Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.6  
Friendliness
4.5  
Overall Experience
4.4  
Price
4.3  
Quality of Work
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By taylorgang5647 on 11/22/2017 at 5:16 PM. Helped by Michael, alexander.

Great cars and great service. Employees took time to figure out exactly what I needed and did everything they could to make it happen. I will keep coming back to Grand West Hyundai

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

APPPPPROVE

By heather.cutshall on 11/21/2017 at 5:26 PM. Helped by Mike and Isaac.

Isaac was a wonderful salesperson and Mike gave a wonderful presentation! I will recommend all of my friends and family to come join our new one... Our Hyundai family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly satisfied

By brittanybeard91 on 11/18/2017 at 5:18 PM. Helped by Chris.

He was very polite and friendly and he answered all of our questions. He worked hard to meet our needs. We will be back again.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Tucson

By bldiederich on 9/24/2017 at 4:22 PM. Helped by Don't remember.

Satisfied - I wish buying a car did not have to take so many hours. With the technology that is available I wish the process was faster.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep Patriot

By SarahBrenna0125 on 9/14/2017 at 1:42 PM. Helped by Daniel, Taylor and Darwin.

I loved everyone I encountered during my purchase. Daniel, Taylor and Darwin were all very welcoming and clearly tried their hardest to get me the best deal! This is my 4th car purchase and It's by far the best experience I've ever had! Will absolutely recommend and will definitely do business there in the future! I love my Jeep Patriot

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Left with a Smile

By Purdy29 on 5/8/2017 at 11:13 PM. Helped by Travis, Brad, and Adam.

Everyone was kind and courteous and made the whole process understandable and pleasant, out of all the cars I have bought over the years, this experience was the fastest and most enjoyable so far

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fun Friendly and Fast

By Michael Warren on 4/20/2017 at 5:05 PM. Helped by Trey.

Trey our sales rep was very helpful, ran and I mean actually ran to get keys for the vehicle we were interested in! The whole process was quick and we laughed and had fun the whole way through. I would absolutely recommend Grand West Hyundai to all of my friends and family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Relief

By logsalot1087 on 1/26/2017 at 5:25 PM. Helped by Jesse Kirstater,Justin Woodward.

My husband and I were in a bind with our previous vehicle payment and Grand west Hyundai was able to help us out and get us into a more affordable car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great place.

By rsbroomfield on 1/26/2017 at 5:16 PM. Helped by Chris Velasquez.

Really was impressed with the dealership. The team was happy and helpful. I am very happy with my experience there and will be back in the future for the truck I want.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Alexander

By dlbears on 1/18/2017 at 5:22 PM. Helped by Alexlander.

Alexander was a very good with us and we were pleased with him. Like I said this was the second car we bought from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Purchase

By kylelamphere1951111 on 12/25/2016 at 5:19 PM. Helped by Levi Teansky.

Was pleasantly surprised with this purchase. Sales People were knowledgeable and not pushy at all. Was a relaxed experience with no pressure whatsoever. Will recommend anyone to this dealership that is looking to purchase a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Hyundai Dealership

By mlew57 on 11/26/2016 at 5:21 PM. Helped by Chris Velasquez and Andrew (finance manager).

We have purchased three different vehicles from our local Hyundai dealership. Great folks! Very professional, courteous and friendly. The product is great, we have always had excellent service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and helpful

By Granny on 11/22/2016 at 4:25 PM. Helped by Randy from Oklahoma..

We bought a "Honda" from "Grand West Hyundai" during a summer sale, so we didn't deal with a local salesperson. We worked with Randy from Oklahoma. He was wonderful and fun to work with. We didn't find out that we had a problem with the lights until later. They told us to bring it back in and they would fix it. Talk about friendly, helpful service people. They will pick up your car from work if needed and really work hard to get you in and out around your schedule. Even though we didn't work with a "local" salesperson, I have observed how the react with customers while waiting for my car and would not hesitate to recommend this car dealership to anyone looking for a fair deal on a new or used vehicle. Not the usual "pushy" salespeople, but I never pulled in to the lot without having someone meet me with a friendly smile before I COULD MAKE IT TO THE BUILDING.

I would recommend this dealer.

Overall Rating

2.4  

3   Customer Service
2   Friendliness
1   Overall Experience
3   Price
3   Quality of Work

Grand West Hyundai shenanigans

By butcherlandandcattle on 11/11/2016 at 5:29 PM. Helped by Barry.

If you're in the market for a new or used vehicle, I encourage you to shop around. When presented with the payment options be sure to calculate total price paid including down payment. Know the rate and term before agreeing to buy. Do the math! If it looks fishy it probably is and you should purchase elsewhere. Regardless of where you are. Happy hunting :)

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

2016 Santa Fe

By dkelln0 on 11/5/2016 at 4:56 PM. Helped by Justin.

So far we are pleased with our vehicle. We have only had it about 4 weeks though. The true test is how we like it 10 years from now.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent as always.

By mendi on 10/29/2016 at 4:22 PM. Helped by Justin, Rylie, Jesse.

Everyone was very friendly and went out of their way to find me the best vehiicle for my needs. I would highly recommended this dealership.to anyone looking for a vwhicle.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
2   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Purchased a used vehicle - poor follow through

By dissatisfied on 10/10/2016 at 3:51 PM. Helped by Salesperson.

Several days to get the paperwork completed - Did not follow through on promises/deal initially discussed and no return of phone calls/messages despite several attempts. We were sent home with the vehicle and we had to come back several times to get them to complete the paperwork.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Phenomenal Car & Sales Experience

By gbschreiner on 10/7/2016 at 4:25 PM. Helped by Michael, Salesman.

Everything at the dealership exceeded our expectations, from the selection, showroom, sales & finance staff knowledge of products/financing---especially Michael, our salesman! The rest of the staff was very friendly as well----without being pushy. They were very accommodating and professional! It was obvious that our satisfaction was their #1 goal. We have had our Tucson for a month now and LOVE it! No regrets whatsoever, especially with the dealership! We will buy our future vehicles from them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and helpful staff

By melissa_anne_j on 9/7/2016 at 4:17 PM. Helped by Chris Velasquez.

I really appreciate the helpful staff at the actual dealership in Grand Junction that we went to to buy a car and will go to the Hyundai dealership from now on.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great experience

By gnbron2 on 7/21/2016 at 4:26 PM. Helped by Mike.

We enjoyed working with Mike and the rest of the staff with their courteous service, smiles and good humor. The whole dealership made us feel comfortable and worked with our needs and satisfaction of buying our Tuscon.

I would recommend this dealer.