Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.7  
Overall Experience
4.5  
Price
4.7  
Quality of Work
4.6  
Service
2.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service

By DLS on 9/14/2018 at 9:04 PM. Helped by Juan.

Our salesman Brittan Keane and the rest of the sales staff were amazing. Buying the truck was effort less and fast. In and out with a truck in no time at all. Thank you !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Bob on 9/6/2018 at 8:48 PM.

Both guys were great to work with. I had my wife not feeling well in the car waiting and they helped expedite the process of the sale of the new truck. I would like to thank them both for making it painless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always great

By Juanandelma on 8/31/2018 at 3:10 PM.

This is our 5th car we buy here always treat us good and work with us. Great team and kid friendly with my two boys.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Sales associate

By Lulu on 8/26/2018 at 7:05 PM.

Daniel Gonzalez was the most honest, knowledgeable, and professional sales person I have encountered in a very long, long time. He truly understands the meaning of customer service,and goes the extra mile to assist and explains any questions or concerns.

I would recommend this dealer.

Overall Rating

2.3  

1   Customer Service
5   Friendliness
1   Overall Experience

Do not reply

By Nancy300 on 8/23/2018 at 2:12 PM. Helped by ERIC SCHNAKE.

This my story: Galeana reply N/A I purchased a used Chrysler 300 on 8/4. Salesman offered $6000 for our trade-in, saying it was worth little and would be put out to auction. It is now on their lot for $12,990. We paid their price for their car. The "out the door" agreed price was $7500 + our trade. Even though they advertise their prices include the fees, the finance mgr. proceeded to add all the extras, dealer fee, docs, tax, etc. We purchased the extended warranty for $2750, that's ok. Then he added a simonize service for $599.99, which was never discussed. is not ok. After buying the extended warranty, I said "nothing else, not a penny more". After being in the place from 3PM to 7:30 PM (1 1/2 hour after closing time), I felt pressured to sign all papers, and let people go home. We still had a four hour drive home. Upon reviewing papers next morning, I found the contract for simonizing, which I knew nothing about. Being in our eighties, we would never drive 8 hours R/T, tank of gas, food, for a simonize service - even if it was free. We had two key fobs to our trade, and asked the salesman if one could be re-keyed for the new car. He said he wished it could because he had many in the office, which can't be used. So we left both key fobs with him. Now I find that key fobs can be re-keyed by an authorized auto locksmith. Galeana has not answered any of my emails asking only to cancel the simonize service, because we cannot use it. I forgot to mention I was told the finance rate would be about 4%. It became double @ 7.99%.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By Vettelover on 8/22/2018 at 1:24 PM. Helped by Allan Calvo and Mitch Mickens.

I went in to see a used Vette they had and the salesman and finance guy were awesome. I am a satisfied customer and will refer others.

I would recommend this dealer.

Overall Rating

2.2  

2   Customer Service
2   Friendliness
2   Overall Experience
3   Price
2   Quality of Work

Poor service

By kmilo77 on 8/15/2018 at 3:42 PM. Helped by John.

I took my 24000 mile wrangler for a front end rattle. They couldn’t replicate the issue and did not find anything. I also had an oil change done. John (the person who helped me) was great, he was helful, friendly and got me an early appointment. My issue the fact that they didn’t fix my problem and the person who cashed me out had no idea what was done to my vehicle, and didn't give me a sumary (like EVERY other place) she just wanted payment. Since she didnt tell me anything so I had to ask and she didn’t know. Did they rotate tires? Didn’t know. Did they top off fluids? Didn’t know. How are the breaks? Didn’t know. Then after I leave, she calls me and with a rude tone tells me to come back because I “took” Chysler’s copy. I took what they gave me. Poor experience.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wrangler Sahara

By Boryswrangler on 8/6/2018 at 8:26 PM. Helped by Rubén.

Muy buena todo la atención de Daniel Gonzalez desde el primer momento en que llegué al dealer además de que todo el tiempo me tuvo informado sobre el proceso de Contruccion del jeep

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Daniel Gonzalez

By Lesley11 on 8/6/2018 at 4:48 PM.

He’s a great guy, he helped us tremendously! It was my first car and I got it thanks to him, what a great help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience purchasing my new car

By dallana829 on 7/17/2018 at 12:57 AM.

