Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Carlos Landaverde is THE best!

By taylordvo on 8/17/2019 at 3:16 PM.

I couldn't have been more pleased to have worked with Carlos to purchase my new truck. He is quick, smart, good-humored and above all else, honest! I will be telling all my friends who are in market for a vehicle to come see Carlos at the Gary Lang dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By ssanyopadre on 8/17/2019 at 3:01 PM.

Chris M was a pleasure to work with. He respected my time, was responsive and thorough with my questions and not "pushy" to get the deal done. Certainly would recommend the whole team at Gary Lang Subaru

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By JB on 8/17/2019 at 1:34 PM.

Great experience they knew just what I needed. Excellent negotiation with pricing. I just love the vehicle. The staff was very nice and professional. Easy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Kim K on 8/15/2019 at 2:25 AM.

I had a great experience with Jordan at Gary Lang. I never felt pressured in any way as tends to happen at some dealerships. He was very personable, easy to work with, and fun to chat with during the waiting periods. There was some confusion with the financing, but I contacted the guys that evening (late night) and they responded immediately and were able to correct it. Thank you Jordan and Mark. I look forward to working with you in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service

By MyGMC on 8/14/2019 at 1:14 AM. Helped by Joe Scanlan Ashley S..

I am always welcomed at Gary Lang. You have great employees. Your advisers are very helpful and respectful. I am very happy I chose Gary Lang to purchase my GMC.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

happy Subura customer

By cloonanmo on 8/13/2019 at 10:31 PM.

It was great working with Chris Mitchell durning our car search. He made it fast, easy and fun. We found and purchased the car we always wanted. Kudos, to Rick Diamond for helping during the process. We will highly recommend Gary Lang Auto to friends and family. Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professionalism

By The Nordlunds on 8/13/2019 at 4:21 PM.

Shane had a phone when I came, Joe took the helm and got us settled in. Professionalism at its BEST. Shane and Joe RULED AS A TEAM@

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jordan was nothing but great!

By Ashleigh23 on 8/13/2019 at 2:46 AM.

We have now purchased 2 vehicles from Gary Lang and both times we had Jordan he was nothing but great!! He was so easy to work with and answered all my questions and there were tons! Everyone there was very nice asking if we needed anything and if they could grab us anything. When we got to financing we had mark and he was above and beyond helpful and getting us the best deal he could. We will definitely be purchasing more cars from them in the future and if your looking for a great salesman who follows through and tries to help you the best he can ask for Jordan!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and Painless

By edgurske on 8/12/2019 at 5:12 PM.

Jordan was AMAZING!! He answered questions, made the experience quick and fun! Had concerns about the brakes and they took it in for inspection immediately to make sure everything was safe! Not the first vehicle our family has purchased from Gary Lang and it won’t be the last!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service

By Maddie Robles on 8/12/2019 at 9:31 PM.

Everyone was very helpful with everything and I got the car I wanted the day I wanted it and everything was easy for us with the help

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best experience ever!

By Tluco55 on 8/9/2019 at 11:21 PM.

This has to be the second best experience I have ever had at car dealership, beside the first time I purchased a vehicle from Gary Lang! My salesman Jordan assisted with finding me a great car, for a competitive price! Despite my less than perfect credit rating Gary Lang worked with me to get the deal done. Hands down best customer service from start to finish! Gary Lang will always be my first choice when purchasing a new vehicle!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Good experience, best recommendation

By Alla on 8/11/2019 at 3:58 AM.

Sales personnel friendly, polite and supportive. No waiting time, every person wishes to help. Our personal big fatty thanks for Jeff Galanty and John Wennerstrom! I wish our Honda will bring us the same pleasure as we have at your dealership. General Sales Manager Cody Hamel was tough and we respected. We wish you guys success and prosperity in our beautiful America!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

2nd Car from Gary Lang

By Dave from Prairie Grove on 8/10/2019 at 10:38 PM.

Jordon worked hard to get us a great price on a Stinger. Second car from Gary Lang. We will be back for the next car we buy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Chris rocks!

By grose1016 on 8/10/2019 at 9:59 PM.

Our first experience will not be our last! Chris was amazing to work with and we will absolutely recommend him and the Gary Lang Group to all of our friends and family. Thank you for a great day!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Quality of Service

By Sspa0829 on 8/10/2019 at 9:16 PM.

