Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very satisfied customer

By Pcheek on 9/24/2019 at 4:33 AM.

We purchased a used 2017, Jeep Cherokee Latitude, I simply love this vehicle, our sales people Roger, and Angie were very helpful and knowledgeable. By explaining instruments in the vehicle I had no clue about. In a minimum of 2 hours we were driving vehicle home. I highly recommend Glockner, and these two sales people. I am a very satisfied customer!! And when needing a vehicle again, I will be back.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Inconsiderate unprofessional service

By Pa22colt on 8/14/2019 at 11:33 PM. Helped by Names unknown.

I had a service appointment and I left my truck with them for 24 hours for 3 recalls that they told me would take 90 minutes. They let the truck sit for 24 hours and did not address the recalls. They asked me to bring it back a second day. My time and your time is not important to them!!! Their logo is " we make it easy" it needs to be changed to "we take it easy" They might repair your vehicle if they decide to get around to it. . If you get suckered into buying from these guys be prepared to go somewhere else for professional service

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Buying Experience!!!!

By Becky on 4/29/2019 at 6:57 PM.

Was a good experience Zach was not pushy just wanted to see what type of vehicle we were interested in and answered all our questions has followed up with the sale Great Customer Service...don’t find that much anymore would recommend Glockner for anyone to purchase a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and experience

By Kaylac83 on 4/29/2019 at 5:53 PM.

This is the third vehicle I have purchased in my adult life and the first time using Glockner in Ashland, KY. I must say this was the easiest, fast experience I have had. Brent and Zach went above and beyond to make sure we got a great deal and everything went smoothly. I will definitely be recommending Glockner, Zach, and Brent to any family and friends who may be in the market for a new or used vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Glockner of Ashland

By Alinamorris on 4/26/2019 at 5:30 PM.

Friendly and helpful staff. Decent priced cars.the whole buying process went pretty smoothly and didn't take as long as I thought it would. Got to drive away with a beautiful car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

awesome place

By jake30hall on 4/25/2019 at 5:49 PM.

easy going people, nice and very easy to work with!! fast a with und easy very conveniently located!! willing to work u with price and excellent financing options

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Beth96 on 3/27/2019 at 3:42 AM.

We love glockner, they was very helpful and they made sure we got what we was looking for, and such a great price, we had looked at several places and glockner had the cheapest prices around, I love my new SUV! The workers was so nice, just a great place to buy a vehicle, I’m very thankful that’s the place we picked.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful!

By Billy998 on 3/26/2019 at 5:04 PM.

Very nice dealership, I showered up around noon and at the end of the same day I was able to leave with the car that I wanted.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Good experience. No pressure by the salesman.

By Cpthack on 3/26/2019 at 12:04 AM.

One of the best car buying experiences I’ve had. Friendly and helpful staff. My salesman was Sterling Crum who was very helpful in explaining everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, fast service

By Camp,sonja51 on 3/19/2019 at 11:54 PM.

I searched for a few weeks and they had the best prices for what you want. I first said I was interested online and they responded within minutes.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pacifica

By Aphicks on 3/16/2019 at 10:36 PM.

Great experience! Shawn was super patient and showed us all the bells and whistles! This is our second car purchase from there and won’t be our last!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

zach is hot

By zachslover6969xoxo on 3/17/2019 at 2:36 AM.

zach thompson has a very firm handshake and he really turns me on. i love when he talks numbers and slaps the hood of the car. 10/10 would smash again. i hope i have his babies

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Cheryl on 3/17/2019 at 12:13 AM. Helped by Gage.

Great service! They was willing to spend all the time I needed for me to make my decision on my purchase. Very helpful even before I visited there to make my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Super helpful and easy to work with!

By Happycustomer on 3/15/2019 at 9:45 PM.

Angie went above and beyond. We are thrilled with our new vehicle and Angie really made the transaction as easy as possible for us. Would definitely buy from her again!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fairly easy to deal with

By Aaron on 3/14/2019 at 8:56 PM.

Tough negotiators, however the experience after the sale is second to none. They offer great support to their customers after the sale. More than happy with the customer service.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Great deaership

By Bmiller on 3/14/2019 at 1:22 PM.

Shawn was very nice and informative. He answered all questions. Every one we met treated us great. The wait for financing was a little long

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Great Service

By Shad75 on 3/13/2019 at 7:51 PM.

Sales person was very helpful and a great experience!i would recommend friends anf family to look at pyrchasing a vehicke from there and recommend Angie Gue as a sales person.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Respectful not pushy.

By Rssummers on 3/13/2019 at 6:29 PM.

When we stopped to look at the truck we had no intention to purchase. Gage was professional and showed us the truck After some discussion my husband and I decided to buy the truck. It was a quick turn around with the entire purchase. I would recommend for anyone looking for a good buying experience to go to Glockner in Ashland.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Markdelawder on 3/11/2019 at 10:09 PM.

Very friendly staff and Sterling Crum was great. He got us an amazing deal on a great truck we will surely be back when we decide to make another purchase

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great new red Ram

By Red Ram Roger on 3/9/2019 at 2:58 PM.

The salesman (ShawnCallahan) was great to work with. Listened and answered all my questions. Found us the Ram truck just like we wanted. I would recommend Glockner and Shawn to anyone looking to buy a car or truck. Also would like to say that Tony Bramble did a fine job on the financial end. Everyone made us fill welcome. a great place to do busness. Roger & Vicki Hughes

I would recommend this dealer.