Dealer Reviews

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Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Hometown car sales

By kafrak313 on 4/28/2015 at 11:55 AM. Helped by Owen Gorman, Chris.

I have purchased 4 cars from Gene Gorman Auto Sales. I have found them to be helpful, caring, professional. They have gone above and beyond when I needed repairs on one car particularism and they really went out of their way to help. They have never pushed me into a vehicle, infact, once said it would be better to wait before trading. I would recommend this used car dealer to any one needing a vehicle. As with any large purchase, I always recommend you do your own due diligence. I expect that if I purchase another used car, I will purchase from Gene Gorman Auto Sales.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

terrible customer service

By david.starr.165 on 8/20/2014 at 5:37 PM. Helped by dealer.

my boyfriend and i purchased a vehicle and only having it for 21 days had to take it back for the second time,the first time they said it was the battery so they put a new battery in it,the second time after taking it to a certified mechanic in the neighborhood told me that there was 14 items that came up when they checked the computer.i was told by my certified mechanic to take it back to gene gorman's,so i did they told me there was nothing they could do and told me that they had to pay for a battery already and to take the car to a ford dealer to have the computer reset that they did not have the tools.,i would not recommend this dealership

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst experience ever "crooks"

By Cassygant on 5/31/2014 at 2:41 AM. Helped by Owen Gorman General manager.

The worst place to deal with, they take advantage of you, they sell you a car and a warranty. Then when the cars breaks down after a month nothing is covered under the warranty go figure! When u try to speak with them they blow u off. Don't buy a car from this place. They reset the check engine light an let you deal with all the problems after the fact. All I can say is beware if this company not the best go somewhere else

I would not recommend this dealer.