Excellent Salesman/ Great Finance Experience!! Highly Recommend Gary Lang Auto Group !!! Great Selection of Cars; Easy Approval Process; Had Me In & Out Quickly. The Management and Finance Dept went to bat for me at the Banks to get me the lowest rate possible. Can’t thank the Gary Lang Team enough. Best Auto Buying Experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 years, 2 cars

By Cheryl@Wi on 8/10/2019 at 8:12 PM.

I bought my first new car (2014 Chevy Malibu) from Gary Lang Chevrolet in 2014. I was looking to trade it in and get something newer. I thought why not go back to where I originally bought the car since I had such a wonderful experience then. I got top trade amount for my 2014 Malibu and walked away with a New 2019 Chevy Trax Manny Cerna was my Sales Professional, and he was amazing. He was not pushy and wasn't scared of my driving (that was a bonus)! He was fast with the process and a pleasure to work with. I also had Nick Ludford for my financing paperwork portion of the process and he was amazing and absolutely fun to work with! He got me a cheaper interest rate, which meant cheaper payments. He was absolutely fun to work with as well, probably the best I've ever dealt with! Even the sales guys I wasn't working with, were a pleasure to laugh with and talk too! This dealership has the best staff working for them and I hope that when I am ready to trade in my Trax, they are all still working there. If you want a great vehicle buying experience, stop on into Gary Lang in McHenry Illinois, you will not leave there disappointed!! Drive away in your dream car, not someone else's! Thank you Manny and Nick for the great experience! The only reason I gave you five stars is because 10 stars was not an option! ;)

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Fast, Friendly Service and great prices

By vanlmc on 8/10/2019 at 4:28 PM.

I traveled 3 hours to this dealership and was very happy with the service and prices that I received. My local car dealers could not compete with the prices which is why I checked them out. Jeff was great, very helpful, friendly, and not at all pushy and gave me any time I needed to make a decision or think things over. It’s been a great experience. I would recommend checking them out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT GUY'S TO WORK WITH!

By nestreve on 8/10/2019 at 9:02 AM.

MY WIFE WAS IN THE MARKET FOR A NEW CAR AFTER 26 YEARS, SO WE WENT OT MANY DEALERS LOOKING FOR THE CAR OF HER DREAMS. WE MEET RICK DIAMOND A FANTASTIC GUY WHO INTRODUCED US TO BRANDON WALLER BECAUSE WE WERE LOOKING AT KIA'S, HE WAS FANTASTIC, VERY PATIENT AND KNEW THE CARS FORWARD AND BACK. BUT THAT WAS NOT THE CAR FOR HER, SO WE WERE BACK AGAIN AND BRANDON WAS NOT AVAILABLE, RICK PUT US IN TOUCH WITH JOE DICKS AS WE WERE LOOKING AT SUBARU'S, ONCE AGAIN A VERY PATIENT GUY WHO SHOWED MY WIFE EVERYTHING SHE WANTED TO SEE. WE DID IN FACT BUY A IMPREZA SPORT, WHAT A FANTASTIC CAR! I WOULD RECOMMEND GARY LANG TO ANYONE LOOKING FOR A CAR, THANKS TO RICK DIAMOND, BRANDON WALLER AND JOE DICKS FOR ALL THEY DID TO MAKE THIS A GREAT EXPERIENCE. AND LET'S NOT FORGET THE FINANCE GUY (DAVID DIDIER) FOR HIS PART IN THE WHOLE DEAL.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Acadia

By DenaliMolly on 8/10/2019 at 3:24 AM.

We looked at several makes and models of vehicles at other dealerships closer to home. Came to Gary Lang and our salesman, Chris Evans, listened to what we said we wanted in a vehicle, and he found the right one for us. He took extra time answering all our questions and concerns. Other sales people we encountered while there were also friendly and helpful. When we took delivery, Jake Lee did an excellent job of teaching us how to use all the features of our new Acadia Denali, and assured us that he or any other member of the team would be available for additional follow-up training if needed. The Acadia Denali is one sharp vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New truck

By Jh12711 on 8/9/2019 at 10:32 PM.

Supper helpful, friendly service, knowledgeable about the truck, good explanation of costs incurred with purchasing the truck, would definitely recommend the dealer and Jeff. For their excellent service

I would recommend this dealer.