Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks hyundia

By rachelhall342 on 11/18/2017 at 5:22 PM. Helped by Robert please give the name of the other young man thanks.

Job well done young men thanks again can't express that enough will be back in to get all repairs done hoping that I get to see you guys again if I no of anyone that need a car I will send them there

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great place

By augustinedavis1336 on 11/17/2017 at 5:32 PM.

Love this place would definitely go back there to but another car. Go see Roland Jones he is great I can't remember the other guys name I think he is the boss but he is awesome to i highly recommended this place to buy a car!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

First time Hyundai buyer

By tyro1377 on 11/17/2017 at 5:27 PM. Helped by Evan.

Quickest transaction from start to finish I have ever encountered when purchasing a vehicle. I had already been searching for months online reviewing different SUVs that met my needs and had narrowed it down to a couple. My husband called to let the dealership know what I was specifically looking for so the truck would be pulled before I got there. I had already been pre-approved and told them the amount I was able to do and that if they weren’t able to work with that, I wouldn’t waste their time if they didn’t waste mine. They were actually able to get me what I wanted for less than my approved loan amount which was a huge shock because most dealers are going to try and get the most money from you as possible. So far I am very pleased with the process. I am a die-hard Nissan fan and have only owned them. So I am pretty nervous going forward in regards to the reliability of the Hyundai brand. But only time will tell. It’s only been a week so far.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fulfilling Expectations

By dcjltip on 11/16/2017 at 5:35 PM.

Have been a Hyandi Santa Fe owner for 10 years. Visited dealership with hope to purchase a newer Sante Fe Sport in red in 2 days to drive on a planned vacation. Milton Robinson met me out on the lot as I was driving around looking for the car of my choice. When it wasn't available he and the manager searched and found my car at another dealership and had the car ready for my planned vacation. I love my car and am so thrilled that it meets all my expectations. Enjoyed my vacation and would recommend Milton Robinson as the perfect person to help with my car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Automotive is a family affair

By fitzhugh1966 on 11/16/2017 at 5:17 PM. Helped by Fiore and Jessica.

This is my 2nd purchase from the Carter Myers Automotive group and the associates are just top shelf. No high pressure sales, just service to help you if you need it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By medleyad on 11/16/2017 at 5:17 PM. Helped by Fiori and Jessica Grausgruber.

I had an excellent experience. Fiori and Jessica did a great job at assisting me with my car. They kept in contact with me throughout the entire process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

1st ioniq

By 1234 on 11/15/2017 at 5:15 PM. Helped by Kevin and sharlene.

Great service professional good quality no hassles and very patient! Highly recommended close proximity hard working and good competitive pricing. I would definitely recommend to anyone wanting a hybrid

I would recommend this dealer.

Overall Rating

3.2  

3   Customer Service
3   Friendliness
4   Overall Experience
3   Price
3   Quality of Work

Good experience

By ederksfox on 11/11/2017 at 5:22 PM. Helped by Austin.

My only frustration was getting a second key. I had to set that up after I was told it would be done for me. Other than that it was as close to pain free as buying a new car can be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A good experience every time

By Rickman1 on 11/10/2017 at 10:49 AM.

Knowledgeable service advisors that help you through the repair process. They suggest what services you may need and why. Never pushy if you are not ready. Fair with coupons. Responsive if you have concerns about repairs. There are enough comfortable couches and tables to kick back and watch tv or work on that pending deadline for the job. They even have small treats, pop and coffee available and waiting as a courtesy. I use them regularly and have never had a bad experience or been disappointed with them. I am on my fifth Hyundai in part due to my service experience at Colonial Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership EVER

By MikeC on 11/9/2017 at 12:54 PM.

I have bought many vehicles in my life, no other dealership comes close to the level of service and professionalism as Colonial Hyundai. Talal, the General Sales Manager, is fantastic! I bought 2 cars this year from him and I would buy more if I could. The prices are unbeatable and the people are the best. Do Not waste your time going anywhere else!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job

By davidwdennisjr on 11/7/2017 at 5:23 PM.

I would definitely refer colonial huyndai. The sales man and the staff there were so very helpful. The car buying experience wad a complete success. Thankyou

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By kcrice827 on 11/6/2017 at 5:16 PM. Helped by Glenn.

I'm terrible with names everyone through the process was very courteous and helpful. thus was probably the easy time I've ever had purchasing a new automobile.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mr. Robinson is the best Consultant

By sdwhite2 on 11/6/2017 at 3:43 PM.

Mr. Milton Robinson is a subject matter expert, and the most professional sales consultant I've worked with in buying cars. I had a bad experience at Crossroad Ford, not understanding the process and left in the dark. I am so glad that I was referred to Mr. Robinson who was not only knowledgeable, but explained the process, understood my needs and provided me with excellent advice and feedback. I highly recommend Colonial Hyundai in Chester, VA and especially Mr. Milton Robinson as your consultant. I love my new SUV, Thank you.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Amazing Service

By wgholson1 on 11/3/2017 at 4:23 PM. Helped by Phil Kuzniar.

Great experience! Fair rates! Great rebates! Awesome car buying advice! Felt safe and fully informed through out the process! Can't wait to upgrade in near future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Tucson owner and repeat customer

By stevietross on 11/1/2017 at 4:23 PM. Helped by Summer Price.

Leased my first Hyundai in 2015, and have been servicing at Colonial from day 1. Service is excellent. Don't mind driving from Richmond. Sales staff is well trained and adheres to higher standards of honesty and integrity.Can't beat Hyundai's warranty (but I never needed it, my Sonata was flawless). Hyundai is very underated. Its quality and/or workmanship as good if not better than Honda or Toyota. It continues to gain recognition and build on positive experiences by owners like me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service! Great staff!

By sgmatthews10 on 11/1/2017 at 4:22 PM.

I walked in and told them what I was looking for and they presented me options that worked for me. The service was excellent and so was the staff. Will definitely recommend and return.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESSOME!

By wilson_rainey on 11/1/2017 at 4:18 PM. Helped by Richard.

I had such an amazing experience at Hyundai, from walking in the door to leaving my experience was great! My first time owning a vehicle & I could not be more estastic!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By TASHA V RAIGNS on 10/30/2017 at 10:34 PM. Helped by Glenn Seymour.

Wow....i don't know where to start...COLONIAL Hyundai has been very professional and very knowledgeable about any and every question I had about my Hyundai...they make sure when ever I leave to do a courtesy call to me to make sure everything went okay on my visit (oil change). They truly care about there customers and for that i am forever grateful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Buying Experience!

By Otis Dowdy on 10/28/2017 at 8:29 AM. Helped by Fiori Gonzalez.

Best car buying experience I have ever had! My sales person Roland Jones and Internet Specialist Fiori Gonzalez were extremely professional and went above and beyond what would normally have been expected. During the sales process, everyone I met and worked with at Colonial Hyundai was very friendly and nice. They genuinely made me feel as if they wanted my business and that I was important. I would definitely send my friends here to buy their next car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My review

By lorimricks on 10/26/2017 at 4:18 PM.

I'm really glad I chose to purchase my vehicle from colonial Hyundai! They were very helpful and I love my new car! I was excepting to walk out with a used car, but I ended up with a brand new 2017! Couldn't be more happy!

I would recommend this dealer.