Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.2  
Friendliness
4.4  
Overall Experience
4.2  
Price
4  
Quality of Work
4.1  
Service
2.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and helpful

By Adrian on 6/30/2019 at 2:33 AM.

Miikel Salgado was very friendly to me and my family in finding the perfect car with a responsible price would recommend coming to Ghent and asking for mikel for help finding a new vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By Julie14 on 4/13/2019 at 7:16 PM.

Called and talked to Whitney about a vehicle. We set up a time to meet the following week and she was waiting on us when we arrived. She knew the details and features of the vehicle we were looking at and others - she provided great insight! No pressure at all, great experience with Whitney and Jaime.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service.

By Ruben02 on 2/20/2019 at 7:24 PM.

Came into the dealership a few weeks ago but couldn't come to an agreement. After some follow up with Jaime and Whitney worked out a deal and purchased my used 2013 ford. Had a good expiernse and would reccomend them again. Thanks again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rider

By Coloradoride on 2/22/2019 at 4:50 PM.

Good experience, friendly, helpful, low pressure. I would definitely buy from this dealership again. I will also recommend this dealership to my friends and family for Thor needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What a wonderful experience!

By Jade10 on 2/20/2019 at 7:11 PM.

Whitney Benavides helped me when I purchased my vehicle and she was great! She was understanding, quick and efficient. She's friendly and knowledgeable and great at what she does. Jaime Quinones was also very friendly, attentive and efficient with his help. I enjoyed my experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Whitney was great to work with!

By Andrea on 2/4/2019 at 4:50 PM.

Whitney was great to work with!! She was very helpful, friendly, courteous and great at her job. Would recommend her if anyone is looking for a great salesperson

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Place is a Joke

By Jody22 on 12/29/2018 at 5:47 PM.

Done business 25 years with these people Bought several cars . First tried to sell my son a wrecked pickup with issues . then took advantage of my elderly parents on a car deal . Sold me a new pickup and after was said and done got the unit with 1200 miles on it . Tried to get my son into a vehicle and sucker me in to co signing after they told him he could qualify. Will not every call back to take care of the issues just hide behind Bob Ghent while they ruin his business . This dealership was the best and now one of the worst would not recommend them to anyone.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic

By Camaro1096 on 12/29/2018 at 2:41 AM. Helped by Ted Hicks.

I had a fantastic experience with Ghent Chevrolet! They helped me make a pipe dream into reality and nobody else could’ve done that, thankyou Whitney and ted!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Bolt

By Kgirard3 on 12/18/2018 at 5:41 PM.

I am submitting this review as an addendum to a dealer review I submitted to Chevrolet. My entire experience was a five star buying experience. I had decided on the bolt despite depositing $1000 on a model 3 Tesla which was “guaranteed” at $35000 yet when I went for a test drive somehow escalated to $62000. They explained that the battery I ordered was not in production yet. Therefore I looked at other options. Once I settled on a bolt I received correspondence from all over the Colorado. I did my homework and had settled on a price I was willing to pay. Gent was the only dealership willing to deal within my limits. I worked with Roman as my salesman and Jamie as my sales manager. They were pleasant, Knowledgeable and truly wanted a deal. I am upset with the Chevrolet survey as the dealership was financially penalized for two questions that I gave four stars to (highly satisfied) that related to entertainment and navigation systems that I didn’t go over with the salesman (despite being asked) because I was on a time restraint and familiar with the product. There wasn’t a non applicable choice on the survey, I would highly recommend Gent for your next Chevy purchase....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service!

By KCOS44 on 12/18/2018 at 1:23 AM.

Stopped by one night to look at a truck. Wasn’t what I was after but was impressed by Whitney’s friendly attitude and experience. Later on was still shopping for a truck started at another dealership had a horrible experience. Canceled that truck deal to come back and buy here! I remembered Whitney and went to find her! Got the truck I needed with a great customer service experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and convenient

By Mickmatthew on 12/17/2018 at 7:47 PM.

I was in need of a newer vehicle and the employees at Ghent Chevrolet made the process of buying a vehicle an enjoyable and straightforward experience.

I would recommend this dealer.

Overall Rating

1.5  

3   Customer Service
1   Friendliness
1   Overall Experience
1   Price

very misleading advertising

By Rodney on 12/15/2018 at 3:12 PM.

