Dealer 2-Year Rating

Overall Rating

4.1 / 5
Customer Service
4  
Friendliness
4  
Overall Experience
4  
Price
4.5  
Quality of Work
4  

Dealer Reviews

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Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Asked to speak to higher management or preferably ownership

By RCRETE 1 on 2/22/2019 at 5:26 PM. Helped by Not sure.

Was refused was promised a car agreed to deal and the was told I had to purchase another car from another dealership with a bunch of miles on it drove thru the snow salt sleet ex but that was not the problem was told one was coming on the truck and lost out on many other deals and time was waiting in alteadnfor a long period of time long story so won’t go there but very disappointed they were emailing me every half hr calling me every day the. Sum now all of a sudden nota so ya bad deal

I would not recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Gus was great

By Patrick V on 4/6/2018 at 4:10 PM. Helped by Gus Keime.

I've been to Green before but ended up not purchasing the vehicle because the finanace manager at the time tried to convince me the brand new Malibu needed it informing us, "they are always in here getting senors worked on." Why buy a brand new car that has to be worked on. We went back years later to look at a Dodge Ram they had on the lot-we were greeted by Gus and he was extremely friendly. They were closing but he showed us the truck, fired it up and we then made an appointment to come back and look at a couple options. Ultimately I did not buy the truck, not because of Gus, but because it wasn't the exact model I was looking for. Gus and the guys at Green were accommodating and had a package of options they presented that were priced decently to make the truck how I wanted it, but again, decided to try and find one already done up the way I wanted. Gus was extremely knowledgeable about the vehicle and was awesome to work with. I would recommend him highly for anyone looking and needs help finding a good vehicle. He seemed very trust worthy and eager to work with me on the purchase, ensuring I got everything I wanted and I really appreciated that. Give Gus a call if you are looking for a trustworthy car guy in the area.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Solid Purchasing Experience

By Donald on 1/8/2018 at 5:09 PM. Helped by Bill Shaw.

Bill Shaw really went above and beyond the call of duty to make my out of state vehicle purchase possible - I cannot speak highly enough about his effort and follow through!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership!

By Jaypipe on 11/22/2017 at 2:06 AM. Helped by Steven.

Steven did a great job helping me understand everything and made the process easy. He's a great salesman and an asset to your company. The entire staff made me feel welcome. I will be back for my next vehicle and recommended Green Chevrolet to anyone in the market for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place

By Jay on 10/24/2017 at 8:28 PM. Helped by ARTHUR PANNELL.

Arthur Pannell was great worked really well what we needed thank you for all the help we look forward to doing business with you again

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Unprofessional & half truths

By Next ex-Customer on 4/28/2017 at 8:36 PM. Helped by Eric, Bo.

Our salesman hid the fact that the car had been smoked in. The person doing our paperwork argued with the salesman throughout the process and seemed annoyed by the whole thing in general Then when we called back about our issues our salesperson had been let go. The manager Eric answered my call told he would call me back that same day with resolution and he never called. When I called back the third time he offered to use ion technology to help but only at certain times of the day that didn't work with my schedule. He also said he ordered floor mats that were promised by the salesman which have never been delivered.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience 2017 Chevy Corvette z06

By Schramm on 4/26/2017 at 12:20 AM. Helped by Terry.

Terry made this experience better then a 10. Top notch salesman with a great attitude about helping customers with all questions. I would definitely go back to see Terry again when I need my next car. Also have sent people to him

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
3   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Never returned calls for service. 4 different occasions. Car

By Hailed guy3 on 4/19/2017 at 1:11 PM. Helped by Body Repair.

They fail to return calls and blow you off when they should call to schedule. I was supposed to have hail damage repaired. They are obviously incapable of handling what should be a simple service issue.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Always great service

By ErinTIllinois on 4/12/2017 at 12:25 PM. Helped by Unsure of names, but the service manager and service cashier.

I always have a great experience when I am in for any type of service; the staff is extremely friendly and professional, and the waiting area is so nice and comfy! My only complaint about this particular visit was that when I went to pay for my oil change and was told it was now $22 instead of the $9.95 that I was told when I purchased my vehicle, that was the very first I heard of the change. I was never notified by mail, email or any other means that the price had changed. The service worker was so kind and did offer the $9.95 price for me since I was never notified, which is much appreciated. The new price of $22 is still very reasonable for the oil change, especially since they use the synthetic blend, but it would have been nice to know ahead of time. Other than that I have no complaints - I was on somewhat of a tight schedule and they got me in and out very quickly. I really do recommend Green to anyone that I know is in the market for a new car!

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
2   Quality of Work

Con artists

By That Guy on 3/31/2017 at 8:38 PM. Helped by multiple.

