Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another very satisfying experience.

By Im24Grandpa on 5/20/2016 at 4:52 PM. Helped by Tom Lachey and one other whose name I don't remember..

I always have a great experience when I visit Great Lakes. They are very knowledgeable and willing to answer all my questions. I have known Tom Lachey for many years and consider him my go-to guy.

I would recommend this dealer.

Overall Rating

2.2  

1   Customer Service
4   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

I found Great Lakes Chevy through Chevrolet.com they were...

By sklansky on 11/3/2013 at 12:22 PM. Helped by Joey Huang.

I found Great Lakes Chevy through Chevrolet.com they were one of the only dealers in the country with the car I wanted. A week later they personally delivered it to me 500 miles away in New York. Could not of went smoother- Until I found out a rear drain plug was clogged causing water in the trunk staining the carpeting and a storage compartment with a cracked hinge. Since these are not items under warranty the owner Joey Huang or anyone at Great Lakes refused to return a phone call and acknowledge these two issues.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a good experience and the salesperson, Pete Munson,...

By jscott_1 on 7/24/2012 at 10:16 PM. Helped by Pete Munson.

I had a good experience and the salesperson, Pete Munson, was very personable, knowledgeable, and very patient with me. I will definitely recommend this person and the dealership. I have always received good service at this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Todd Mullen is an exceptional salesman. A pleasure to...

By cmiller47 on 7/14/2011 at 8:27 PM. Helped by 3.

Todd Mullen is an exceptional salesman. A pleasure to work with! I will recommend the Great Lakes Auto Network to everyone I know! Kudo's all around.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This dealership went above and beyond my expectations. ...

By colemd0654 on 12/7/2010 at 1:17 AM. Helped by Todd Mullen, Lynette Gray.

This dealership went above and beyond my expectations. Not only did they find the perfect automobile for my needs, they expedited the sales process in an efficient manner that was needed for my personal situaton. And finally, the vehicle was delivered to my front door the day after the sale was completed. Could not have asked for anything more.

I would recommend this dealer.