Purchasing a car could be stressful but Daniel was very nice and made the time fly and was very patient helping me find the perfect car for me .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Frankie rod on 7/4/2018 at 5:03 PM.

To trade a 2014 Fiat 500c pop. I traded for a 2018 Fiat 500L treckking. A great upgrade thanks to Fernando. Thanks to his product Knowledge I was able to get my new car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent salesman

By Rinse j on 7/4/2018 at 5:00 PM.

Highly recommend Fernando Gonzales and Maurizio Randanzio and Angel Apolinarid in finance for their help on my new car purchase . Had a wonderful purchasing car buying experience !they went the extra mile to make a good deal a great deal! Will send all my friends in!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Feeling ripped off

By kleepper1 on 6/26/2018 at 10:30 PM.

I traded in a 2015 Kia Optima, thinking that my lease was us after 3 years. When approached I told my salesman that my thought my lease was up and wanted to check out their Jeeps instead of a Kia. Well low and behold my lease was not up and now 3 months later Kia wants 3700 from me for the rest of my lease. I feel that if a salesman is going to sell you an expensive purchase, they should at least let you know what the HEY, options. Like Hey, by the way your lease is not up would have been nice. Manager was a jerk and said like Oh 'well, K McKinny.,Guess it"s just about making the sale I will never ever purchase, lease or reccommend anyone to step foot in this place. They can have their cheap knockoff smart watches. At least when Fuccilla sells you a car they let you know your bottom line from your trade in without being dishonest. The 1,000 and the free cruise, great service will be the reason when my lease is up I will go to FUCILLA in Cape Coral before I go back to Galeana. They didn't even give me plate. Had to track down my license plate to. Terrible terrible salesmanship

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Deebs on 6/10/2018 at 1:03 AM. Helped by Zach Hayes.

We purchased a 2017 Fiat 124 Spyder Abarth from Zach Hayes at Galeana Fiat. It was a great experience. He is knowledgeable and after hearing what we were looking for and appraising our trade, he came back within 10 minutes with a great deal. We didn't even have to negotiate. It was a MUCH better experience than when we purchased our Chevy Colorado a year ago that took 3.5 hours! From start to finish, we were out of there in under 2 hours. It was a great experience and everyone was helpful, courteous and respectful. We would highly recommend Galeana, Zach and Ryan. Thank you!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Jfish on 5/31/2018 at 11:41 PM. Helped by Ruben- in finance.

We were greeted by multiple people making sure we were being helped. Everyone was very friendly and knowledgeable! Daniel and Tim were awesome to work with and made the experience a great one. Ruben, in the Finance office, was super helpful and made “the hard part” quick and painless. THANK YOU!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!!

By AndreynaD on 5/28/2018 at 9:42 PM.

Had an awesome experience. Good customer service!! The employee was very friendly and well mannered. Has a few laughs here and there. Very good time!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful and us in and out in no time

By Wes90 on 5/5/2018 at 4:03 PM. Helped by Matthew A. Smith.

The help me and my family received from Lance Griffin and Matthew Smith was top notch. They both were very helpful with all our questions and make it easy for us to purchase our 2018 Chrysler Pacifica. The whole process was done in a timely manner, unlike other dealerships we've purchased from. We will definitely come back whenever we purchase our next vehicle. I'm sure there's a few names I'm forgetting to mention but everyone we dealt with was amazing.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

They answered all are questions

By Happyguy46 on 4/30/2018 at 1:03 AM.

We had a great experience working with galeana they were very helpful with all of our questions and very good on explaining all of our options .daniel Gonzalez was very helpful as well was very easy going and great to work with . I would r recommend working with him .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Blue Ram

By Blue Ram 2018 on 4/20/2018 at 6:30 PM.

Compre me Ram 1500 el ultimo dia del mes y mi vendedor Daniel Gonzalez y todo el equipo de Galeana fueron muy dedicados con mi trato RECOMIENDO Galeanana a todos mis familiares y amigos...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Working with Gene was a great experience!

By happycustomer on 4/16/2018 at 7:09 PM.

Gene worked our deal numbers first, so we didn't look at cars that wouldn't work within our parameters. It was really nice to have a salesperson listen to what I wanted and work the deal based on my needs and not trying to sell me the most expensive car they could show me and have me fall in love with. Thank you Gene for your professionalism and time.

I would recommend this dealer.