Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
5  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Me Michael Core Directed me to Mr. Otis Preston sales per

By Wanted doit on 9/22/2018 at 12:55 AM.

My experience i was great the sales people were very professional Mr. Otis Preston was my sale person Mr Michel core told me my Experience would be short and sweet and it was and I thank God for putting these guy in my path these young men made my car buying experience a good one the I Financemanager was very pleasant

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

More than Satisfied...

By ArtyDaD on 9/6/2018 at 1:15 AM.

Couldn't of asked for a better experience, then dealing with Mr. Walter Moore. He always gave me a straight answer to anything I had concerns with. From dealing with me for over 3 weeks, he never gave up on me, and always seemed to be concerned with helping me purchasing that new truck. Well, I got that new truck on Sep 4, 2018, all because of his dedication to truly making the customer his priority. Thanks Walter, and Mr. Michael Lee for making this purchase a great buying experience. James

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Suburban Rocks!

By Suburb on 8/23/2018 at 9:14 PM.

Walter Moore at Glynn Smith was excellent. Recommend this dealership for any new car needs. Convenient, good price and fair. Beautiful vehicle as well. Highly recommend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Truckguy on 7/3/2018 at 1:00 AM.

My experience at glynn smith was excellent. Walter answered every question that we had honestly and was willing to work with us. I did not feel rushed or pressured to buy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My new SS

By ShaneSS on 6/26/2018 at 4:32 PM.

I recently purchased a pre-owned Chevy SS from Walter Moore. He was amazing. He answered every question I had on several different cars. He was patient and not overbearing or pushy. I also worked with Mike Core on the financing side, and he did me right. This was one of the most pleasant car buying experiences I have ever had. I feel like I gained two new friends. I will definitely refer people to Walter, Mike, and Glynn Smith Chevrolet Buick GMC.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most excellent experience!

By Pearl on 6/23/2018 at 4:46 PM.

Glynn, Walter and Chris made my purchase a delightful experience. I highly recommend this dealership to any of you who are looking to buy a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great day.

By Romonf75 on 6/16/2018 at 1:44 AM.

The Guys make you feel at home. They know you by name and don’t pressure you into making irrational decisions. Today was a good day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recommended

By Ltzz71 on 6/7/2018 at 5:49 PM.

Great experience, every one was so nice! No sales pressure. I would highly recommend Glynn Smith Cheverolet for your sales and service needs. Walter Moore could not have been any easier to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By AlexisT19 on 6/2/2018 at 7:44 PM.

Mike and Kenny were awesome to deal with! Quick deal. Great customer service. No hassle. I highly recommend! I will be back again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super friendly salesman and I didn't feel pressured.

By Jeffs8219 on 5/25/2018 at 7:46 PM. Helped by Andy.

All the sales team employees was very professional and so helpful. We was never pressured and was able to decide what we wanted to do with no hassle. The price was on the car and there was haggling with the price. We got a low interest rate with the payment we was looking for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Completely satisfied!!

By Treyfet on 5/19/2018 at 1:41 AM. Helped by Moose.

Great folks. Very helpful! The guys are upfront and walked me right to the truck I wanted. I would recommend these guys to everyone. Thank you!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price

Not good

By reddog1 on 5/15/2018 at 6:27 PM. Helped by Moose.

If you are in the market for a new or used automobile, please do not go to Glynn Smith Chevrolet Buick GMC . It is not the same dealership that it was 5 years ago. There are a few sales managers like Brian Bonner out there that could careless if you buy from them or not. If you do make sure you get everything written down if you don't they will not stand by what they say.We did deal with Kenny Senn It was his sales manager Brian Bonner that was a real a--hole. We did purchase the vehicle after talking with Moose, the general manager. But after a week we still only have one key among other things.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Team effort at Opelika AWESOME. THANKS CHRIS, BRIAN& STAN

By Gooden on 4/15/2018 at 2:26 PM. Helped by Brian, Chris, & Stan.

