Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant experience

By Happy family on 10/19/2018 at 12:54 AM.

Entire process was pleasant and quick. Our salesman, Lonnie Campbell, was very helpful and great to work with. Chris in finance explained everything and was a pleasure to talk to and work with, as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest, comfortable and reliable AMAZING!!

By Clove71115 on 10/13/2018 at 4:00 PM.

Lonnie was absolutely amazing in giving me the deal I was looking for and the best car. Honest, hard working dependable!! No complaints at all!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!

By Regal Man, Kenny32 on 10/9/2018 at 11:49 PM.

This was our first time visiting Glockner Ironton, but I do not see it as our last. Prior to our purchase, we had visited other Buick dealers and for one reason or another left without a purchase. Not because they didn’t have what we wanted, but do to lack of commitment by salesmen or lack of respect to us as customers. Just the opposite at Glockner Ironton. We called ahead to see if the vehicle my wife was interested in purchasing was still available. We talked with DJ Blackburn. He went out to confirm and called us back immediately. We drove up to the lot and DJ came out and was a gentleman from the start. He was the most informative salesman that I have ever dealt with. He went over every detail of the vehicle. We returned three days later to purchase the vehicle. DJ was in contact during that time away. But not once was he disrespectful or pushy. During the purchase DJ and then Joe were so informative on every detail of the transaction. DJ then again went to the vehicle with us , after purchase, and walked us through the OnStar and radio functions. Not leaving anything to question. Best experience I have encountered purchasing a vehicle. Absolute best. I will return. Thanks, Kenny Ruckel

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Nikki on 10/6/2018 at 5:39 PM.

Rob Smith is a great salesman. He helped us choose our vehicle and worked with us on the purchase of it. I would recommend Glockner and Rob Smith to anyone looking to buy a vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very good and friendly

By Antiques on 9/30/2018 at 12:36 AM.

The salesman was very knowledgeable and friendly. Vehicle was clean and ready for sale. The deal was simple with internet pricing. Paperwork was fast and simple with good explanation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was a great experience

By Lucashall1994 on 9/28/2018 at 8:39 PM.

I service was great and they were very helpful with working with me on my options for the loan terms, and the overall experience was great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome place to buy a Silverado or GMC

By Evan8 on 9/28/2018 at 8:47 PM.

Very nice clean dealership. Robbie smith gave me his full attention the whole time and got me a great deal on a 2018 Silverado . Everyone was very polite and helpful I highly recommend glockner in ironton

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Looking and buying vehicle

By Dannyt109 on 9/28/2018 at 3:42 PM.

Went just looking and maybe trying out a Colarado truck. From salesman to staff at this dealership,ended up buying said vehicle. We have bought at this dealership before and have been very satisfied since. Thank You

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Bthack123 on 9/27/2018 at 9:11 PM.

Great sales see Dj. Not pushy gave us plenty of time and options to think over highly satisfied customers. Great selections of new and used.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By pierce8 on 9/27/2018 at 7:55 PM.

We had been truck shopping online for a couple months before finally coming across this amazing deal at Glockners. We live about two hours away but it was definitely worth the drive for amazing customer service and a killer deal. Robbie Smith and the folks down at Glockner are a great group of down to earth guys! I’ve bought several vehicles in the past and none of them went near as smooth as this purchase, we were in and out in less than two hours after test driving the truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great help and great service

By Mwdoug01 on 9/26/2018 at 4:15 PM.

Drew worked with me for about a month, and provided great information to me while trying to pick a vehicle. I told him what I was looking for and anytime he got something in he would send me pictures of the vehicles. He spent the entire day with me the day I bought my Mercedes looking for vehicles. At about 4:30 he sent me pictures of the Mercedes and I loved it. He went picked it up and brought it to me to drive. Service was amazing, really appreciated all the help and patience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our experience with Glockber of Ironton was excellent!

By Brandy97 on 9/25/2018 at 7:10 PM.

Our sales associate was very friendly and did whatever he could to help us find our dream vehicle. We could not be any happier with the service that we received from the staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to shop

By Pat and Dave on 9/15/2018 at 2:51 PM.

Scott Wells went beyond being helpful. He is top-notched. Friendly, funny, thoughtful, caring and honest to deal with. He will go the whole yard to accommodate you. He is a great multi-tasker. Go Scott - he is always on the run.

I would recommend this dealer.

Overall Rating

3.2  

3   Customer Service
3   Friendliness
4   Overall Experience
3   Price
3   Quality of Work

Friendly

By brownbirdus on 8/31/2018 at 1:00 AM.

Mr. Wells was kind, patient, and friendly. He was very personable and honest regarding the conditions of the vehicles which added a level of trust to the transaction.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

A rewarding transaction

By Charlie from Winchester on 8/31/2018 at 9:43 PM.

This was an 'internet' transaction and I actually flew into Ironton to pick up the truck. Lonnie Campbell was outstanding and the whole Glockner crew made the deal a tremendous succes!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience!

By Lori Hamm on 8/29/2018 at 2:33 AM.

DJ was our salesman and he was very patient and helpful with my mom and helped her get acquainted with her new vehicle. Chuck made the negotiation quick and painless! Joe was also very knowledgeable about all the paperwork and was also great to work with! Overall this was a great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Truck purchase

By cdrlarry on 8/24/2018 at 12:03 PM.

Glockner staff, Scott Wells, Jeff Doak, and Chris Skiles, are superior in their service to you. The level of experience, knowledge and friendliness is unsurpassed. They meet you promptly with a greeting, provide immediate assistance and follow through the entire purchase process. This was my 5th vehicle purchase from this location, and every one has been super. Service after purchases has always been superior too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By 6868 on 8/24/2018 at 4:39 AM.

Extremely professional and nice. Very informative of car and not pushy at all. Helped me get me the best loan with not the best of credit. Simplified the warranty and not pushy at all to buy one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service as always!

By Tate Skinner on 8/24/2018 at 1:33 AM.

I’ve bought many vehicles from the Glockner Family of Dealerships over the years and have never had a bad experience. This was no exception. DJ Blackburn is a credit to Glockner of Ironton. He was very easy to communicate with and was helpful every step of the way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job

By Larry71 on 8/13/2018 at 3:55 PM.

I purchased a truck from Glockner of Ironton, Scott Wells did a great job with no pressure, no high pitched sales talk just good information. Thanks Scott

I would recommend this dealer.