Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
5  
Overall Experience
4.8  
Price
4.9  
Quality of Work
4.6  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a New Vehicle

By Jane K on 7/19/2018 at 11:36 AM. Helped by Randall Coleman.

I just wanted everyone to know that we went to George Coleman Ford to purchase I new vehicle & we will go back there to get our next unit. Our Salesman (Randall Coleman) was very friendly & helpful. I love my new Escape.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By June on 7/12/2018 at 9:41 PM. Helped by Greg Coleman, Curt, Bucky, Mechanic Joe.

Many thanks to Greg Coleman, Curt, Bucky and mechanic Joe for correcting a miscommunication. I cannot thank you all enough. Excellent service, professional and extremely great customer service.

I would recommend this dealer.

Overall Rating

2.2  

1   Customer Service
5   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

16 days and no car back are no rental

By Benny Ford on 4/6/2018 at 9:49 PM. Helped by Curt & Bucky.

I am glad all of you had good service but I have not. They have had my car for 16 days and no rental and they just called me and they are fixing my car but may call me Monday about a rental. What th crap I'm glad I don't treat people like this.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

overall great experience!

By Ben on 3/23/2018 at 1:22 PM. Helped by Greg Coleman and Randall Coleman.

The staff was very helpful and friendly. Randall Coleman and Greg Coleman were wonderful to do business with. They seemed genuinely concerned with getting me the truck that i wanted. I have purchased automobiles from George Coleman several times and will continue to do so in the future. I highly recommend them to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellence at its best!

By JasonGarmonF450 on 2/25/2018 at 2:02 AM. Helped by Joe Wright, Curt Shockley.

I purchased an F450 from George Coleman Ford in January. My salesman, Joe Wright, was what every salesperson should try to be like. Great guy, easy going, made the deal seem effortless. Shortly after I got the truck home I started having issues with it. Reached out to local dealerships in my area and I didn't feel comfortable with the diagnosis so I reached out to the service manager, Curt Shockley, and told him about the issues I was h inf since I bought the truck. I feel that this team actually cares about their customers and the vehicles that come through their dealership because he went above and beyond trying to help me find the answers for the issues I was having. He followed up several times to see what else we could come up with and tried finding local dealerships so I wouldn't have to drive 4 hrs to have them look at it. Needless to say I felt like I needed to make this trip up to them and during my travels the truck broke down. This is where I say that this dealership is top notch because I could have used my roadside assistance but Curt didn't want me to, instead he sent a tow truck 110 miles down to me to pick me up, bring me to them, and they covered the expense. As soon I got there, they started right away on my truck and fixed the mechanical issues but Curt didn't feel right about another issue so he and Joe Wright set me up with a newer Explorer to travel home in. Got a call the next day that my truck was fixed and I made the trip back up to them and they had my truck ready to go, no expense paid. I have never been treated as well as I have by anyone as they treated me with this whole experience. The thing that stands out is that I was told that the don't forget about their customers after the sale, the want to sure we are happy the whole time with our purchase. I absolutely believe that. Thank you from the bottom of my heart for the service you have provided me and you have a customer for life in me. I will be back to purchase my vehicles through this dealership. Jason Garmon

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Very easy to work with no pressure family atmosphere

By Mark on 2/2/2018 at 9:32 PM. Helped by Reggie Small.

Easy to work with no sales pressure family atmosphere will definitely come back and make sure I contact Reggie Small Everyone was very very friendly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car purchase

By GlendaK on 1/16/2018 at 2:07 AM. Helped by Randall Coleman, Doug Taylor and Gerald Jordan.

I want to thank Randall Coleman, Doug Taylor and Gerald Jordan for guiding me through the purchase of my new “used” car. They were wonderful. Even though I came in late in the day and they had to stay late, they made sure that everything was taken care of before I left. Randall even delivered the car to my home. This was my first experience with George Coleman Ford, but will not be my last.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stand behind their used Cars

By Franklin Edwards on 12/3/2017 at 9:09 PM. Helped by Joey.

My used car had an Engine light come on the day after I bought it. George Coleman treated me with a high level of service and corrected the problem. They kept me in a nice car to drive until mine was fixed I think they are the best

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

First-rate Customer Service

By Scott T on 11/8/2017 at 1:03 AM. Helped by Doug Taylor, Brad Lewis, Gerald Jordan.

