Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.7  
Friendliness
5  
Overall Experience
4.7  
Price
4.8  
Quality of Work
4.6  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Best car buying experience I have ever had.

By Margaret69 on 5/28/2019 at 3:13 PM. Helped by Chase Rathbone, Carlos Kilgore, both excellent.

Absolutely the best car buying experience I’ve ever had. Great low prices and no haggling. It was more than worth the drive from a Raleigh, NC. I absolutely love my new car and it is everything they said it was. Thank you George Coleman Ford.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Collision service was very good.

By gpaul on 5/3/2019 at 3:45 PM. Helped by Gary, Josh, Lynn.

Kudos to the Collision service team of Gary, Josh and Lynn. I hope that I never need their help again, but if my Lincoln MKZ has another collision, I definitely know where to go. Great job, guys.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Exceptional service!

By Happygirl on 3/30/2019 at 12:33 AM. Helped by Joe Wright.

Purchased a used car there today. Loved the service provided by Joe Wright! So helpful and patient with all of my questions. Went smoothly and was on the road in no time! Will definetly go back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, professional service

By mandopickr on 3/23/2019 at 12:37 AM. Helped by Bucky Miller.

Even though I didn't purchase my 2015 XLT-150 from Coleman, I've always serviced it there. They've always handled any issue I've had promptly and professionally. From the ladies in the office, to Bucky and the mechanics, I always know that the work will be done right. In other words, I find them to not only be very friendly, but very trustworthy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great people to work with.

By GM on 1/27/2019 at 3:03 PM.

I drove 125 miles to look at a used car I saw on cars.com website. They called me several times and sent many pictures to my phone, as requested. So, I made the trip on a Saturday morning, was greeted quickly and shown the car. Test drove the car, liked it, they knocked off some $$ since it had not been run through their service dept yet (they had only had the car a couple days-and I wanted it then so...) Gerald got me a low finance rate after checking around with different lenders (at my request-I’ve got great credit, so didn’t settle for his first quote). Drove it home after a couple hours time! Even though I didn’t buy a Ford from them, they made me feel like family. I would definitely buy another car from them. The whole experience was no pressure from start to end. One of the best things- NO DOC fees! They just don’t believe in them.. said they get a lot of people from other states buying from them just because of that if nothing else. I drove from Tennessee to get this car, and would again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Jwilldoit on 12/24/2018 at 1:51 AM. Helped by Doug Taylor. Brad cooper.

Everybody in this dealership was amazing, took the time to get to know you and had your best interest. They wanted the best deal for you and not for themselves. I recommend it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One of the best buying expeiences ever

By Graqy Ghost CSA on 12/12/2018 at 2:30 PM. Helped by Doug Taylor Internet, Gerald Jordan Finance.

To start you need to know that we are in Marietta, GA, 144 miles south of George Coleman Ford. My 27 year old son was driving his 2000 Miata LS, that was his reward for making Eagle Scout, when a teenage girl pulled out right in front of him and totaled the Miata. Sean decided he want to keep driving a Miata and the search began. We encountered used car dealerships that give a bad name to used car dealerships and a definite lack of appropriate replacement cars. So I expanded my web search to 200 miles and up pops this gorgeous 2009 Miata Grand Sport and low and behold the price is actually reasonable. I only say reasonable because as of this writing USAA has yet to pay us for the totaled Miata. So I clicked on the button: This put me in touch with Doug Taylor, the Internet Director who was able to teach me the ins and outs of buying a car in South Carolina to be titled in Georgia. I told him we would be heading his way immediately. He got Randy Looper, the Sales Manager involved and they pulled the car off the web and had the oil changed and everything shined up and waiting for us. They had just gone through a heavy early season snow storm thus the car needed cleaning. Three hours later we pulled into the dealership and there sitting in a prime space was the Miata. We had just started looking at it when Doug walked out and handed us the keys to go for a test drive. It was an interesting test as there were patches of ice on the roads. Returning Randy explained everything and took all of the information for the sale. The 2000 Miata was in my name and under my insurance. Sean had already decided that the new Miata would be in his name and he would get his own insurance. This led us to Gerald Jordan, Finance Manager. Gerald walked Sean through the actual financing process. It was almost like a textbook lesson in how to buy a car. While this was going on they filled the car with gas and had it ready for out departure. After the examples of how not to by a car in Metro Atlanta, the straight forward, no dealer fees was a great relief. So thanks to Doug, Randy and Gerald for making Sean's first car buying experience one he can use as a template in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a New Vehicle

By Jane K on 7/19/2018 at 11:36 AM. Helped by Randall Coleman.

I just wanted everyone to know that we went to George Coleman Ford to purchase I new vehicle & we will go back there to get our next unit. Our Salesman (Randall Coleman) was very friendly & helpful. I love my new Escape.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By June on 7/12/2018 at 9:41 PM. Helped by Greg Coleman, Curt, Bucky, Mechanic Joe.

Many thanks to Greg Coleman, Curt, Bucky and mechanic Joe for correcting a miscommunication. I cannot thank you all enough. Excellent service, professional and extremely great customer service.

I would recommend this dealer.

Overall Rating

2.2  

1   Customer Service
5   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

16 days and no car back are no rental

By Benny Ford on 4/6/2018 at 9:49 PM. Helped by Curt & Bucky.

