Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.5  
Friendliness
4.5  
Overall Experience
4.3  
Price
4.5  
Quality of Work
4.4  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

I was picking up some parts

By xxxx brett pate of george chevrolet on 10/8/2018 at 7:24 PM.

On Saturday my cousin order some parts at George Chevrolet and he ask the cashier if I could pick it up and the cashier said that it was ok but when I got there he didn’t wanna give me the order cuz he said the person who paid for it has to pick it up and even insinuate that I was trying to rob them.....this guy is so unprofessional and racist he shouldn’t be manager of such a dealer cuz the service he provided me was the worst.

I would not recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Disappointed

By winter2019 on 3/30/2018 at 4:56 AM. Helped by Not sure of the salesman man name.

So about 2 weeks ago I walked into George Chevrolet with hopes of buying my first car. I found a truck I wanted and went for it, the salesman was hyping me up about how I was going to drive off with it .. I was pretty honest with him about my credit being that I had ran my credit that same day at another Chevrolet dealership. When he came back out with my application he tried to sale me a base model truck instead of what I really wanted.. the guy didn’t seemed like he wanted me to take home what I want but what he wanted.. so the truck he was trying to sale me had a sale price of 28k and when financed i was going to be paying 52k YES 52K. 736 payment . I was honestly offended by how I was treated and how he was determined to convince me that he was giving me a deal.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Service Department

By vane98 on 10/4/2017 at 4:47 PM. Helped by Chris Julis.

Chris Julis was very courteous and helpful, best customer service I have received from any Chevrolet dealer. This will definitely be my to go to dealer from now on. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service department

By Popoes on 9/19/2017 at 2:09 PM. Helped by Louie Cardenes.

Great service department. Excellent service advisors. Like the appointment system they have on their website. Service manager is quite helpful and knowledgeable about the product.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chris was Terrific and very knowledgeable

By Lisa m Vernola Salas on 9/6/2017 at 3:51 PM. Helped by chris julius.

Chris explains everything before they do any work lets you know what is definitely needed at the time and what is recommended to be done soon, never pressure to get work done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service, Louie is amazing. Love the texting ability.

By Hockeyboy on 8/28/2017 at 12:07 AM. Helped by Louie Cardenes.

Great service, Louie is an awesome service advisor. Can now text me on my phone with updates and I can even ask him questions on the text string.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best service

By KatrinaBoss on 8/22/2017 at 3:15 AM. Helped by Chris Julius.

As always, taking my beautiful car in to George Chevrolet service department is a pleasant experience. Chris Julius (my service advisor) is the best. I would not take my Stingray anyplace but George Chevrolet. Everyone there is so customer oriented.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome car! Aweseom dealer! Awesome Experience!

By Heartluvnsoul on 8/18/2017 at 5:46 PM. Helped by Alberto Tebache.

I loved my experience. Alberto Tebache had assisted my father with his purchase last year and he was awesome. He was patient with my parents and explained each step of the process easing their nervousness and insecurity. I am so pleased to say that he did the same for me. People like him make it easy and simply look forward to stopping by George Chevrolet. My family looks forward to making future purchases at George Chevrolet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent and Fast Service!

By Erica Martin on 8/12/2017 at 5:27 PM. Helped by Augustine Silvas.

I arrived at the dealership without a lot of time to spare. The service tech assured me that they would take GREAT care of me and they did just that, and FAST! I was super PLEASED!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

BAD experience compared to 5 other Chevy dealers

By Simanrriquez on 7/29/2017 at 7:27 PM. Helped by Angel Garcia.

Here's why it turned out bad. Initially the salesman was courteous and friendly and made me think the rest of the experience was going to be the same. Once the sales manager: ANGEL GARCIA came into to speak to me, he did not introduce himself and started to tell me that he wanted to get that credit score pulled so he could give me some numbers. I explained that I had not see any numbers yet that would make me feel like I was committed to pulling the credit score yet. I gave him enough information to negotiate. He went away for a while then when he came back, Angel started to scoff at Jesse the salesman in front of me and my nephew. It made me feel uncomfortable arguing with employee in front of me. When I tried to address the issue replied that "that's how me and my employees talk to each other, we always mess around like that". I told him again that it still had me sitting uncomfortable and he kept interrupting me midway into my sentences. I asked him to stop talking over me and to please let me finish my sentences before he interrupts again. As I tried to tell him that I didn't appreciate the way he had handle himself, he tried to turn it around and replied that I was making him feel uncomfortable. He still continued to interrupted me while I was talking on a few occasions. I felt he did not try to negotiate with me at all and try to earn my business as he sat back in his chair with a proud look. I asked him for the purchase order and as he got up again he complained that it was too cold and when I said I was feeling comfortable he replied," that's because you have a jacket on" smartly. He tried to make me feel bad about the fact that I had a jacket on? I told Angel I was not happy about the fact that I did not feel we had negotiated the price at all and asked if he would negotiate the price a little more with me he said no. Patronized me and challenged me in front of my family. I tried to see if things could be brought around somehow by communicating to him of how my experience had gone, but it did not seem to affect Angel at all. Finally I felt like I was getting nowhere with Angel and stood up to leave. One final note, I had asked Angel for his business card several times and it seemed he was reluctant to give it to me. The experience was not good at all and I do not recommend this dealer for your next Chevrolet purchase and I have owned 4 Chevy vehicles now. Go to another Chevy dealer and save yourself some heartache.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2016 Traverse - Great Service Department..!!

