Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Amy on 12/14/2017 at 3:19 AM. Helped by Ken Williams.

Very happy with my purchase! The staff at Gilbert and Baugh Ford were very helpful. They helped us get a great deal on a very nice car. I like recommend them for your next car purchase.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Happy with my deal

By Mark Hatfield on 11/22/2017 at 2:08 PM. Helped by Ken.

I worked the deal out online with the salesman and they stayed true to that deal once I got to the dealership. Also, I feel they gave me a fair price on my trade in.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Second Purchase

By 78nana25 on 11/1/2017 at 8:24 PM. Helped by Kyle Baugh and Jim Wycoff.

We just purchased a new F-150 from Gilbert &Baugh Ford last Saturday. We once again used Kyle Baugh as our salesman and he again was very courteous and knowledgeable. Satisfied buyers!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Rico1010 on 10/2/2017 at 5:02 PM. Helped by Randy Baugh, Kevin Norton, Jim Wyckoff.

Made the purchase of my new F-150 a pleasant experience. Everyone was professional, helpful and knowledgeable. I would recommend Gilbert & Baugh Ford to anyone in the market for a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By JMD88 on 9/27/2017 at 11:51 AM. Helped by Randy Baugh, Kevin Norton.

The guys at Gilbert & Baugh are great. They walked me through all of the paperwork to buy my car and explained anything I was unsure on. I will definitely be a repeat customer!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

LOVE MY FORD TRUCK

By POPS on 9/1/2017 at 7:45 PM. Helped by Randy Baugh, Jeff Amos.

I just bought another Ford truck from Gilbert and Baugh. Jeff Amos and Randy Baugh were helpful in every way possible. They made it easy and I got a great new Ford.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great people helping us with our vehicle purchase!

By 4boys on 6/22/2017 at 7:42 PM. Helped by Drew Dudley, and financial officer.

Our last vehicle purchase was 11 years ago. We're happy with our car, and we're happy with our truck. However, neither one of them could hold (comfortably and legally) our four growing grandsons and us. So, we searched online for months for a couple of specific type vehicles. We went and looked at a couple of them, but were not satisfied. The Lincoln navigator that we now own was on this sight, but there were no inside vehicle pictures. We were afraid that it meant that the inside of the vehicle was in poor shape. But because we had looked at another vehicle in the Albertville area, we came on over to look at it anyway here. We were so pleasantly surprised! It was good looking on the inside and out! Our salesman, Drew Dudley, was very kind and helpful from the moment that we met. There was no rushing us. The cold bottled water was refreshing as we checked out, drove, and talked with him about this navigator. We decided that this was our navigator, and proceeded to purchase it. The financial folks were very helpful as we took care of business. We met Mr. Baugh and found out that we know some folks that he is acquainted with. Small world indeed! Thank all of you. You were super! See you in 3000 miles or so. Kenneth & Jo Ellen Nunnally

I would recommend this dealer.