I am glad all of you had good service but I have not. They have had my car for 16 days and no rental and they just called me and they are fixing my car but may call me Monday about a rental. What th crap I'm glad I don't treat people like this.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

overall great experience!

By Ben on 3/23/2018 at 1:22 PM. Helped by Greg Coleman and Randall Coleman.

The staff was very helpful and friendly. Randall Coleman and Greg Coleman were wonderful to do business with. They seemed genuinely concerned with getting me the truck that i wanted. I have purchased automobiles from George Coleman several times and will continue to do so in the future. I highly recommend them to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellence at its best!

By JasonGarmonF450 on 2/25/2018 at 2:02 AM. Helped by Joe Wright, Curt Shockley.

I purchased an F450 from George Coleman Ford in January. My salesman, Joe Wright, was what every salesperson should try to be like. Great guy, easy going, made the deal seem effortless. Shortly after I got the truck home I started having issues with it. Reached out to local dealerships in my area and I didn't feel comfortable with the diagnosis so I reached out to the service manager, Curt Shockley, and told him about the issues I was h inf since I bought the truck. I feel that this team actually cares about their customers and the vehicles that come through their dealership because he went above and beyond trying to help me find the answers for the issues I was having. He followed up several times to see what else we could come up with and tried finding local dealerships so I wouldn't have to drive 4 hrs to have them look at it. Needless to say I felt like I needed to make this trip up to them and during my travels the truck broke down. This is where I say that this dealership is top notch because I could have used my roadside assistance but Curt didn't want me to, instead he sent a tow truck 110 miles down to me to pick me up, bring me to them, and they covered the expense. As soon I got there, they started right away on my truck and fixed the mechanical issues but Curt didn't feel right about another issue so he and Joe Wright set me up with a newer Explorer to travel home in. Got a call the next day that my truck was fixed and I made the trip back up to them and they had my truck ready to go, no expense paid. I have never been treated as well as I have by anyone as they treated me with this whole experience. The thing that stands out is that I was told that the don't forget about their customers after the sale, the want to sure we are happy the whole time with our purchase. I absolutely believe that. Thank you from the bottom of my heart for the service you have provided me and you have a customer for life in me. I will be back to purchase my vehicles through this dealership. Jason Garmon

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Very easy to work with no pressure family atmosphere

By Mark on 2/2/2018 at 9:32 PM. Helped by Reggie Small.

Easy to work with no sales pressure family atmosphere will definitely come back and make sure I contact Reggie Small Everyone was very very friendly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car purchase

By GlendaK on 1/16/2018 at 2:07 AM. Helped by Randall Coleman, Doug Taylor and Gerald Jordan.

I want to thank Randall Coleman, Doug Taylor and Gerald Jordan for guiding me through the purchase of my new “used” car. They were wonderful. Even though I came in late in the day and they had to stay late, they made sure that everything was taken care of before I left. Randall even delivered the car to my home. This was my first experience with George Coleman Ford, but will not be my last.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stand behind their used Cars

By Franklin Edwards on 12/3/2017 at 9:09 PM. Helped by Joey.

My used car had an Engine light come on the day after I bought it. George Coleman treated me with a high level of service and corrected the problem. They kept me in a nice car to drive until mine was fixed I think they are the best

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

First-rate Customer Service

By Scott T on 11/8/2017 at 1:03 AM. Helped by Doug Taylor, Brad Lewis, Gerald Jordan.

The trio of Doug, Brad, and Gerald made my new car buying experience smooth and painless. They were up front about the charges and fees, got me the rate I was looking for, and even accepted by old beat up Ranger as a trade-in. I highly recommend them to anyone shopping for a new car at a fair price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Place to Buy a Car

By Jimmy Ladd on 9/6/2017 at 9:38 PM. Helped by Joe, Doug, Gerald.

Wonderful experience. We had to purchase a car quickly due to mechanical issues on our existing car. The process was easy and the people were great to deal with. Joe Gerald and Doug are great people and it was a pleasure doing buisness with George Coleman Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased New Ford Explorer

By Melissa Drake on 5/20/2017 at 10:26 PM. Helped by Randall Coleman, Gerald Jordan.

The guys at George Coleman were great. I never felt like they were sneaky or trying to shaft us. I went there to look at a specific stock number I had seen online and unlike other dealerships, they actually had it there. There was no bait and switch with them. I will definitely recommend George Coleman Ford to my family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn't have been smoother...

By Pfreeman on 4/17/2017 at 1:44 PM. Helped by Joe Wright.

What exceptional service... their customer service model works and I will recommend all my family/friends come to this dealership for service that is "smooth sailing". My salesman, Joe Wright, provided excellent service while making the transaction we know can be hectic... VERY SMOOTH. It was so easy and carefree... and I got a great deal too! This place has the whole package... THANK YOU!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Happy Camper on 3/31/2017 at 10:22 PM. Helped by Randall Coleman and George Jordan.

Definitely a 5 star experience! Helpful, friendly service. I bought a used 2012 Mitsubishi Eclipse just today and I'm still in shock of how easy and "pain-free" the process was! Highly recommended!!! Thank you Randall Coleman and Gerald Jordan! You guys are wonderful!!

I would recommend this dealer.