Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By evanschuck0 on 7/15/2019 at 2:18 PM.

The best car purchasing experience yet. Friendly, relaxed atmosphere, fair, and honest. Great selection of vehicles to choose from. We drove 2 hours to get there, and it was worth the trip. Highly recommend.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Wasn’t going to buy a truck that day...

By Jarabak89 on 7/12/2019 at 12:42 AM.

Pretty much as the title says, I was just looking or so I told myself. They made everything easy as possible and worked with me to get the deal I wanted. Mark was great to work with. Definitely a bonus that they fed me twice in the process. Would recommend to friends and family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Chevy Cruze

By Kristine on 7/11/2019 at 9:40 PM.

I went to Wine Automotive to find a reliable car to buy for my daughter but I didn’t want to spend a lot of money. The salesman, Mark, had the perfect car for us, a 2014 Chevy Cruze at a very reasonable price. Wine Automotive is a friendly place with helpful people. I was recommended this place by a friend and happy I went there! We are very satisfied with our purchase!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2008 mustang gt

By 19dtroyer on 6/20/2019 at 5:37 PM.

I had an amazing experience here thanks to Mark! He helped me get my dream car for a very affordable price! I am very pleased with my purchase !

I would recommend this dealer.

Overall Rating

3.6  

3   Customer Service
3   Friendliness
2   Overall Experience
5   Price
5   Quality of Work

worst car buying experience

By Angeli on 5/21/2019 at 11:16 AM.

I was looking for a specific type of vehicle so when I found it locally I was excited to purchase it. The sales person I worked with was rude and missed two appointments we made. When I did go to purchase it, he said he would order a license plate bracket and forgot to. The financing rep also forgot to pay off my trade in car, resulting in accrued interest that I was promised the dealership would cover, but after many emails I still have not received the refund for the extra interest that was caused by their mistake. I would not recommend using this dealership unless you just want a cheap car and bad service.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Pretty pleasant experience

By Enronshu12 on 5/16/2019 at 11:58 PM.

I always hate buying vehicles. I find it stressful. However Mark was nice to deal with and I would buy there again. Thank you again

I would recommend this dealer.

Overall Rating

2.2  

1   Customer Service
5   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Horrible

By jordan613 on 5/13/2019 at 6:35 PM.

Everything was going fine until I asked to drop the price a bit then all communications stopped. No clue how or who is rating this business. It is amazingly false.

I would not recommend this dealer.

Overall Rating

3.3  

3   Customer Service
4   Friendliness
3   Overall Experience
3   Price

Corvette disaster

By Corvette statue on 5/12/2019 at 3:44 PM.

Purchased a 95 Corvette in March 2019. I should have taken it somewhere to get inspected. Within 1 week, replaced all 4 dry rotted tires, front brakes completely shot, front left bearing needs replaced, car overheats, hoses are cracking and splitting leaving me stranded. I have been stranded twice so far. Car is sitting in the driveway unable to be driven more than 2 miles to the store due to loud knocking in the left front bearing. There goes my corvette dream. A lot of wear and tear, unfortunately I get all the tear.

I would not recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

upsetting experience

By unhappy customer on 5/7/2019 at 4:37 PM.

I went online looking for a reasonable car and ran across Wine Automotive. I was put in contact with Mark Hartley. I gave all the info that was asked of me for a 2009 Nissan Maxima. I traveled an 1 hour and 40 minutes on May 4th to finalize everything an give my down payment only to get down there and the car wasn't there. I had just spoke with Mr. Hartley the evening before and confirmed I was coming and he assured me everything was ready to go. After leaving with NO vehicle that day he assured me he was going to make everything right even if he had to reimburse me out of pocket for traveling because the 2009 Nissan Maxima had been loan out, He assured me he would have the car back on Monday. On Monday he said he was going to pick up the vehicle from Jarrett Va and he would call me when he was in route. He even wanted to stop on his way back with the car so I could see the it. I still tried to work with him because it seemed like he was trying to make it right but after a few hours he stop responding to my calls and text messages. I sent him a final text assuring him I was no longer going to keep trying to contact him. I think this is very unprofessional and even when he was telling me he couldn't find the car on the lot he never looked me in the eye to apologize. I think people should keep in mind that you represent the company you work for. I wouldn't recommend the service of this dealership because of my experience. I was very disappointed and felt like my time was wasted.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very friendly

By Elliemay on 5/4/2019 at 11:29 PM.

