Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very polite and professional

By credwine1 on 10/17/2019 at 6:51 PM. Helped by Brad Kirker.

My service representative was very polite and professional. He gave me an estimate of time when to expect my car to be ready to pick up. Then gave me a call when it was ready.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Senior on 10/17/2019 at 3:11 AM. Helped by Brad.

Reliable service with attention to customer satisfaction.. Transportation was provided to pick up my car at no additional charge. Parts required 2 days to obtain from distributor, but were installed within 4 hours of receipt.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Professional and concerned about my safety

By Ara on 10/17/2019 at 2:55 AM. Helped by Nancy Voss.

The mechanics performed a thorough inspection of the vehicle. This is especially important since the car is 17 years old, things start to go bad.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Toyota Maintenance

By Deaerrater.com on 10/16/2019 at 6:49 PM. Helped by Ian Roberts.

Arranged for routine maintenance for my Toyota Avalon & indicted that I would wait. Arrived on time for appointment, was promptly greeted, met with service advisor who had all of my info, taken to comfortable waiting area. Only required an hour for oil change, tire rotation, etc. Received a complimentary car wash & I was on my way. Wait time was reasonable & quick. Service Advisor, Ian Roberts, was friendly, personable, & thanked me for my business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional service

By Gocho on 10/11/2019 at 4:02 PM. Helped by Nicolas Saravia and Mark D’Rico.

The sales staff was always very cordial and with much knowledge of their work I was totally satisfied with him and with the institution Thanks

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
4   Quality of Work

I appreciate Jon's professionalism

By Mercedes on 10/8/2019 at 1:16 AM. Helped by Jon Dansby.

My experience with the Service Department is typically very good. Jon Dansby, whom I deal with when I take my car in, is indeed exceptional in his effort. Mostly I appreciate his professionalism, from how he interacts with me, accommodates my requests, anticipates needs, questions, concerns, provides information, and handles the service of my car from start to end.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

I gave it 5 stars because it was fast, the staff was...

By Florida Gal on 10/7/2019 at 3:38 PM. Helped by Chad.

I gave it 5 stars because it was fast, the staff was courteous and they always do a thorough job. Keep up the good work Gatorland.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Ian is a great guy who will be down to earth with you and...

By Gaura on 10/3/2019 at 3:54 PM. Helped by Ian Roberts.

Ian is a great guy who will be down to earth with you and provide excellent customer service. Besides, he has the Toyota name brand to support all your needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

He was very courteous and helpful when I brought car in...

By BB on 10/2/2019 at 8:36 PM. Helped by Tyler Abold.

He was very courteous and helpful when I brought car in and picked it up. He called me promptly when car was ready which was earlier than expected. There was a gift of a Gatorland bottle of water in the car when I picked it up which I appreciated. The car looked great after its Auto-Butler job. I left as a very pleased customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

I’ve taken my car to Gatorland Toyota service for...

By g on 10/2/2019 at 3:46 PM. Helped by Shad Buchanan.

I’ve taken my car to Gatorland Toyota service for years. The best thing about going there is dealing with service rep Shad Buchanan. He’s helpful, knowledgeable and calm.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Excellent service as always. My oil change took less than...

By AST on 9/30/2019 at 9:16 PM. Helped by Tyler Abold.

Excellent service as always. My oil change took less than an hour and everyone was very friendly and polite. The waiting area was clean and comfortable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I always receive excellent service from Tyler Abold....

By Jacqueline Frazier on 9/30/2019 at 3:56 PM. Helped by Tyler Ablod.

I always receive excellent service from Tyler Abold. Tyler Abold always keeps me informed of the services I need performed on my car. Excellent service on every visit. I would recommend Gatorland Toyota to anyone.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Service for vehicle

By Samson on 9/26/2019 at 1:21 PM. Helped by Juan.

I brought my vehicle in because the “check engine “ indicator light was on. I left the vehicle and waited for call from Advisor, Juan. I was told all that “wrong “ & informed the repair would cost more than $1900.00. Upon declining The cost was reduced to $1700. Then to $1500.00 & finally to $1300.00. All during a conversation of about 5:00. Needless to say my trust was lost & I had no confidence in the integrity of the Advisor or dealership that condone this action. Why wasn’t I quoted $1300.00, which I know is still an over charge,initially? I PERSONALLY HAVE NO USE FOR SUCH LACK OF INTEGRITY & CHARACTER!!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

25k service

By Efrain on 9/27/2019 at 6:56 PM. Helped by Ian.

I had an appointment. Most of the times I don’t have an appointment and services prompt. This time I set up an appointment. Service was excellent and very timely. I am very satisfied with GATORLAND TOYOTA’s service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By Sabella on 9/26/2019 at 8:30 PM. Helped by Juan Villalaz.

I have been a customer for over 10 years and was becoming discouraged because because of the poor service received at my local al toyota dealership. GATORLAND TOYOTA renewed my trust.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!

By LindaLew on 9/26/2019 at 4:45 PM. Helped by Juan.

Juan, my service advisor is wonderful. He takes the time to really help you solve your problem. Work was done quickly and to my satisfaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was great

By Brenda on 9/26/2019 at 4:56 PM. Helped by Ronica, Bryan, justin.

I was very please with the friendliness that was given to me and the manner to the way the staff did there job. It was fast, easy and in order. Very professional and respectful to there customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

puchase of rav4 hybrid

By rav4owner on 9/25/2019 at 11:45 AM. Helped by Ron Kiffer.

excellent! Ron Kiffer was a fantastic sales person. I would recommend him to anyone interested in purchasing a toyota from Gatorland Toyota. He was great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, great deal.

By Eeeeba on 9/11/2019 at 4:04 PM. Helped by Ron.

I bought a “used” 2019 Toyota Yaris. It had 700 miles on it. Ron helped me with my purchase and I feel like I got a great deal. Will buy from them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Dale on 9/9/2019 at 6:30 PM. Helped by Ian is great.

I wish I could give a 10. Service advisor is very knowledgeable and takes care of his customers. I walked in without an appointment and was taken care of immediately

I would recommend this dealer.