Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought new car with ease

By Steelers1 on 8/3/2017 at 9:48 PM. Helped by Brian Staub, Ty Mummert.

I highly recommend Gene Latta Ford, Brian &Ty have been extremely helpful, knowledgeable,very friendly with all information about my new vehicle. Great customer service,kind, answers all questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Chad Earl Fleming on 7/17/2017 at 12:54 PM. Helped by Travis Williams.

I was shopping for a car for the first time and Gene Latte was the first stop and was very pleased with the service and the sales people are very nice. I would recommend this place to a friend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a new car

By Lon on 6/27/2017 at 5:34 PM. Helped by DUSTY BAKER AND KEN BRITTEN.

I WAS VERY IMPRESSED WITH THIS DEALERSHIP WITH THE FRIENDLYNESS OF ALL THE EMPLOYYES I WAS IN CONTACT WITH. A SPECIAL THANKS TO DUSTY FOR LOCATING ME CAR I WANTED AND TO KEN BRITTEN FOR HIS ASSISTENCE IN PURCHASE, KEN WENT OUT OF HIS WAY TO INSURE THAT I WAS PLEASED WITH CAR, INCLUDING DEMO THE FEATURES AND OPERATIONS OF MY NEW TAURUS.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By Falcons@21 on 3/26/2017 at 5:04 PM. Helped by Travis Williams.

I was in need of a new car and I had my eye on a Ford Fusion. Travis Williams was such a great help and made my first car buying experience a very exciting and pleasant one! I really loved how he was honest and straight forward and wasn't all about making a sale. He truly cares for his customers and wants to get to know them. My family has been going to Gene Latta Ford for a long time and have always enjoyed working with them! From the bottom of my heart, thank you!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience by far!

By Chedda238 on 2/24/2017 at 12:14 AM. Helped by Travis Williams.

Travis and the rest of the guys at Gene Latta Ford were amazing! I have bought a few cars in the past, but this was definitely the easiest and most comfortable experience. There was no pressure or any reason to feel nervous. I will recommend this place to anyone who asks and will continue to give them my business!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experoence

By Sfritz10 on 2/22/2017 at 12:48 PM. Helped by Ty Mummert.

I am beyond happy with my decision to purchase a Ford Escape from Gene Latta Ford. I am in love with my escape, but I am even happier with the customer service I received. Ty went above and beyond to make sure I was walking out with thd best deals, as well as taking his time to go over everything pertaining to the vehicle with me. Ty was very personable and easy to work with rather than being pushy like other dealerships. Gene Latta Ford prides themselves on taking care of their customers, and I feel like I will definitely be in good hands for as long as I have my vehicle. I would definitely choose this dealership if choosing Ford, and I would encourage you to ask for Ty Mummert.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Exceptional

By KShartzer on 1/22/2017 at 1:55 PM. Helped by Chris Fox.

I was greeted as soon as I walked up the walkway. They were not pushy or overbearing at all. I was taken to the person I needed to see and was treated exceptionally well. No pressure, no hassles. Chris Fox was a great person to work with. Very friendly and cordial. He treated me with respect and was very easy to communicate with. I would certainly recommend Gene Latta to anyone looking for a new or used vehicle of any type.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Customer Satisfaction

By Margaret Brown, Gettysburg PA on 10/16/2015 at 2:26 AM. Helped by Travis Williams.

I just bought a certified pre-owned 2014 Ford Fusion from Travis Williams. He made my car buying experience a very pleasant one. I arrived at the dealership with the car I wanted in mind and that is the car I left with. He did not try to talk me into or out of something I did or did not want. He was very friendly, knowledgeable and a joy to work with. It was the quickest and most professional car buying experience I've ever had. I will be going back to Gene Latta Ford when it is time to buy another car. With a dealership like Gene Latta Ford in Hanover PA why would anyone want to go anywhere else? You come into the dealership as a customer and leave as family. With all that said I also got the monthly payment I needed too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Jtothea777 on 9/30/2015 at 11:31 AM. Helped by Rich, Tom.

We dealt with Rich, and Tom who were both great. My wife and I were treated well. Everyone at the dealer greeted us with a smile. Truly a no pressure dealer. Both our salespeople and the finance manager took some time to explain and review some extra options like warranties. However, they were not pushy. We will definitely shop here for our next car purchase.

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
2   Friendliness
1   Overall Experience
3   Price
3   Quality of Work

ford f150

By dennis on 1/22/2015 at 9:07 PM. Helped by ken.

if buying a truck beshure to check the towing cap. your self because they will tell you what you want to here. f150. was told egoboost would tow over 10,000 wrong one they sold only 9100.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car sale

By Bigbillwgty on 6/25/2014 at 10:24 PM. Helped by Ken Brittain.

The quality of service by Ken and the sales staff is top notch. I will continue to have my car serviced and buy again there.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

I bought a 2008 VW Jetta GLI here last week. I got a...

By JMJ6435 on 6/25/2013 at 2:06 AM. Helped by Rob Harrell.

I bought a 2008 VW Jetta GLI here last week. I got a pretty good deal on it, especially for how nice of a car I got. Everyone was very friendly, no pressure, easy to deal with, down to earth. All the people working there were as nice as could be and very helpful. Over all it was a great experience!

I would recommend this dealer.