Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best!

By 365below on 1/12/2018 at 5:33 PM. Helped by Scott Renfro, Dave Renfro, Jeremy Colgan.

We went in looking for a truck. The staff did everything they could to get us what we wanted and did! We purchased a new truck and love it. The whole experience from sales, manager, and financing was smooth as can be. We do a lot of business with Graue and will continue to do so.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a truck!

By Amy Jo on 12/30/2017 at 1:47 AM. Helped by Todd.

The second we walked in to the second we walked out it we were well taken care of. They took the time to answer all of questions we had and showed us all the features of the truck. We had picked one out from inventory and contacted them in advance. They had everything worked out for us when we arrived. It was the best auto buying experience we have ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top notch people, great deal, 100%

By Scott Nichols on 12/28/2017 at 1:36 AM. Helped by Mitch, Mr. Graue.

Mitch was great from the first time we spoke on the phone about the 2012 GMC Acadia SLT2. He was accommodating with my limited time-frame during an extremely busy time. The owner even came to help make things run quickly and smoothly, personally taking care of some of the minutia involved in the sale. Besides that, they were very no nonsense to deal with when it came to negotiating price and I feel like I got more than a fair deal. I couldn't be happier with my overall experience at Graue and you can bet I will be a repeat customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent place to have your car repaired

By Khoward on 12/6/2017 at 12:48 PM. Helped by Nick Bossingham, Dave Renfro.

They fixed my car quickly and made me feel confident. Very pleasurable experience in an not ideal situation. I am back on the road. Thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks for helpig us.

By Dejah on 12/6/2017 at 12:25 AM. Helped by Tub.

We were treated great they offered snacks. They also let us use a rental while they fixed our van. They were great people. Thanks for the great service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you for your help!

By Alexis33 on 12/5/2017 at 11:05 PM. Helped by Tub.

Very nice people! We were offered water and snacks, we used the restrooms. We were treated greatly with care, they gave us a rental and fixed our van. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Trisha1976 on 11/20/2017 at 2:59 PM. Helped by Terry Allen.

Terry, at Graue, was very helpful in locating a truck for us. Our son knew exactly what he wanted and Terry delivered!!! Would return again when ready to purchase!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales Experience

By Gary on 10/27/2017 at 6:59 PM. Helped by Chad Branson.

We recently purchased a 2014 Impala from Chad Branson. He was very knowledgeable and pleasant to deal with. I will recommend him to my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worth the drive

By benny on 10/15/2017 at 3:38 AM. Helped by Mitch and John.

Working with Mitch Brewer was a pleasure. He is both personable and professional. We were able to negotiate a fair purchase price over the phone and after driving 7 hours to pick up our 2007 Mazda Miata we were more than pleased. Thanks Mitch!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experiance, Thanks Terry.

By ramrod on 9/19/2017 at 12:15 AM. Helped by Terry Allen & Dave.

We were looking for an SUV for my wife, And we were so happy with my truck, I had Terry Allen as our salesperson then, we had a great experience in both cases so I never even thought of going anywhere else, He is very knowledgeable in car sales, and he really works hard for you, he said he would do the best he could, and he did, we got her a 2014 Chevy Traverse LT and we Love it, We will be returning there for our regular service and such, the dealership is awesome, very clean and friendly associates, you guys ROCK, thank you Terry & Dave, Jack & Margaret W.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had wonderful experience

By Bobbijo on 9/15/2017 at 7:09 PM. Helped by Mitch brewer.

I had a wonderful experience working with Mitch brewer he was very professional and has a great sense of what he is doing. I will definitely b back in the near future

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new vehicle

By Ashley Ulery on 7/20/2017 at 8:42 PM. Helped by Chad Branson.

When I went to Graue Inc. I started to look around at vehicles. Chad went out and asked ME what I was looking for not the usual "have you seen our...." (usually expensive vehicles that you wish you could afford). I told him my price, where I'd want my payments to be and told him I was in interested in the Equinox. He took me straight over to them and showed me the ones that were in my price range. With in little time he grabbed some keys and I drove an Equinox around. Graue took care of me with getting approved and in a couple hours I was driving home in an Equinox. Chad also made sure that my On star was activated in my vehicle being that's an important thing to have in your car. If I have ever had questions I would call Graue and Chad would be ready to have an answer. Graue Inc. Is the place to go when buying your vehicle! Their mission is to make sure your satisfied! Thanks again Graue Inc. And Chad Branson!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Thank you Terry Allen

By kimwestervelt8 on 7/14/2017 at 2:44 PM. Helped by Terry Allen.

We would like to thank Terry Allen for making our search for a "new to us" Suburban an easy, fun process! (Not normally what one thinks when considering the process of buying a new car!!) We have been working with Terry for years and once again he did not disappoint. He worked with us and searched until he found the perfect vehicle. We would highly recommend Terry to anyone out there looking to buy. Thank you Terry Allen and Graue for all of your help! We will be back for sure!!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Great experience.....again.

By Hauler0891 on 7/1/2017 at 1:52 AM. Helped by Terry Allen.

This past week marks the 2nd time I've bought a vehicle from Terry Allen. Although Terry now works at Graue Buick Chevrolet, nothing has changed in the level of service he provided. I still got a no-nonsense, straightforward transaction that is made as simple as possible. Terry makes purchasing a vehicle super easy; he works hard to earn your business and your trust. I whole-heartedly recommend Terry Allen and the Graue team. Thanks again for a wonderful experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you very much

By RayRod on 5/9/2017 at 9:05 AM. Helped by Scott Renfro.

Thank you to Scott Renfro for your assistance and excellent work. I am very Happy with the service I received and will keep coming back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chad Branson made buying a new truck very easy

By Zamman on 5/9/2017 at 4:12 AM. Helped by Chad Branson.

After researching trucks for about a month I found 2013 Silverado at your Dealership talked with chad on the phone and made arrangements to come and see it I live 108 miles away Did not plan on buying it that day but chad was very helpful with all questions and even help me with financing so I bought it that day. thanks chad awesome truck

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Easy-Convenient Car trade

By Bobbie Horn on 5/8/2017 at 7:55 PM. Helped by Terry Allen.

Although Terry Allen is new to Graue Inc., My family has worked with Terry for 25 years. I like to take as little time as possible to negotiate and buy a new or used car. Terry Allen was certainly a pleasure to work with again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another easy trade!

By tibbsjanda on 4/17/2017 at 12:16 AM. Helped by Scott Renfro, Jeremy Colgan.

After some research at home and getting Scott Renfro's knowledgeable overview on a couple of specific vehicles, we test drove the vehicles and made a choice. Scott and Jeremy Colgan did the rest! It was that easy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall Great Experience

By M&M on 3/31/2017 at 7:29 PM. Helped by Todd, Chris, John, Jeremy, Terry, Dave, Nate and Tub.

This is our 7th vehicle bought through Todd Cicci and Graue. We always have great and friendly service. All departments do an outstanding job. We highly recommend Todd Cicci and Graue for your automotive buying needs. 👍

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Positive Review

By Brittney Dellow Cosby on 3/12/2017 at 4:06 AM. Helped by Max Pozsgai.

Thanks to the sales team at Graue for helping us get our sweet new ride! Max Pozsgai created a nice low pressure friendly environment to help us narrow down our choice. Jeremy Colgan made financing a breeze, and the big boss man himself even came out to evaluate and give us a generous amount for our trade. The entire staff was diligent in making sure we could seal the deal the same day and even stayed after hours to make it happen. Thanks again to everyone at Graue!

I would recommend this dealer.