Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super friendly and honest

By Kaylah on 10/5/2018 at 3:28 AM.

We have the pleasure of working with Tony Christopher and be was amazing. So nice and honest. Answered all the questions we had. I will definitely take my future business there!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Satisfied!

By Theadesa on 10/5/2018 at 9:30 PM.

Zac was awesome! I prequalfied, told him my budget, my prefered payment and chose 5 cars from their website to look at . The cars were waiting for me when i got there, EXACTLY what i asked for is what i got. Seamless transaction, very professional. If your in the market for a new car and dont want an anxiety attack during the purchase, GLOCKNER IS THE PLACE!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly Recommended

By Jordan Bell on 10/5/2018 at 7:14 PM.

I will start but saying this was my first car purchased at a dealership so I was a little nervous going into it but things turned around quickly. These are great people to deal with, they do an excellent job to create the best deal to put you in the vehicle you choose. Very quick and easy paperwork, they explain everything and answer any questions you have. Zach Dixon done very well in getting me in a 2017 Kia Optima, he worked hard and made my visit a great experience.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Willing to go above and beyond.

By TheNickles on 10/3/2018 at 5:13 PM.

Zach Dixon was an awesome associate and he was willing to stay late along with Robin to make this deal happen. Everyone was very nice and we were greeted no less than 2 times within the first 5 minutes of being on the lot which is very important to me as a potential buyer. Thanks for hooking me up with a great used truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant experience

By White T@K on 10/2/2018 at 11:03 PM.

Our experience at Glockners was very pleasant. Customer service was as good as it could be and everything was taken care of in a timely manor . Tony and Tim were wonderful with the customer service , Both were very helpful and friendly. Luke was great finishing up our deal in finance and Nick was great helping us get a deal that worked for us. We definitely will recommend Glockners superstore for your auto needs. We will definitely be back !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall great experience.

By mc113912 on 9/30/2018 at 11:43 PM.

Before going to this dealership, I had went to another Chevy dealership and had the worst experience ever. Not only was the dealer rude, but so was the management. When I went to Glockners in Portsmouth I had the best experience ever with purchasing my new car. I didn’t explain my previous experience with another dealer until after the sale was made. Zach was so helpful and made sure I drove away with everything I wanted. I will definitely be coming back to this dealership for any other car I decide to purchase in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Truck purchase

By Marc on 9/29/2018 at 3:07 PM.

Danny was very professional & did a great job helping me purchase my new truck. I would have no problem recommending him to my friends & family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had a great experiance

By BradGee on 9/28/2018 at 9:35 PM.

Felt really welcomed people were extremely nice just a great group of people! I will definently tell a lot more people about Glockner of Portsmouth!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Extremely informative and helpful

By Matt45648 on 9/28/2018 at 3:11 PM.

Went in to look... I was up front that I wasnt going to make a purchase that day, however he still assisted me. I will definately be returning!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Searching for a truck

By silveradoguy on 9/27/2018 at 4:30 PM.

We went to Glockner's searching for a truck to tow our camper, Salesman Zach Dixon helped us find the exact one we were looking for and after thinking it over, we decided to purchase our truck. Thank you Zach Dixon, along with Michael Burk, and Luke Daniel for helping us get our truck. Jeff & Brenda Coburn

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By KWymer5.0 on 9/27/2018 at 3:31 PM.

All the guys over at Glockner GM we great salesmen and answered and attempted to fulfill all questions asked. We went in looking at a beautiful GT/CS Mustang very well detailed inside and out. If we were from the area we’d love to stay in contact with their inventory just because of the generosity of the gentlemen we dealt with and would recommend to everyone around their area.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome job

By Faith4576 on 9/26/2018 at 3:56 PM.

Danny was such a helpful person and really knows alot about the whole process and Made my purchase so easy. I would recommend him to anyone wanting to buy a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick, easy, and no issues.

By Eldiablo699 on 9/26/2018 at 3:38 PM.

Just received my 2018 GMC Sierra All-terrain X. It’s beautiful! I live almost 700miles from Glockner Gm Superstore and this transaction couldn’t have been more easy and seamless. My salesman Danny B. was available whenever I needed, even on his days off and extremely helpful from start to finish. Everyone was professional and very knowledgeable. I wouldn’t hesitate to purchase from them in the future (even with the distance). Thank you Glockner GM!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By AnnieM on 9/26/2018 at 12:56 PM.

Zach was great and very helpful! They were great to work with and got me in the vehicle I had been looking for at a payment I wanted!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely helpful and fast service.

By Ed & Dee on 9/23/2018 at 5:59 PM.

We were treated with great respect. I am truly pleased with my truck. Zach made our purchase quick and easy. Everyone either offered us refreshments or asked if we needed anything. Robin had our paper work ready and waiting for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great experience getting my new truck

By pat bays on 9/22/2018 at 7:44 PM.

very easy experience, met the deal that i needed without any problems. would recommend to anyone looking for a new or used car. very helpful!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good experience

By Car woman Susan 60 on 9/20/2018 at 5:47 PM. Helped by Zach.

Zach did a great job he was very kind and helpful and went and got the keys to several cars I was interested in he explained everything to me

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Purchased 2019 GMC Denali HD

By GregW on 9/20/2018 at 1:50 AM. Helped by Zach Dixon.

Zach Dixon and Jarrod Kotkamp were great to work with. We came in at about 5:45, and they never acted like they wanted us to hurry because they closed at 6:00. They let us go for a test ride, appraised our trade in and made the deal with no hassles. Great deal on a really nice truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased used automobile

By Uriah#67 on 8/24/2018 at 5:13 PM. Helped by Pamela Thornton- insurance.

Trever, Robin and Pam were very helpful and friendly during my buying experience. Trever was very nice and stayed in contact with me during my car shopping experience. He had Pam contact me and she found insurance with a different company at a better rate. I have been very satisfied with my buying experience at Glockner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience!

By ArtistKathy53 on 9/8/2018 at 1:32 PM. Helped by Zach Dixon.

I had pondered on a new car for a while, just wanted something newer, and more reliable than the VW I had prior to visiting Glockner's. I have bought from Glockner's before and it wasn't far from home. I happened upon a post on Facebook showing a Cruze for sale which was one of the two cars I really wanted to consider buying. So, I went in early Thursday to check out the 4 door cars. I had in mind a Chevy Cruze. The FB post showed a black Cruze. They had more on their lot than I saw online as I just seen the black one on FB Marketplace. I knew they'd work with me to get me in a vehicle suitable for me. I browsed over a few of the 4 door cars and still wanted to test drive the Cruze. I did, and it drove excellent! It wasn't long after that, I was driving my "Black Beauty" home with me. I didn't trade in my older VW Jetta, so they were kind enough to drive it home for me so I wouldn't have to find a family member to come and help me get the extra car back home. It didn't take long from the time I got there to go through looking at the cars, deciding on one, test driving, and doing the paperwork. The paperwork I was walked through and was given options on the warranty, etc. which was also explained thoroughly to me so I understood easily. The paperwork process was easy as well with Robin. They had it quickly detailed after I signed some papers, so when I finished signing, the car was ready for a picture with me and to drive home! With my new-to-me car, Tim set up the car for it's first oil change in their system, so I will already be scheduled with Glockner's to have it changed when it's due. I couldn't have asked for a better experience than I did with Glockner's. I really love the car I chose and feel it's an excellent fit for me and my children. They also love the car :)

I would recommend this dealer.