I came upon a truck I had been searching for awhile, they had a picture and a price and stock number for it with a good sales price. I then made an appointment to see the truck, when I got there I gave them the stock# and looked at the exact truck pictured in there add, however after getting a quote for the exact truck they advertised with one price it all the sudden was 10,000 dollars more then there advertised price, Upon confronting the sales manager his answer was the fine print on the bottom of the add states that it may not be the vehicle shown, to me this is very deceitful and false advertising and I would be very careful Greely on your honest home town dealer.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service and salesperson

By Jman14 on 11/30/2018 at 9:35 PM. Helped by Eric Ghent.

Whitney was very helpful and nice. I found the truck I wanted and she expedited the process to make everything very smooth. Would recommend in the future.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst service department I’ve ever dealt with

By Gonzo2002 on 11/15/2018 at 3:04 AM. Helped by Service representatives and service techs.

Purchased 2 vehicles in a years time, the last vehicle I purchased I had approximately 6 moths and my transmission went out there service department thought it was ok to install a used transmission without even consulting with me they received around 3200 from my warranty and another 750 from me, got my car to the house and there is a transmission oil leak now I take it back they want more money do I take car back now there is a leak approximately 4 times bigger than the first. I have dealt with many service departments and this is by far the worst there is I don’t know much about law but if I did I would not think twice about a law suit for the port service they provide and still gave the nerve to charge while causing additional problems to a vehicle and still want you to pay for their mistakes.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a Car

By ebrown on 11/14/2018 at 4:35 PM. Helped by Ted Hicks.

Scott and Whitney were both so helpful and informative while we were looking for a new spark to buy. They were very nice and fun to talk to while also being honest about what they can do for us. They also were able to get us the color we wanted quickly! Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Whitney, was very nice

By james&melody78 on 11/10/2018 at 10:01 PM.

Whitney, was very awesome and helpful and a sweetheart and fun thank you girl!!!😊😊😊for our new family truck, it was a very good experience here will tell friends about you's, Sincerely, James &family

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Sells Unsafe vehicles

By carbuyer2006 on 11/10/2018 at 5:45 PM. Helped by used car sales manager.

If they have done you wrong like they have done me contact the better business bureau the more that contact the more light we will shine on them and bring their rating down where it should be. The vehicle I purchased a 2008 chevy impala seemed in good shape. within 2000 miles of having it I brought it to an independent mechanic to have the transmission serviced and other services done. found a bunch of metal in the transmission and before I could get it back to the dealer the torque converter went out in it. this is only the second time I have bought a car from a dealer and it is terrible. they will not work with me in any way nor will they offer me even a discount to try and get it fixed I traded in my Buick that ran fine and never left me stranded anywhere I had hoped I was moving up in the world with a nicer vehicle I was wrong. Along with that problem they parking pawl inside the transmission didn't work properly and rolled out of a parking spot hitting another vehicle which almost caused me to have to pay a 1000 dollars for a claim my only saving grace it was a guys old car and I just paid for the parts. I'm just glad it didn't fail and run over someone's kid. Then I went to the dealer and picked up service center paperwork for the vehicle and found that the technician recommended brakes and wiper blades which I was not informed about it needing. I thought dealers had to inform you of parts that were recommended replacements. especially if the part has to do with safety. When I called them pretty much the only answer I received was that were sorry you bought a used vehicle you get what you get. apparently the service center doesn't know much of what they are doing because I mentioned it should of had a transmission service done and the guy told me yeah it should be done before a 100,000 and I was like as a dealer you shouldn't know that it should be done every 50,000 and with the vehicle being at almost 98,000 you should of done that to be on the safe side but they didn't or else they would of caught the potential failure or just lied to me about it as well. Please use another dealer I would hate for someone to end up with a vehicle that is of no use to them that could roll out of a parking spot and be a safety hazard to others.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Service Experience

By Marilyn on 11/4/2018 at 6:44 PM. Helped by Scott Greer.

Scott , Service Advisor went above and beyond my customer expectations for Service. Highly recommend this dealership for service and honest business. Only complaint don't charge Cadillac prices when Chevrolet, GM and Cadillac are all the same except for the Cadillac emblem . Thank you.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Exceptional

By Herrings on 10/27/2018 at 10:41 PM.

Malik was extremely helpful and very pleasant! Very patient. Exceptional customer experience. Very friendly. Will definitely recommend! This is our second purchase from Ghent Chevrolet!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always going above and beyond expectations.

By Davis on 10/26/2018 at 9:40 PM.

This dealership works hard to give their costumers the best deal and experience. This is my third vehicle purchase with Ghent. Gregorio Marquez goes above and beyond expectations to make the entire experience exceptional.

I would recommend this dealer.