Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Marcello on 5/20/2019 at 1:10 AM.

Ahmed was extremely nice and helpful, as was Chad. We enjoyed our visit and would absolutely recommend your dealership to friends and family. Take care of my Fiat! 😁

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2016 BMW 7 series

By npatel on 4/29/2019 at 11:59 PM. Helped by Wally Plachcinski.

I don't normally give 5/5 to anyone but Greater Chicago Motors provided flawless service. Initially i was little worried because i historically had very sour experience buying vehicle from a dealership out of state but these guys are fantastic. Thank you Wally and Chad.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By RonyS on 4/29/2019 at 11:04 PM.

Great dealership! I was in the market for an Audi, the owner himself found me the exact model with really low miles. He went on an extended search nationwide to find it. He also gave me great deal for my trade-in car, more than any other dealer. The is absolutely the best customer service I have experienced buying a car. I highly recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied!!

By Carl on 4/27/2019 at 6:54 PM.

I really had a great experience with purchasing my car from Greater Chicago Motors. Ahmed was my salesman and he made the process smooth and as painless as possible. My car was there when I arrived and I didn't have to spend the whole day there. Only a couple of hours. I definitely recommend this place to by your luxury cars.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Nice experience

By Gearheadz on 4/23/2019 at 3:17 PM. Helped by Wally.

I had a very nice experience with the staff helping me with my purchase of a BMW 535. Wally and though staff involved in my purchase were very helpful and they work hard to get the deal done. I’m very pleased with my purchase an entire experience at Greater Chicago motors. I will definitely be back to purchase another car in the future.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience
1   Quality of Work

Lying Dishonest Sales People

By Earl P on 4/23/2019 at 7:36 AM.

I purchased a 2012 Mercedes-Benz CLS550 from Greater Chicago Motors last year in October 2018 & I've been having problems with this car since practically the beginning! Immediately after picking it up & driving the car home to Michigan, I observed a clicking noise when I applied the brakes & two days after that, the check engine light came on & started flashing & the car would start to shake & vibrate! I discovered that the emergency brake cable was broken, so I couldn't use the emergency brake to park on an incline. I also smelled gas, hoping it wasn't a gas leak. I took it to a shop & was told that the engine was misfiring. I was told that the engine was running lean, that the car had a bad ignition coil & the control arms needed to be replaced, that's why I was hearing the clicking noise when applying the brakes! I was also told it needed a new thermostat sensor. I was asked by the mechanic if I'd ever been in an accident with the car & I advised him no. The mechanic told me that he could see that the car had been in an accident because the front end was somewhat off centered! You can't really tell unless you closely look at & inspect the front end. He showed me how the hood was not flush with the front end & showed me all types of gaps throughout the front end! He said that someone attempted to fix the car, but did a poor job in doing it! I was shocked because the sales person, Ro, told me the car was a recent trade & that the Carfax came back clean & it had not been in any accidents. I didn't immediately check the Carfax & took his word for it, but after being told by the mechanic that the car had been in an accident, I finally checked the Carfax & discovered that the car had been in two separate accidents, the first in May 2017 & the other in August 2017, during 18 months it was at Greater Chicago Motors, so it wasn't a recent trade! Greater Chicago Motors had the car for a year & a half! I also discovered that over 18,000 miles was put on the car during those 18 months it was at Greater Chicago Motors, so someone at the dealership had been driving the car like it was their own personal vehicle while putting miles on it, got into two accidents with it, then Ro lied to me by stating that the car was a recent trade & hadn't been in any accidents! Unfortunately I took him at his word because I've purchased cars back home in Michigan from high end dealerships before & the sales people were always honest, but he wasn't. He was just trying to make a quick sale. During the financing process, Chad the finance manager also told me there were no issues with the car. When I later called to complain to Phil, the sales manager, he denied having any knowledge of the car being in any accidents while it was at the dealership & stated he didn't know what employee(s) would've caused it. Once again, another lie! He stated that if I wanted to bring the car back in & trade it for another one, I could do so. I asked him why would I trade the car for another one after they sold me a lemon in the first place! I told him they wouldn't give me what I paid for the car, so I'd only be taking a loss. Anyway, I wouldn't recommend anyone I know to purchase a car from Greater Chicago Motors. Their sales people are dishonest & will lie just to make a sale! Its stressful because I would've never purchased the car if I'd known it was in an accident!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Staff, great service, great car

By Eco2369 on 4/5/2019 at 1:02 AM. Helped by Wally.

Purchased a car from out of state and customer service was great from start to finish. Wally picked up the phone when I called the first time & he was attentive. Got back to us quickly with videos & photos of the car we were interested in & made the buying process very easy. Finance department was great, easy to work with. GCM arranged shipping across the country which got a little mixed up due to the shipping company shipping to our billing address instead of residential (different states) so the car took a little longer to arrive but the mistake was handled quickly & efficiently by GCM. Wally followed up after the car arrived & the car itself is in great condition as promised. Defects from age were disclosed honestly in photos prior to purchase & we haven’t had any problems.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ford 150

By HAPPY N NOW YOU KNOW IT on 4/1/2019 at 1:17 AM.

