Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price

Good People to work with

By Max Federle on 8/15/2017 at 6:07 PM.

Good People to work with and fair negotiations. I bought a vehicle that hadn't gone through service yet so it wasn't cleaned up. I thought maybe they'd give it a quick vacuum but they didn't. That's my only quip because otherwise I had a good experience. My salesman was Caleb and he was a good fella.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Gary is a great salesman, we worked out a great deal.

By walleye on 8/15/2017 at 10:41 AM.

Working with Gary W. for Years - 3 Trucks, wife's Jeep, 2 kids cars - so yes always had a great relationship with Steffy and working with Randal M. was awesome also.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By Green66 on 8/11/2017 at 5:48 PM.

First time we had ever mey Jeff, he was great to work with. Low pressure easy to talk to. And Kathy is always wonderful to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Customer Satisfaction

By faithandpeace on 8/3/2017 at 10:35 PM.

He listened to what I wanted and came up with a Good Deal...Could not pass it up and the Business Manager also was very Professional and very Organized...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time buying a new vehicle

By kgmorris on 8/2/2017 at 3:42 PM.

A month or so ago Fred suggested I might want to look at a Dodge Journey. After doing research on the Internet and at several other dealers I asked Fred for help finding a vehicle. He very quickly found exactly what I wanted. He helped me understand how things worked and got me on the road.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience again!

By Danporterjr on 7/31/2017 at 1:35 PM.

Once again Ed and crew went above an beyond for us. We needed a 2500 to tow our new 5th wheel and they made it happen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My favorite place to buy a vehicle!

By Jojoright2004 on 7/22/2017 at 3:54 AM.

They have the friendliest staff. I have bought many vehicles from them and have never had a single problem. They take care of you and keep in contact with you too. Explain all your options and not pushy at all they do what you want and is best and works for you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Looking to buy a nee vehicle

By Cheryl Borhart on 7/20/2017 at 1:12 PM.

I told our sales man what i wanted and wanted to look at.he showed us a few different cars.we found one and bought.the salesman man was not pushy.he was a great help.he chatted with my son about fast cars and motorcycles.which he thought was cool.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

2nd Time Buyer

By dodgeforlife on 7/19/2017 at 7:46 PM.

This is the second vehicle purchase from Gene Steffy and I will not go anywhere else when it comes to future vechicle purchases. Fred Cappellano had been our salesman for both sales and will be "our guy" as long as he is with the company! Excellent salesman and recommend him to anyone looking to purchase a new or used vehicle. The financing was a smooth and easy process. Thank you all for the great service!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Awesome sales person, knowledgeable, courteous, professional

By elmer balvik on 7/19/2017 at 3:08 PM.

All staff were eager to assist us in any way. Car was ready on time. Fred went through the car and explained everything to our satisfaction. Mr. Martin explained the financial end and explained the forms well. Friendly atmosphere. Very professional and friendly people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great People No Pressure Ed Steffy

By radioman on 7/14/2017 at 4:11 PM.

I tell you Ed Steffy is a great guy to work worth. My lease was coming close to being done and Ed Steffy found a way to get me into my new Jeep Cherokee Trailhawk for a cheaper lease payment then my previous vehicle. At Gene Steffy I love how they put no pressure on you to buy that day. The people at Gene Steffy are great people to work with!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Outstanding Staff!!!

By grandmaof5 on 7/14/2017 at 2:40 PM.

Jack Brown is an amazing sales person! Very kind, considerate, honest and laid back. He worked really hard to help me get the car that I wanted even when the banks kept saying "no". Jack was very helpful and always very professional and never made me feel pressured or on the spot. I knew he was always working for me! Thanks Jack! I love my new Dodge Journey!!!! Randal Martin in the Finance Department was also an amazing person to work with. He was straight forward and honest and was able to explain everything to me and answer my questions so I felt confident signing on the dotted line! Thanks Randal!!! Jim Lathrop in the Management Department was the absolute best! When things looked like I couldn't get my new vehicle he went to bat for me and made it so I could!!! Thank you Jim!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding place and professional staff!

By TB on 7/11/2017 at 2:17 PM.

Simply the best car buying experience I've ever had! I worked with Jack Brown and he was helpful and professional the whole way through. Gene Steffensmeier himself came up and shook my hand and we talked like we had known each other for a very long time. When I left I felt like family! My experience was amazing and I got a wonderful deal! Nobody here was pushy and the experience was very relaxed! I live in Omaha and definitely will be a Gene Steffy customer for life!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very fair an great service

By Allan Preston on 7/11/2017 at 1:47 PM.

Great place an very friendly great deals. They treat you great if you buy or don't it's just like your part of the family. What a product they sale.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience

By FootballGuy4 on 7/11/2017 at 4:34 AM.

I highly recommend Steffy's! This is a friendly staff that listens to your needs and wants. My wife and I came into town for a few days and they had everything setup from what vehicles we wanted to see and fit our needs and budget. They will not be pushy. A+

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience at Gene Steffy!

By Jolynn55 on 7/5/2017 at 11:40 PM. Helped by I do not know the name of the managers who helped Shaunelle work out options, but I appreciate everyone I worked with..

I drive to Omaha daily during the school year, and my car was showing the miles. I knew I would have to do something soon. I received a card in the mail from Gene Steffy regarding specials on cars, and I decided to pursue getting a vehicle. Shaunelle worked hard to help me figure out how to finance the car. I was impressed by her diligence, work ethic, patience and kindness. I will certainly return to Gene Steffy and recommend the dealership to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Not scared anymore

By Jeepsare4girlstoo on 6/30/2017 at 7:56 PM.

Caleb was great! Was scared of buying first car from a dealer but he made it a wonderful experience compared to the other dealers, and I got everything I wanted on my new car at a fabulous price!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Great friendly service

By tbrad on 6/30/2017 at 6:49 PM.

Fred was very helpful and caring. Our experience was personable and very detail focused to fully inform us. I would definitely consider returning to this dealership. Well worth the drive from Omaha.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We love our new Dodge

By dkiger on 6/29/2017 at 1:21 PM.

Fred was great to work. We have bought our last 5 vehicles from Steffy's and always had great service. It was also great pleasure to work with Kathy Grasshorn.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and straightforward salesmanship

By Tuxedo26 on 6/29/2017 at 12:06 AM.

Mark was excellent to work with on the purchase of my Dodge truck! He was honest and to the point, making the buying process quick and simple! This was my first experience with the company but I will be going back in the future for sure! I drove 2+ hours on a weeknight and they were very prepared waiting for me and willing to help satisfy me as a customer! Highly recommended! Thanks again!

I would recommend this dealer.