6/26/2019 at 4:49 PM. Helped by Matt Smith.

Matt Smith did great job and very knowledgeable on the jeep. Highly recommended dealer in Florida . Love the Renegade and Galeana they did a wonderful deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding sales

By Christian “Viking” Anderson on 7/9/2019 at 1:47 AM. Helped by Richard “Ricky Bobby” Sanetti.

Ricky Bobby and Chris Millar in finance are absolutely outstanding. I highly recommend these guys and this dealership. I would give more stars if I could. Thank you for the fun and great experience. You gained a lifetime customer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Blue Ram

By PedroG on 7/1/2019 at 8:26 PM. Helped by Reuben Ortiz.

I'm a second time Galeana customer,and the two times Daniel Gonzalez have work hard to make it happen , i'll keep recomendig Galeana to all my family and friends

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love my New Jeep!

By Jeep2019 on 6/19/2019 at 7:09 PM.

I emailed Galeana today regarding a Jeep Grand Cherokee, salesperson by the name of Daniel Gonzalez got back to me right away and was able to answer all my questions, went in and was very happy with the customer service that Daniel gave. I am a happy owner now of my Jeep Grand Cherokee!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep Renegade

By Red Renegade on 6/19/2019 at 1:48 PM. Helped by Reuben Ortiz.

I was looking for a second vehicle and when work with Daniel González he help us find the right car for us , we recomend go to galeana and ask for Daniel and Mr. Ortiz in finance ...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Al Auletta & Galeana team made me feel like family!

By suncrest777 on 6/1/2019 at 9:54 PM.

My salesman AL Auletta listened closely while I explained what I was looking for, then he provided the Jeep Renegade that checked every box! The whole Galeana team made me feel like family and Al patiently walked me through using all the high tech electronics in my new Jeep. I love my new Renegade and really appreciate everyone at Galeana for making my purchase a pleasure. I will definitely be telling all my friends and family to go to Galeana for their next vehicle purchase, and to ask for Al Auletta.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Jeep Servicing

By Jeep Enthusiast on 5/24/2019 at 2:51 PM. Helped by Leonel.

Leonel, my Galeana Service Advisor promptly checked in my car and escorted me to the waiting room. The car was ready before the promised hour was up. Amazing! Thank you, Leonel. Jeep Enthusiast

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By Milly on 5/24/2019 at 9:16 AM. Helped by Leo.

Since the day I bought my car the service had been great. Last week I took my car for basic oil and filter change, Leo, young kid took care of me and answered all my questions. I end up with a great deal package that not only include the oil and filter change but it takes care of the tires rotation as well. I think its refreshing when you go a place and still you have someone that cares and treat you in a decent way. Definitely, I will be a returning customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maintenance/Service Review

By Jeep Lover on 5/23/2019 at 11:00 PM. Helped by Leo.

Took my car in for maintenance. Leo was my service provider. He was great, right on top of things. He took great care of my car and me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service!

By LaurelW on 5/23/2019 at 4:29 PM.

Alberto did a great job assisting us through the process of purchasing our first vehicle. We will definitely send our friends and family their direction!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Truck purchase

By dodge deuce on 5/19/2019 at 3:57 PM. Helped by kris crawford.

Just bought my first truck at galeana. I’m very pleased with the professionalism and service of Kris Crawford and the finance person, Chris Miller. Thank you both!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By DougB on 5/17/2019 at 9:53 PM.

Great people to work with. Very nice and professional. Al Auletta was great. He pointed me in the right direction with what I was looking for in a vehicle. Thank you very much. I am very happy with my new Jeep Renegade.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very satisfied.

By James and Diane on 5/18/2019 at 1:00 PM. Helped by Brian Campbell- Sales Agent.

The sales agent did his best to meet our needs and was very helpful throughout the process to make it as smooth as possible. The finance department also made best efforts to accommodate our requirements and explain options fully.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Alfredo on 5/17/2019 at 10:41 AM.

Excelent service and awesome customer oriented people. Very nice and peaceful environment of waiting room. Reasonable time to perform the requested service on my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service!

By Del on 5/16/2019 at 9:33 PM. Helped by Jason Stainsultz Shawn Helwig.

I needed front brakes on my 17 Jeep Cherokee. They got me in right away without an appointment! I was done in just a couple of hours. The service advisor Jason was very attentive to my needs and the technician Shawn did a great job! Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Transmission replaced for free!! Stress free service

By Crober64 on 5/7/2019 at 8:39 PM. Helped by Jason Steinsultz.

Blew my transmission with only 20k miles on it and was worried that the warranty wasn’t going to cover the damage. Luckily, Jason, my service advisor answered all my questions and went above and beyond to helping me. Car was only away for a week, which I was expecting a lot longer. I highly recommend bringing your car to Fort Myers Dodge even if you live in Naples, they are better up there and it’s worth the drive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful and friendly

By Tammie Read on 5/2/2019 at 11:05 PM.

I was looking for just the right truck and Al G helped me find it. He was very patient. What a great salesman, he was awesome! This is the 5th vehicle that i have purchased from this dealership and the first truck. I got such a great deal that i couldnt resist. Also Angel A was very helpful and professional.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Get with Chris Millar

By Dennis on 4/27/2019 at 9:38 PM. Helped by Ted.

This guy knows the vehicle finance market extremely well. Gets the best deal he can for everyone. Thanks again Chris Millar for your help and assistance. The dealership does not pressure or push a specific brand and even allowed us to talk with another salesman in the KIA group next door. No pressure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest car buying experience ever!

By SamanthaEvans on 4/23/2019 at 2:37 PM. Helped by David David.

David and Angel made the purchase process as easy as can be. In and out within a couple hours including test drove, trade in, financing and all the paperwork. They did their best to get us exactly what we needed finance wise, and made sure we were comfy with water and snacks. Any future purchases/service needs we will definitely be back; and will recommend to any friends and family in the market for a car!

I would recommend this dealer.