Walked in looking for a ford I seen online. William approached me and helped out. He was very welcoming and polite so that made me feel comfortable. I’m very ecstatic with my purchase. Cars are a investment so I feel happy about mine!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

SO HAPPPPYYYYY!

By Jeeper on 4/1/2019 at 1:04 AM.

My new Jeep IS AMAZING !! William helped me And I was actually looking at a different car but when I told him I had kids he suggested the Jeep because It was lower miles and a safer drive! I appreciated all of his honesty and he made the process so easy! The new store is gorgeous as well! I will only deal with greater chi motors !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic experience with a first rate team

By Rob007 on 3/30/2019 at 10:36 PM.

I had my first experience with Greater Chicago Motors for the BMW I just purchased. Everyone I met with was very professional, nice, laid back, and most importantly, completely honest. It was truly a pleasure working with my sales consultant, Ahmed, as he is not only very knowledgeable, but customer service is definitely paramount for him. I had a similar experience when Ahmed introduced me to Sam (one of the owners) and even Chad (finance guy) — all very good people, SO far from the old school used car buying experience I was used to. I will DEFINITELY be recommending this dealership to my friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service and customer care

By Rich from the D on 3/20/2019 at 6:38 PM. Helped by Chad in Finance.

I bought a used 2005 Mini Cooper S from Ahmed and i couldn't be happier with the experience. i bought this car without seeing it in person, so i had to place a lot of trust in Ahmed to make the decision to buy it. He went above and beyond to make sure i knew everything i could about the car. when it was delivered it exceeded my expectations. would defenetely buy another car from him and Chicago Motors. Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought 911 Turbo from Ahmed Karkukly - Very Professional!

By Porsche Fan on 3/19/2019 at 1:09 PM. Helped by Chad - Finance.

I found Greater Chicago Motors on-line while looking for a used 911 Turbo and they had the perfect fit for what I was looking for. I was teamed up with Ahmed Karkukly from GCM and could not have been happier with his professionalism and responsiveness. Every question was answered thoroughly along with plenty of pictures and videos to help me make the right decision. I would not hesitate to recommend him as your contact for buying a car. He made the process enjoyable. Their facility in Chicago is A+, clean and well run with friendly people. The process of trading in a car and buying a new one was seamless and quick. I met the owner who was friendly and you could tell passionate about his business. Don't hesitate to use this group for your future car purchase - you will not be disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely perfect

By Mzkim on 3/14/2019 at 9:56 PM. Helped by Chad. In finance.

I cannot brag about this dealership enough not only is it beautiful and spotless the people are amazing Ahmed my sales person took the time to explain all options on the car show me the car which was delivered with gas and spotlessly clean he did not rush me he was very patient and Chad in. financing worked at getting me the lowest rate possible financing was a breeze not only will I recommend this dealership but I will buy another car from them in 6 to 12 months I couldn’t be happier with my car or the service I received Thank you all again. Kim

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Found It

By CK9046 on 3/7/2019 at 4:53 PM. Helped by Chad.

Ahmed is Top Shelf he was very polite,courteous and professional to my wife and me. After searching for months I was finally able to find the ride I was looking for. Even though I had to make the the trip from Indy to Chicago Ahmed and company made it well worth it. I would definitely recommend GCM.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service and always follows up on

By Markymarc on 3/6/2019 at 2:40 AM.

Ahmed was my sales man and it was like if I was talking and negotiating with a friend. The dealership employees were all friendly and made a great deal on my purchase. If I ever would purchase a vehicle again I would look them up first without a doubt. They have a wide selection of great luxury cars and othe vehicles. I was actually interested in 2 vehicles that they had. But I ended up purchasing the Maserati. Happy with my car

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Knowledgeable and easygoing.

By GoingFar on 3/1/2019 at 9:47 PM. Helped by Wall.

Wally was very knowledgeable about the cars, not at all pushy, and fun to work with. I appreciated the lack of aggressive salesmanship. He let us go on a long test drive and held the car while I went home to get my golf clubs to ensure they would fit. I would recommend Wally and the dealership for high quality cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wally is the man

By TrevorAustin12 on 3/3/2019 at 4:04 AM. Helped by Wally.

I had an amazing experience all around. I worked with Wally and got the car of my dreams. Thank you and will be back again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car purchase gone right!

By CDC55AMG on 3/1/2019 at 5:27 PM.

Ahmed Karkukly has been a pleasure to deal with and very transparent throughout the car buying process answering any questions I had. He had even taken a video of the car on a lift before I made the trek into see the car coupled with the fact he kept a mechanic around during my physical car inspection to help answer any questions I had and to put it up on a lift so I could inspect underneath. Ahmed was top notch and I recommend him and Greater Chicago Motors all the way!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great cars and great people

By dredfred on 3/1/2019 at 12:23 AM. Helped by Wally Plachcinski.

My girlfriend and I found a car online that was being sold be Greater Chicago and when we went there to look at it we had a great experience. Wally was the person that helped us and he was very nice and didn’t pressure us at all. They have a fantastic inventory too. Highly recommend this dealer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience at Greater Chicago Motors

By Lmorales on 2/23/2019 at 4:57 PM.

Ahmed took his time to answer my various questions and was patient with me as I navigated the purchase of my vehicle. I am very very happy with my vehicle and will definitely return once I am in the market for a new one.

I would recommend this dealer.