Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellelant!

By Phil H on 7/19/2019 at 7:50 PM.

Great sales person (Maikel), very knowledgeable and very nice to work with. Mary is fantastic as well. Would definitely go back in the event I get a different or be vehicle (eventhough they are over 30 miles away).

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

A Happy Customer

By rshort1 on 7/18/2019 at 10:20 PM.

The saleswoman, Morgan, was excellent. I arrived just before closing on Friday night and I received some figures. She stayed late to serve me. I said I would be back Monday or Tuesday. I called Monday and made an appointment Tuesday. She showed me the two Jeeps I was interested in and explained the particulars of each vehicle. I took a test drive of the Jeep I was most interested and she explained all the features very well. She gave me numbers for a lease and purchase. This was a company vehicle so the CEO made the final decision. The numbers was good so we decided to come in and lease. We had an excellent experience up to this point. Morgan passed us on and suddenly the final number jumped 3K. We experienced this as a flimflam. The gentleman who was working with us then brought us back to the number we had agreed to and we went away very happy. The Jeep is a dream. I love it. I let the CEO drive it and he was pleased. I thank Morgan and the team who supported her for a 5 star experience. Some name tags on the desks would help to know who I talked to other than Morgan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied Customer

By JeepOwner on 7/18/2019 at 1:38 AM.

Great experience working with Maikel Carmenati. Listened to the type of car I was looking for and showed me a Jeep that I purchased the same day. Love my new Jeep!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Right to the point

By RLF2017PAC on 7/17/2019 at 7:37 PM.

My experience with Maikel was very positive. No pressure, tons of knowledge and got right to the point - no nonsense. Would definitely recommend. Very happy with my new Jeep!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By s.rodriguez62997 on 7/17/2019 at 6:01 PM.

Had an amazing experience purchasing my 2nd car and it wouldn’t have been successful without Maikel Carmenati who did an awesome job taking me step by step through the whole process!!Thank You

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic!

By karenb3019 on 7/17/2019 at 3:14 PM.

Lori D’Addario is a pleasure. I’ve been working with her for a couple of months. She was able to find the exact car with all the features and colors that I wanted at the price I wanted. I live in White Plains. There is a Jeep dealership less than a mile from my house yet I chose to come up to Norwalk because I wanted to buy my car from Lori. She’s the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By cesher03 on 7/17/2019 at 2:19 AM. Helped by Marco.

Joe worked with me to make sure I was 100% happy and went over my car at length with me. I left feeling totally comfortable and in love with my new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A pleasure to do business with

By Monroepintos on 7/16/2019 at 8:00 PM. Helped by Manger Marco.

Went in to look at a Jeep Wrangler and had Annie helping me. It was a no hassle easy experience, test driving, looking at the inventory (which is vast) and negotiating the price. I would highly recommend anyone looking for a Jeep or anything else they sell for that matter going to Garavel. This is a class A establishment and Annie couldn't have made the process any more great! Love the Jeep I bought and I will be back to this dealership in the future! Thank you again Annie!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people.

By Polish Prince on 7/15/2019 at 4:13 PM.

Honest people. Very customer oriented. would not go to any other Jeep dealer! Very punctual with keeping appointment time for service. Would give them my highest recommendation!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service!

By Stan.ponte on 7/15/2019 at 4:06 PM.

Thank you Mark for making buying my new Jeep an easy and enjoyable process! I would highly suggest you to my friends and neighbors! Best, Stan Ponte

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Jessashley24 on 7/15/2019 at 3:45 PM.

I had a wonderful experience at Garavel! Everyone there was extremely helpful and so so kind. I leased from Annie who is extremely charming and makes you feel very comfortable throughout the entire experience. This is the second car I have leased and I am so happy that I chose to. I would definitely recommend Garavel to a friend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service appointment

By CBedient on 7/14/2019 at 11:07 PM.

Excellent service as always. I waited with my car and it was ready exactly when they said it would be. I recommend this dealership to anyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hands down a place to buy a vehicle

By Lara2229 on 7/13/2019 at 12:08 AM.

A great dealership and the people that work there are fantastic!! I have to say one of the best places I have ever gone to buy a car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

oil change

By Jeep owner on 7/12/2019 at 2:46 PM.

All went well and was able to see my favorite sales person Annie for a quick second. I was happy that when I was called, my car was outside, no lines inside and quick check out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks to Jeep Garavel Service department

By jeeplover on 7/12/2019 at 2:32 PM.

I have always had the best experiences with Jeep Garavel Sevice, and especially Keith who I have known for years. They do a good job keeping things running and in great shape. One of the reasons I go with Jeep Garavel is because even after you buy your vehicle they are still there to ensure that things run smoothly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales and service dept

By Gildedlily1 on 7/11/2019 at 8:31 PM.

Bought a 2016 Jeep Cherokee Limited from Mark. The experience was excellent, actually had a lot of fun working the deal with him and management. Got a great Jeep and a Great deal.. Came to the dealership at 1;30, after looking at Jeeps at a different dealership. and drove home our new Jeep at 6;30. No pressure, very knowledgeable people and Franklin the finance manager got us a great rate on our partial lone. There was a slight chip on the windshield, set up the appointment with TJ in service and needed a loaner car. No problem. When I arrived for the repair at 7:45 the paperwork was ready and so was the loaner. TJ called me at 1;30 to let me know the car was ready. All in all a great dealership experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Jeep Dealer

By ljfoutdoormtnce on 7/10/2019 at 8:06 PM.

Garavel is the place to go to purchase your next vehicle. Everyone there is so welcoming and makes your purchase so much easier, as they help you in so many ways.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Family Jeep

By Amanda on 7/10/2019 at 7:47 PM.

I had a wonderful experience at Garavel. Cristian was easy to work and very communicative. The customer service was great from the beginning to the end of the process. Cristian was very knowledgable and helpful and the entire staff was pleasant and kind. Thank you so much! Our new Jeep is a huge hit with the family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest, Reasonable and fun experience

By jlew on 7/10/2019 at 12:12 PM.

I've bought many cars from many different dealerships throughout the years and this was truly one of the best experiences. I came in knowing what I wanted. No hard sell. Gave me a reasonable amount for my trade. Gave me several options. Morgan was fun to work with and was very knowledgeable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Jackie on 7/8/2019 at 4:20 PM.

I had a great experiencing leasing my new Dodge Durango with Neal. It was the easiest experience I’ve ever had in shopping for a car. The entire staff were kind and helpful. I highly recommend.

I would recommend this dealer.