By Artman on 5/24/2017 at 8:15 AM. Helped by Andy Lopez.

Took my car to the service department since i noticed a sound coming from the engine compartment. Andy Lopez from the service department went above and beyond to try and diagnose the issue. He even went as far as requesting an exact car so we can see if said noise was normal to those models. And guess what the minimal noise was indeed normal. It was an electronic module activating at time of driving. Even though said dealer/service department is far from my house, i would gladly make the drive to GEORGE CHEVROLET to have my car serviced. I would definitely recommend them and of course ask for Andy.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Worst customer service!!!

By Aleberto85 on 5/20/2017 at 1:19 AM. Helped by Roberto Pineda.

I have never had so much problems with George Chevrolet at Bellflower a 2016 Cruz having problems for the second time and they don't want to give a rental cuz of I lost my driver license, my brother inlaw couldn't take out the car cuz he didn't have a credit card and they didn't except mines, my sister couldn't take out the first time cuz the tow truck was 8 minutes late and by the second time my sister tried to take the car out she didn't have the current insurance and the dealer didn't wan to printout from the computer and the dealer won't have any rentals on the weekend so they'd decided to send to enterprise but send the car back on Monday cuz it's not a Chevy car worst service ever this is the sevond time I take the car in and the first time they left me with no car not even with the DMV print out they let u take out a rental, and the worst thing NO MANAGER OR ASSISTANT NANAGER TO HELP YOU

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mt 1st new car (Truck) !!!!

By elmo23 on 5/3/2017 at 3:09 PM. Helped by Rez.

Rez Sarmento was the best , very helpful on all ends of buying my new 1500 silverado . Very professional, knowledgeable, this was my first ever purchase of a new vehicle, and I felt no pressure at all to buy. Thanks Rez :)

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

New customer

By Madmax221 on 4/19/2017 at 9:17 PM. Helped by Jerry Martinez.

The transaction was fast and easy. The representative answered all my questions and treated me as a value customer. The only issue I had is that you didn't have my truck in Stock.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

George Chevrolet Simply The Best!

By Meryl on 4/13/2017 at 2:39 AM. Helped by Edward Sanchez.

Everyone is always friendly and polite, my service adviser is Edward Sanchez. My family has two Camaros and one Cruze and I would not take them any where but to George Chevrolet for service. This dealership is always clean and you are treated with respect and they really care about you and any issues or concerns you have with your vehicles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

George Chevrolet

By Keishakl on 4/12/2017 at 4:34 AM. Helped by Chris Julius or Louie.

George Chevrolet always has friendly service advisors. My go to guys are Chris Julius and Louie. They always are able to answer my questions and make me feel welcomed.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Several Electrical problems taken care of

By Chevy Cruize on 3/23/2017 at 11:02 PM. Helped by Louie Cardenas - Service Writer.

After being taken advantage of by another dealer, I took my car to George Chevrolet for a noise in the front of my car and heat coming out the vents inside. After they looked at the car, I needed a new water pump (under warranty), but, the Service writer forgot to put the heat coming from the vent, so when he called me to find out if i was satisfied, i mentioned the other problem and he had me bring it back in. It ended up being several Electrical problems and after a week, i finally got my car back, but, they called me everyday to let me know what was going on and what needed to be done. I have been very happy with George Chevrolet every time i have taken my car in there and will probably never take it to another dealer, especially after i got the run around and an extremely high bill from another dealer for doing a minor oil change.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very efficient staff and services.

By Ulu14 on 3/14/2017 at 11:21 PM. Helped by Andy Lopez.

Our appointment was at 8am. We parked, spoke to the service rep, went to breakfast and returned, waiting less than 30 minutes before being called our vehicle was ready. We headed home sometime after 9am. Efficient customer service makes that a "10" visit.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service

By Satisfied customer on 3/8/2017 at 7:33 PM. Helped by Chris.

Always efficient in and when explaining the issue or maintenance service . Friendly and knowledgeable. This is the third car from this dealership, all Chevrolet brands. Would recommend this dealership, from the sales, financial to the service personnel. No

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Vehicle and Service

By coachmiken on 3/3/2017 at 2:46 PM. Helped by Michelle Knobler, Chris Julis.

Came in for service on another of our vehicles with our long time representative Chris Julis. Ended up purchasing a new Equinox with the exceptional assistance from Michelle Knobler. Have been coming to George for our last 3 vehicle purchases, Michelle made the process very easy and highly recommend her.

I would recommend this dealer.