Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience! Great team at Grainger Nissan!!

By Sarah M. on 10/15/2019 at 2:02 PM. Helped by Mike Dionne and Grant Deloach.

The customer service from Mike Dionne and his team was wonderful! Very enjoyable experience with knowledgeable people. They gave me a very fair trade in value on my trade in as well. I love my new car!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Good.

By Cheeni on 10/9/2019 at 9:29 PM. Helped by Nissan Service.

Service was good. Everybody esp. Megan treated me as a professional person. I was getting new Yokohama tires for my car. I was provided with a loaner car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The service we received during the process was exemplary....

By Justin G. on 10/9/2019 at 5:51 PM. Helped by Chandler, Andrew, and Mike Fitz.

The service we received during the process was exemplary. All personnel were very knowledgeable and completely transparent in all aspects. We would highly recommend that anyone looking for a new Nissan vehicle in the Savannah area and beyond visit Grainger Nissan.

I would recommend this dealer.

Overall Rating

4.7  

5   Customer Service
5   Friendliness
4   Overall Experience

Staff is the best

By Chris Adams on 10/3/2019 at 8:16 PM. Helped by Harold Jank, John Reddy, and Megan Kelly.

I have been going to this dealership for service about 3 years. They have shown that they are consistently striving to improve. While I could not give them 5 stars yet because the appointment process is still not perfect, I was able to give them 4 stars this time. John Reddy, Harold Jank and Megan Kelly went the extra mile to make sure we got our car back sooner than I expected. They really do seem care about their customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By J-Stirling on 9/30/2019 at 1:45 PM. Helped by Gregory Zupfer.

Grainger Nissan was amazing to work with. I went to multiple Nissan dealerships in Florida and could not find what I was looking for. We found the car that I had been looking for at Grainger Nissan and they were very accommodating. They even delivered my car to me in Florida at my office so that I would not have to take time off of work! I will be recommending them to all of my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome beginning to end

By biggeorgia18 on 9/28/2019 at 1:05 PM. Helped by Harold.

They treat each individual as they do the vehicle a part of a family that really cares thank you Nissan until I see you again be blessed

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Uneventful...best thing to happen!

By Julie on 9/27/2019 at 8:06 PM. Helped by I don't recall.

It is so nice to come in, get what needs to get with no drama! No a days there always seems to be so much customer service with no capable individuals. Your dealership wasn't like that. Plus people were always saying hello, everything good. They all seem to care.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great experience

By Kathi on 9/20/2019 at 1:37 AM. Helped by Marco T..

I really appreciated my salesman Marco T.. He was very courteous and knowledgeable about the vehicle I purchased. He was quite patient with all my questions and even synced my phone to my new car. That was great because I didn’t know how and it saved me a lot of time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

maintenance

By hambone1 on 9/17/2019 at 1:14 PM. Helped by Cannot remember the girl who checked me in but she was pleasant and thorough when doing the multi-point inspection..

Great service as usual. My visit is always nice and my car is always finished in a timely manner. I would definitely recommend Grainger Nissan. I am always greeted by Kim Faxon, who is always nice and pleasant and is a true asset to the company.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good customer service.

By maintain on 9/13/2019 at 12:12 AM. Helped by Shannon.

Exceptionally good customer service from Shannon. Very thorough, informative and most accommodating. She has been the best customer service rep I have had since having purchased my vehicle in 2017.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Professional

By Dee on 9/8/2019 at 7:02 PM. Helped by Eli.

Eli was professional and kept me informed while my car was being repaired. I bought the car at Grainger and will keep it serviced there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great as always

By waco on 9/8/2019 at 5:28 PM. Helped by Megan Kelley.

All employees always try to accommodate and please the customer. Service is always on time as scheduled. Everyone extremely nice. Exceptional great service and trust worthy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service. Professional staff

By Andy on 9/5/2019 at 12:22 AM. Helped by Matt and Craig.

Excellent service in every way. Matt and Craig were real pros. I would definitely recommend this dealer ship and plan to use you all myself.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent and courteous service

By Slim3438 on 8/30/2019 at 6:58 PM. Helped by Service representatives.

Overall satisfaction caring attention to detail superior service on time estimate. I was able to feel at ease about dropping off my vehicles and knowing that y’all would work on them with professional service and care

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Service

By Happy customer27 on 8/29/2019 at 8:56 PM. Helped by Wilson??, I don’t recall.

I scheduled an appointment on line which was quick and easy. I was greeted promptly for the appointment and my information was gathered. I was show to the waiting area which included WiFi and snacks. I was told that it would take approx 1 1/2 to have the work done. I was out in less than the quoted time. Everyone was courteous and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By nissanguy on 8/26/2019 at 4:53 PM. Helped by (Eli).

Car was taken at the exact time it was scheduled for. Waiting area is excellent. My team (Green) was great. Very good communication. Will be back.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Upgrade to Titan XD

By br710 on 8/20/2019 at 5:21 PM. Helped by Juan and Matt were great to work with.

Traded in 2017 Titan for 2019 Titan XD. The numbers were great ! Enjoyed the gas 4x4 2017 but looking forward towing the toys with the diesel 4x4 2019!

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Good service on every visit.

By Bustech1 on 8/18/2019 at 5:12 PM. Helped by Shannon.

Have always gotten good service & curtious. service assistants are knowledgeable and curtious. And do not try to pressure you into buying unnecessary service. Will advise you of needed service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service

By R2tmax on 8/14/2019 at 5:26 PM. Helped by Don’t remember the young mans name.

In an out in a timely manner. Service was great. Employees were pleasant as well. Located easily off the highway. Had snack, hot dogs, fruit and other goodies while waiting.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

quick service and response to my service needs

By semaj31323 on 8/12/2019 at 2:12 AM. Helped by i dont remember the name of the technician or service professionals but they were all great.

I was received by the service professions for my drop in bed install immediately and they took care of my concerns and had me out in a loaner extremely fast. The job was professionally complete faster that expected and had my vehicle available when I returned. In and out....no hassle

I would recommend this dealer.