They were very friendly, fast, had the car ready for us when we got there. Answered all of our questions. Gave us there numbers if we had any more questions or problems. Went the extra mile to work with us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Family friendly and cares about people

By Forsters on 5/4/2019 at 10:30 PM.

Went to the dealership on a whim and didn’t expect to get the car we wanted, but when we walked in the staff was very friendly and immediately looked up what we wanted and didn’t try and steer us in any direction that we didn’t want to go. Let us test drive the SUV before making a final decision. Detailed the vehicle for us and even topped it off. They were very willing to show us other vehicles as well. Definitely recommend this dealership. They are all happy and treat you like family.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Awesome Experience

By Marissa.carroll on 4/28/2019 at 2:06 PM.

As a first time buyer they helped me through the process and made it easy and comfortable! Mark was awesome and worked with all of my needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!!

By Leo1 on 4/19/2019 at 7:01 PM.

I had a great buying experience at Wine Automotive. Mark and the staff was very helpful. I would diffently recommend if your looking for a great car go to Wine Automotive.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

A deal ending in disaster

By ZantiGM on 4/17/2019 at 8:09 PM.

Everyone was nice during the sale but acted like I was a stranger afterward. I had multiple issues that to Mr. Wine's credit were taken care of but after 2 months the transmission went up a major cost for a Lexus and we had to rescind the deal and I was refunded my money but left without a car. Mr. Wine seems honest enough but I still ended up without transportation. Yes, I finally agreed to a refund but I think more could have been done to put me in a decent car. I should have never agreed to the refund but I did and I have to accept that but the whole thing left me very disappointed and without transportation.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service

By TiredOfJunk on 4/14/2019 at 1:23 AM.

Went to this dealership on the recommendation of a friend. Mike went above and beyond to make sure I was taken care of, and my daughter got a decent car I could afford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Round 2

By Santa Scales on 4/4/2019 at 12:16 AM.

We brought a car 5 months ago for our son. Unfortunately, we are back again because the 1st car was totaled. So round 2, the best service ever Mike and the team here are very professional, and loyal to their customers!! If you ever need a car please stop by and ask for Mike!!! Love this place and the people here!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Definitely recommend

By Wells Fam on 4/2/2019 at 10:16 PM.

Andrew was a pleasure to work with, start to finish. He listened to our needs and he spent the extra time we needed to get answers to our questions. We were treated with respect by everyone at the dealership and would definitely recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sercvice

By Mrsjhatt52 on 3/28/2019 at 7:53 PM.

Mike Stickle was very clear and direct on what he was selling me, very patient and caring and kept me in my price range that I requested he listened.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A walk in the park:)

By AMorst1 on 3/18/2019 at 11:32 PM.

I had and exceptionally great experience doing business with Wine Automotive..my sales rep was awesome(Shawn Woodland)..he's really personable and makes you feel really comfortable and made me feel like I was making the right decision on the vehicle I chose. In fact each and every associate I met made me feel like family:) ill definitely tell all my friends and family about wine Automotive the best place to buy your next vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shawn W. & Wine Automotive Fanatic!

By tharris05 on 3/20/2019 at 5:51 PM. Helped by Tom.

My family and I were in a hit and run accident that totaled my 2011 Ford Flex that I LOVED!!! I was so sad not only because it was paid off, but because it was in pristine condition. I hate shopping, especially for a car. I didn't want to deal with pushy people or haggling; so I did a ton of research at home prior to visiting any dealerships. I visited 19 Dealerships and viewed 33 cars before getting to Wine Automotive. Then my husband and I met Shawn Woodlen. He is AMAZING! He actually heard me when I told him what I wanted and he didn't try to pressure us. He genuinely wanted to earn our business and I won't shop with anyone else anymore. Shawn told us that Wine Automotive took pride in it's integrity and service. We saw that in Shawn and Brian Korich who handled our financing. I now have a car that I never imagined that I would be able to own and I couldn't be more happy with it or the people and buying process at Wine Automotive. They have a new raving fan!!! Happy Ending to a Stressful Situation

I would recommend this dealer.