The trio of Doug, Brad, and Gerald made my new car buying experience smooth and painless. They were up front about the charges and fees, got me the rate I was looking for, and even accepted by old beat up Ranger as a trade-in. I highly recommend them to anyone shopping for a new car at a fair price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Place to Buy a Car

By Jimmy Ladd on 9/6/2017 at 9:38 PM. Helped by Joe, Doug, Gerald.

Wonderful experience. We had to purchase a car quickly due to mechanical issues on our existing car. The process was easy and the people were great to deal with. Joe Gerald and Doug are great people and it was a pleasure doing buisness with George Coleman Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased New Ford Explorer

By Melissa Drake on 5/20/2017 at 10:26 PM. Helped by Randall Coleman, Gerald Jordan.

The guys at George Coleman were great. I never felt like they were sneaky or trying to shaft us. I went there to look at a specific stock number I had seen online and unlike other dealerships, they actually had it there. There was no bait and switch with them. I will definitely recommend George Coleman Ford to my family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn't have been smoother...

By Pfreeman on 4/17/2017 at 1:44 PM. Helped by Joe Wright.

What exceptional service... their customer service model works and I will recommend all my family/friends come to this dealership for service that is "smooth sailing". My salesman, Joe Wright, provided excellent service while making the transaction we know can be hectic... VERY SMOOTH. It was so easy and carefree... and I got a great deal too! This place has the whole package... THANK YOU!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Happy Camper on 3/31/2017 at 10:22 PM. Helped by Randall Coleman and George Jordan.

Definitely a 5 star experience! Helpful, friendly service. I bought a used 2012 Mitsubishi Eclipse just today and I'm still in shock of how easy and "pain-free" the process was! Highly recommended!!! Thank you Randall Coleman and Gerald Jordan! You guys are wonderful!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best of the best!!

By Elanders23 on 3/21/2017 at 11:34 PM.

Excellent customer service and professionalism. Honest approach and willingness to address any questions and customer inquiries. Would definitely recommend them for the best car buying experience!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By Courtsgrannie on 3/20/2017 at 12:20 AM. Helped by Gary Holder - body shop.

I have had my car repaired several time by Gary and the work is outstanding. His friendly customer service and his caring nature is so rare these days...he even remembers your name :). Gary stands behind his work & your satisfaction is his main concern. You can't go wrong with this body shop - it just doesn't get any better. If Gary can't please you ....well then , you just can't be pleased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Joe Wright was a pleasure to meet and would buy again.

By David Rosen on 12/21/2016 at 2:38 AM. Helped by "Joe Wright".

It was a pleasure to shop at George Coleman Ford, it was great to meet folks like Joe Wright he was very helpful and answered all of my questions....buying was made easy and would hope to turn to these fine people again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Bucky and the all the people in the Service Dept!

By Harvey Choplin on 5/5/2016 at 1:29 PM. Helped by Bucky.

I have owned two vehicles over the last 17 years from George Coleman Ford. I have always been treated with the upmost respect in everyway. The friendly atmosphere alone with well qualified people make this an easy place to go for Service. I will always own a Ford and will always go to George Coleman for service. Harvey Choplin

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you to Gary Holder and his Team!!!!!

By Jcwall72 on 2/25/2016 at 11:32 AM. Helped by Gary Holder.

The Collision Center is hands down amazing. Best service anyone can ask for. Gary and his time is oustanding. They keep you updated on the progress of your car. Great enviorment!!! Gary is a great guy. He is great at what he does. If I ever need any kind of body work or panting done to any of my cars. I will bring them to Gary at Geroge Coleman Ford Collison Center!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you to Bucky and the Service Dept!

By Natalie B on 2/10/2016 at 9:44 PM. Helped by Bucky Miller.

The service dept is great! Over the years, my husband and I have brought several different vehicles into the service dept at George Coleman Ford for repairs and service. Bucky Miller always goes above and beyond to help us out. The staff in the service dept is always friendly and helpful. Thanks Bucky!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Thank you to Kurt and his Parts Department Crew!

By michealh on 1/15/2016 at 4:41 PM. Helped by Kurt.

Big Thank You to Kurt and his crew this morning. I was stuck on the side of the road headed up mountain near Travelers Rest my truck broke down. I called to get price for parts needed. They brought them out to me and they made sure I was good to go and back out on the road. They followed up with phone call later since they knew I was out on road traveling! They went above and beyond. Thank you so much! Micheal Horne Honea Path SC

I would recommend this dealer.