Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wow Dealership - Zack and Tony were great!

By Happy Buyer on 6/30/2019 at 12:49 PM. Helped by Tony Chaidez/Vsny Lopez (Same Employee ?).

Really liked working with Zack and Tony. We especially loved that there was never any pressure to buy. Thank you. We would not hesitate coming back when we want to purchase another vehicle.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Bad costumer service

By Jvjv 1986 on 6/29/2019 at 5:41 AM.

Poor costumer service, never had such bad experience at any others dealer. This so call sells team leader has no skills, doesn’t know how treat costumers. This so call leader is so unprofessional. Such a shame that’s a well know dealer has sales staff with such poor skills....

I would not recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Savunjian on 6/24/2019 at 11:45 PM.

Zack was very professional in handling my lease of a new 2019 Honda Civic. I love the car so far and was pleased with the friendly service that Zack has provided. Definetly recommend.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
1   Friendliness
2   Overall Experience
1   Price
3   Quality of Work

Two Stars at Best

By GalpinServiceSuksm on 6/27/2019 at 1:14 AM. Helped by Henry Ordass.

For a company that’s trying to establish itself as friendly and helpful, I found Galpin Honda unfriendly, and exploitive of their customers. In a predominantly lower income neighborhood, they charge you more for services ( e.g. oil change is $5 more than at Keyes Honda). They also want to charge you for a bottle of water, come on, why are trying to nickel and dime people. Keyes service has free water, free cookies and they provide you a Uber back and forth for free. Henry was the service advisor of the month, but he was sub-par at best that day. I tried to be upbeat , but this guy was a complete downer. So do better Galpin, but as for me, it’s a hard pass.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By JoseDaniel on 6/19/2019 at 6:37 PM.

Zack was extremely helpful, patient, and thorough. He went above and beyond to make sure we got the quality help and experience to get into our new Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, fun and easy!

By Cindy1830 on 6/11/2019 at 10:01 PM.

Don’t usually do reviews but I just had to! I had the best experience with purchasing my new car. Vasny, took care of me right away. Asked all the right questions, regarding the type of car that I wanted and all the other deets. MADE SURE I WAS GOING TO LOVE MY CAR. :) He made the whole experience fun. Once we settled on my new baby we got started on the paper work and I was out in less than two hours! CRAZYYY! Thanks, Vasny for getting into my new car with ease.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By MRG122 on 6/7/2019 at 1:39 AM.

My family have a great experience with your dealership..and also want to thank Ms Beverly Telmo for a warm welcome and a very good deal on my 2019 accord..Dont miss this great and pretty sales agent that will give a you a great deal...Im bringing more friends to buy on your dealership..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceeded my Expectations

By AmandaParker on 5/27/2019 at 4:26 AM.

Dealership was clean and had so many helpful workers, only downside was waiting for finance but it’s understandable for being such a large dealership and being close to Memorial Day! My salesman was super funny and talked to my family and I the whole time while waiting which was nice to know they try and get to know their customers. It was my first time buying a car and Keith, my salesman, made buying a car easy and explained everything to me! I would recommend this dealership to anyone who is looking for a place to buy a car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional focused service

By Grant H on 5/8/2019 at 1:22 AM.

Zack provides professional service by focusing on my requirements and ensuring that my queries were appropriately addressed. At all times I felt I was being respected as a person - and not being viewed simply as a customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Danny1028! on 4/27/2019 at 12:26 PM.

Zack Zakaryan and Robert Rojas were extremely helpful and made it completely easy and comfortable. They answered every question in detail and with ease. Definitely recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic all the way!

By pattie2u on 4/26/2019 at 5:28 AM. Helped by Kylee Dawson.

Zack was amazing throughout the whole process! Buying a car can be stressful and time consuming-but not this time! I really appreciated how knowledgeable and attentive Zack was to my father and I. He made the whole transactions from start to finish a breeze. I’m so very happy with my new CRV! I also have to give high praise to Kylee Dawson, who gave me the info I needed in a professional way and put me in touch with Zack. Thank you both so very much!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great Customer Service!!

By karlag on 4/4/2019 at 3:19 PM.

Zack was very professional, helpful and informative. We communicated via email and provided pricing and discounts without hesitation. Other dealers would not even send a quote without insisting to visit the dealer in order to provide discounted rates. Once I decided to visit Galpin Honda to test drive the car, Zack had the car ready and took it for a spin. He took the time to explain all my options without any pressure and matched the lowest price from another dealer without hesitation. His customer service was phenomenal and made my car buying experience effortless. I would recommend Zack from Galpin Honda to friends and family. I am loving my new Honda Civic EX, thank you Zack!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

MUCHAS THANK YOUS

By Francela on 3/31/2019 at 8:29 AM.

Keith, thank you so much for your patience and effort. You knew exactly what I wanted and I know it wasnt easy but you made it possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Keith the greatest!

By Thanks on 3/29/2019 at 10:24 PM.

Where do I begin car dealer are normally pushing but Keith was honest straightforward didn’t upcharge it promise the world. A lot of people could look at this young man as an example of how to really make the sell. No phone blasting or constant pressure he just when your ready give us shot outlined the protection plan and company standards he was so proud of and then most importantly lived up to those Galpin standards. Out of the countless hustlers who couldn’t stop calling I chose Galpin in the end for one reason Keith.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and Helpful

By Prajana on 3/27/2019 at 3:58 PM.

It was my first time buying new car from dealership (Galpin Honda). Keith was very helpful and friendly. Keith even waited for us during test drive day and purchase day, we were late. The environment inside the dealership was friendly. Financial manager was very helpful whatever questions asked he answered best and easy way to understand.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Very knowledgeable and helpful

By tcerickson@ on 3/24/2019 at 10:19 PM.

Had a wonderful experience at Galpin Honda. Bill and Keith were helpful and knowledgeable about the civic hatchback I bought. I would recommend galpin to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Galpin Honda is Amazing!

By Evg on 3/22/2019 at 10:49 PM.

This is my 2nd vehicle from this dealer. I'm always pleased when I purchase a vehicle. Vasny, was sweet and was helpful. Donna in finance was amazing as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Long process but great service from Zack Z.

By Mistyrose on 3/21/2019 at 11:52 PM.

I was referred to Zack Zakaryan by a close friend that said i should talk to Zack and just ask him questions since I was nervous about my credit and my chances. Zack answered all my questions and was very patient and professional for days before we actually met. I am so glad he was able to help us qualify for such a great deal. He was pretty awesome guys. I already referred someone else to him...and i will keep telling people about my deal and his service. Thanks Zack! Oh and thanks Miguel for helping with all the paperwork.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience at Galpin Honda!

By Federico on 3/13/2019 at 5:42 PM. Helped by Gilbert Jordan.

Gilbert Jordan was very polite and professional and Donna in the finance department was great as well. Definetely a great car buying experience! Thank you!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great deals & awesome staff

By gutierrez818 on 3/10/2019 at 9:16 PM. Helped by Angel Arias-Rivera.

Always a good and friendly environment at Galpin Honda . Staff was aswome . Angel Arias was our Sale man . And has been for the past years and there’s a reason why . gets me a good deal and treats me like family .

I would recommend this dealer.