I went into the dealership in need of a dependable vehicle with a trade in (from another place who wouldn't take their own car back) and discovered that trade in was significantly worth less than I owed for pay off. IN AMAZEMENT GLYNN SMITH'S TEAM (BRIAN, CHRIS,&STAN) GOT ME IN A BRAND NEW VEHICLE!!!! THANKS TO GOD FOR THIS PLACE OF BUSINESS WHO REALLY CARE ABOUT PEOPLE...ONCE AGAIN THANKS TEAM OF ANGLES

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, comprehensive response to my requirements

By Doug and Alisha on 4/3/2018 at 4:25 PM. Helped by Andy Taylor.

Glynn Smith GMC dealership was very organized and my sales representative: Andy Taylor was very available and quick to respond to my questions and requests for special circumstances. I was an out of state buyer that found this dealer through the WEB and I was not disappointed with the service or customer care. The management also backed up the sales reps agreements to me. I am very happy to recommend Glynn Smith to anyone looking for vehicle, Their level of service detail was very comforting, I am now enjoying my NEW GMC Sierra 1500 Crew Cab SLT Premium with the 6.2L and 8 speed transmission, P.S. - My zero to 60 test was 5.8 seconds, not just a Truck, it’s also a road beast Thanks, Doug from Connecticut

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

100% Excellence

By Auprofs on 3/25/2018 at 4:58 PM.

Fast service done by expert technicians. And dealing with the service people is always a good experience! We made it at 531 PM to drop the vehicle off for service and Jane stayed to make sure our keys were in the office instead of the dropbox. A little thing but a great indicator of the service you receive here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Happy With Glynn Smith Chevrolet on 2/19/2018 at 3:32 PM.

They are always very helpful and professional. They are very personable and always know us when we call. Never any issues with having to return for incomplete or incorrect service. We recommend them to everyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer friendly

By Jydy on 2/17/2018 at 1:48 PM.

Everyone there is very courtesy and helpful very clean and fast on walk in service Highly recommended to others I know I trust them and tells others

I would recommend this dealer.

Overall Rating

1.7  

1   Friendliness
1   Overall Experience
3   Price

Not friendly

By Car guy on 1/24/2018 at 3:41 AM.

I visited Glynn Smith Chevrolet today to look at a used Camaro Z/28. I had been in contact with the salesman, Otis via email for a couple of days. I had a few questions about the car and they were quickly answered. The last email I received asked me if I’d be willing to come view the car in person and take it for a spin. I responded that I would be able to visit this afternoon. So I drove from Birmingham to look at this car. When I got to the dealership they said Otis was with a customer and another gentleman showed me the car. When I asked about driving the car, he said there are no test drives for this car. I showed him the email and he brought out his manager, Brian. Brian said for this type of car we need to know you’re serious about it and agree on numbers beforehand. They also would check my credit to make sure I could afford the car to begin with. I asked him why this wasn’t included in the emails, he said those emails are template based. It was at this point his demeanor became more frustrated that this conversation had yet to end. I wasn’t about to have my credit dinged for a car I wasn’t sure I would like. Primarily because the car had just over 4,000 miles but it already had three owners. So that was a red flag. His response was it has low miles and warranty. Then it began to sprinkle and he said this car isn’t safe in the rain with these tires. This was the first thing we agreed on our entire conversation, and then I decided to take my business elsewhere. I’m not upset that they restrict test drives on high performance vehicles. I get it. But what I don’t understand is why this wasn’t communicated in the multiple emails prior to my visit? And why did I leave this dealership feeling ashamed for having the audacity to want a test drive that I scheduled ahead of time?

I would not recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

2018 GMC Sierra Purchase

By Anonymous on 1/22/2018 at 4:46 PM.

Overall very good experience. No high-pressure sales pitches while deciding which vehicle to purchase. Had called ahead and credit check had already been completed and all we had to do was work out the trade details.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Fixed problem

By Elk Hunter on 1/17/2018 at 12:15 AM.

Took care of my problem in a timely manner. Listened to my issue, fixed it and explained what they did to correct the problem. will be back for service in the future.

I would recommend this dealer.