Went here twice to look at used vehicles over the years, both times were unpleasant. FYI this is one of those lots that the sales people swarm you the minute you pull in. First was they had an old traded in blazer that they clearly wanted to sell locally before taking it to auction. I was in the market for a winter beater and thought i could get a good deal. I see it, clearly has been sitting a long time somewhere. (one of those push pull drag vehicles that seemed literally drug in) I asked how he came up with $1600 for a price - claimed thats what they were selling for - maybe if they were all 1 color (blue blazer black tailgate...never been in an accident though as i was told haha) i asked to test drive it we will talk price later - some how magically couldnt find the keys... how does a dealership loose keys to a car parked right out front? Found a door unlocked and hes telling me how he test drove it and it drives good for its age 4x4 works yada yada typical used car salesman. I pop the hood and theres spider webs everywhere even on the belt so clearly it hasnt been run, belt looks like its about to snap. I point it out and ask how does it run so good if it hasnt been started in ages either that or you have the fastest web building spiders in town. The transmission kick-down cable was frayed off the linkage so even if some chance it did run it sure didnt drive well. We went back inside and he said look you can have it for $300 if you tow it outa here tonight - I told him its worth less in scrap than $300... The other time I was shopping for a 1-2 year old Silverado, looking to spend quite a chunk of money to do so. I told him i want a 14-15 in the rainforest green. He said well the only green one we have is a 13 (completely different truck) he said I will go get the keys and started walking off before I could tell him I wasn't really interested in a 13 but thought well ill try it who knows i may like it. Whole time im riding with him i tell him this truck is nice but i prefer the interior of the newer trucks and styling of the newer trucks. he kept insistently trying to get me to buy the 13 the entire test drive asking whats wrong with it. Very pushy and not listening at all to what I wanted. When we got back he wanted me to come inside and see if he could find a silverado. I told him I'll do my own searching... Never got anything serviced here but have bought parts through the parts department with great results and helpfulness.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Shopping

By Sara on 1/31/2017 at 10:24 PM. Helped by Troy.

I walked into Green Chevrolet this summer with my two young daughters. I was greeted by Troy, a salesman at Green's. He was so knowledgeable and very patient. We walked around the lot for quite some time and he was able to answer all of my questions and offered a lot of info about each car. He was great to my girls. He offered them drinks, snacks, and always asked about their comfort in each of the cars. He really went above and beyond. Needless to say, we bought our car there and are very pleased with it! Truly a great experience! Thanks to Troy and the staff at Green Chevrolet!!!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

New truck sale

By Richard Gibson on 12/24/2016 at 7:42 PM. Helped by Brighton Vangllisasi.

My salesman was very knowledgeable and professional. He was able to answer every question that I had, and also showed me things I wouldn't have thought to ask about.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

GAME SCAM

By BUCK on 3/18/2016 at 5:21 PM. Helped by NONE.

Green is running a con game that makes it look like you have one 5k. When people show up they found out they have won a worthless vacation. They had lots of very unhappy people on their showroom floor and they could have cared less. This is one of the most dishonest things I have ever seen a dealership do GM should revoke their dealership yet no one cares. I do, I will never set foot on their car lot again.. STAY AWAY PEOPLE THEY WILL RIP YOU OFF

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price

High Pressure and Price was higher

By Hoosier1 on 5/4/2015 at 1:17 AM. Helped by Rod and whoever the sales manager was..

Saw a great 2013 F150 Lariat Supercrew on the Green Chevrolet website. Around 6:30 a.m., I chatted with a representative online to notify them that I was coming to look at the truck. When I arrived about 6:14 p.m. the truck price was $1000 higher than the price I saw in the morning. Also when negotiating with the manager, he notified me that I had a few minutes to agree to the deal. I told him to keep his truck then. Then he backed and let me chat with my wife on the phone. We were still trying to email them a screen shot of the lower price b/c they didn't believe me. Ultimately I offered lower than they wanted to go to which the manager replied have a good evening we are done, gave the keys to the salesman and instructed him to park the truck and give me my keys back. Not sure if they thought I would change my mind on the way out or not. I didn't and they still have the truck.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Working with Bryce was a very nice experience. He was...

By 12apple43 on 10/5/2012 at 5:07 PM. Helped by Bryce Murphy.

Working with Bryce was a very nice experience. He was very informative , and very polite. He made our experience enjoyable. Would highly recomend him..Ann

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Very pleasant informed personnel worked within time frame...

By dianac on 12/19/2011 at 1:33 AM. Helped by Brighton.

Very pleasant informed personnel worked within time frame to suit our needs. We were able to take vehicle overnight to test and make sure it suited us, very good at fitting a vehicle to your needs.

I would recommend this dealer.