Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.7  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and helpful staff!

By Racin’ Jason on 2/15/2018 at 9:43 PM. Helped by Junior.

Junior was very helpful and knowledgeable about my new truck! I know I can come to him and the staff and be taken care of. They have a great time with you and make you feel like you are special. My wife bought the new truck for me as a Birthday present and the staff all sang Happy Birthday to me. Awesomeness!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality Service

By Wtxmimi on 2/11/2018 at 4:58 AM. Helped by The young man’s name eludes me, but I think it may have been Jasper. Very polite, professional and attentive!.

I have left reviews before, all for excellent service. This review is no different. I know when I take my truck in for service, i will be met by friendly and professional staff! Always! I am always confident that they will provide quality work and can count on them to keep me informed of possible problems in advance. Living in West Texas, means you drive a good distance to get anywhere, and need a dependable vehicle and dependable service. Thank you!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Liars

By KRL187 on 1/31/2018 at 8:38 PM. Helped by Sam.

I feel as if I were manipulated into buying the extended warranty on a brand new vehicle . After pressuring me to buy the extended warranty I finally just gave in and paid for it because I was annoyed with his persistence . The person doing the paper work on that told me the warranty would cover my wheels if they were to be cracked . After reading more on the warranty none of that was true .. Another bad experience was when I told them I wanted a five year loan and after all of the paper Work was rushed by me without explaining anything I figured out they suckered me with a six year loan instead of five . Worst experience of my life and I’m full of regret for buying from Gene Messer and would never consider this particular car lot again.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Courteous

By Gonchevy on 1/30/2018 at 3:15 AM. Helped by Chris.

This centers employees have always been kind, courteous and happy. It is always a positive experience when going in to have my vehicle’s oil changed.

I would recommend this dealer.

Overall Rating

4.5  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price

New truck purchase

By Magichands1206 on 1/29/2018 at 10:46 PM. Helped by Jake..

Worked with Jake on my new truck, even though they sold the first truck I bought out from under me. He went above and beyond to make it right.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good and willing to assist

By Scumby on 1/25/2018 at 2:09 AM. Helped by Michael Reidl.

Michael Reidl went out of his way to get a vehicle that I was interested in from another Gene Messer dealership. He was polite and assisted in my getting a great deal on a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By High country on 1/22/2018 at 11:11 PM. Helped by John.

Great service. Kept me updated on needed repairs. Service area very clean. John was very knowledgable. Explained required repairs and checked on warranty for me

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Five star

By Esterrita on 1/12/2018 at 2:26 AM. Helped by John Dillon.

Everybody is always helpful.The shuttle guy Jesse is always very nice and Gets me where I need to be.He is a very courteous.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great

By Blee on 1/15/2018 at 7:55 PM. Helped by Chris.

Appreciate Chris helping me and helping get my Buick to good running order after it had sat for a long time. I would like to be shown where the battery is.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Jess123 on 1/15/2018 at 7:46 PM. Helped by Janel Amanda john.

They have excellent service very friendly had a donut and some coffee very good I may add! And time wait for oil change wasn’t to bad at all! 😬

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealer

By Chub49 on 12/15/2017 at 1:46 AM. Helped by Lyle Lisa.

Found the car we wanted asked for their best price and got it. Got a great deal on extended Warrenty. Super nice sales people, very professional. Second vehicle I have bought in the last two months, fr this dealership Will definitely try them first on my next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and curious !!

By Lisa l on 12/1/2017 at 4:53 PM. Helped by Amanda and Roy.

Amanda in the service department was so helpful and got me in and out .. Roy Duran in parts was extremely helpful !! What a great team !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awsome

By Hawk1974 on 11/16/2017 at 3:46 AM. Helped by Jeremy bell.

Personnel are very helpful responsible. Professional and very courteous response from salesman associate. The whole sales team ( salesman, manager, and finance) we're very patient and understanding with us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repair Report

By AnnieRepairs on 11/8/2017 at 8:14 PM. Helped by John Dillon.

I recently had my car in shop for repairs, I was treated very well by John Dillon at Gene Messer Chevrolet, I am well pleased with the service. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good , smooth !

By Farmnhunt on 11/2/2017 at 7:10 PM. Helped by Jeremy Bell.

Have done business with Messer Chevy in past and current and have had no complaints. Selection and price with good friendly service have been there every time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worked very hard to make it happen.

By Marsha on 10/26/2017 at 3:03 PM. Helped by Nick Joyce..

We came in with an almost impossible task. We were trading 2 for 1 and we were very “upside down” in the 2 we traded. They worked very hard and got us a reasonable payment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Truck

By Rocky on 10/25/2017 at 5:49 PM. Helped by Jeremy Lucio.

Jeremy Lucio did an awesome job helping me get my new truck. He let me decide what was right for me, I appreciate that in a salesman. Will be using him in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good price. Was less than he said it would be.

By Jdscar on 10/25/2017 at 9:08 PM. Helped by John Dillon.

Great service. But on your text message it says take 30 seconds to leave a review and it actually takes a few minutes. Just be truthful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Customer Service

By robcat57 on 9/26/2017 at 11:20 PM. Helped by Saul Zapata.

They were very helpful and friendly, customer oriented. Saul was very friendly and explained everything that needed to be done and after everything that was done. I will recommend your facility and Saul to everyone I know.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Perez316 on 9/19/2017 at 9:03 PM. Helped by Saul.

This is a great place for all your needs. Great Customer Service!!! Nice facility. Fast and courteous staff. I will definitely be going back. Thank You.

I would recommend this dealer.