Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome experience.

By rbrianlaurens on 12/14/2018 at 3:51 AM.

They made us feel right at home and took care of us from the start to finish. We went in not expecting to buy a car and almost walked out with two.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service with Brad Robert I would never shot a

By lrs500 on 12/12/2018 at 5:41 PM.

Great customer service with Brad Robert I would never Hey where is the green Ford Honest dependable reliable that’s with Brad Robert Love my brand new Ford explore thank you Brad Robert

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good customer service

By dopowers on 12/11/2018 at 8:41 PM.

Kind of a hassle having to make appointments for oil change. Wait time was acceptable. Everyone I encountered was friendly. Waiting area is acceptable. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No hassell. Fast service.

By harbinfarr on 12/7/2018 at 4:02 PM. Helped by Eric, GM.

Their advertised price online was as stated. No conditions had to be met, such as particular insurance company, veteran, teacher, etc.. They were very fair on my trade, and in fact gave me exactly what I asked for. They were very efficient with the whole process and respectful of my time. Very nice group of people. I appreciated greatly not having to haggle over price and trade allowance!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Car Lease

By KRMASSARO0 on 12/6/2018 at 5:42 PM. Helped by Jeff Agnew.

Very helpful in finding us the car we liked. Also gave us estimates on several different cars so that we could find the right fit for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By sblackburn1 on 12/3/2018 at 12:39 PM.

I came in to buy a used car for my daughter. I had a great experience! I was a simple process and i will definitely recommend to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Pleasant!

By m, steve on 11/29/2018 at 9:26 PM.

I came in to buy a used pickup and no haggle. Will recommend to my friends and family. I ma first time buyer from Canton GA.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Really easy going

By jococoa79 on 11/29/2018 at 7:12 PM. Helped by Jacob.

Had a great experience here! Everything went really smooth and I had no issues. All my questions and concerns were handled really well. I feel really good about my purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy!

By Jhcollet on 11/28/2018 at 9:59 PM.

Big Bear was such a big help on finding us a gently used preowned vehicle that was perfect for our family. He was very jolly and was the most smiling dealer I had met all day while out searching for my next car. He made us feel like family and assured us that he could get us what we wanted in our price range and payments in a comfortable budget. Even took extra time to sit and help me learn all of the new features about my car and made sure I felt comfortable before I drove off. I would highly recommend him to anyone looking to buy a new or used vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

10,000 mile service

By Kim kim on 11/28/2018 at 5:20 PM. Helped by Blain.

Have been doing service at Greene Ford for years. I dropped my car off since I did not have an appointment. It was ready when I got back from lunch.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superior Salesman

By Sweetness47 on 11/27/2018 at 7:39 PM.

Mr. Young is such a tremendous person to work with, strives to get great deals to make sure you will leave a satisfied customer! Awesome!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Explorer purchase

By Denise Hughes on 11/27/2018 at 4:07 PM.

My salesperson, Aaron, was very knowledgeable and helpful. He made the experience so great. Travis Gurley, in finance, was very sweet and told me everything I needed to know about my financed purchased. Jason helped me understand how to take full advantage of my Sync system in my car. Everyone I dealt with during my purchase and afterwards has been great! Thank you Greene Ford. 😁

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

professional, quick, and as promised.

By tdbrown1 on 11/19/2018 at 9:18 PM.

Greene Ford is the only who has turned a wrench on my car. It's 10 years old and still going strong. Great service Department.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!

By PatMac on 11/17/2018 at 10:56 PM.

Lori Cook and the rest of the staff were wonderful to deal with today. Lori was so knowledgeable and professional and made the buying experience one of the best!!! Thank you!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The 30000 check

By TJAEGER51 on 11/17/2018 at 8:35 PM. Helped by Service center.

Been driving a 2017 Fusion. Time came for the "big" check up. Email reminders from Ford were helpful and the service at the Gainesville dealership was first rate. Price was shared prior to service and there were no surprises requiring additional work. Even provided a ride back home after dropping off the car@

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
3   Quality of Work

Horrible Customer Service

By smathis on 11/15/2018 at 7:24 PM.

Absolutely loved the sales team when we purchased our F150 after moving into the area. We discovered an issue with our vehicle and scheduled an appointment (also to fix a recall issue). Dropped truck off and my wife was given a courtesy ride to work and was told it would take a couple of hours for the repair. This is why we have had ford trucks for over 30 years because of this customer service everywhere we have lived. After waiting over FIVE hours with no call from the service department, we were informed that they couldn't figure out the issue and they would need to keep the truck. Perfectly fine until we were advised we could not have a loaner and we would have to pay for a rental from them. In multiple states, with multiple ford service locations this was a first. Needless to say we will no longer use Greene Ford for any reason. Sorry Grover, we looked forward to working with you in January.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Expedition routine oil change & service

By serve1958 on 11/15/2018 at 5:23 PM.

Service normally takes until lunch if you drop your vehicle off the night before. Thank you Greene Ford for making this an easy process. Happy Thanksgiving!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Quick and easy

By garydbuckner on 11/14/2018 at 6:22 PM.

Staff very friendly and helpful. The car was clean and was fueled. The deal was what we discussed. The car was everything as described to be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of 2018 Explorer

By Donaldrwhite on 11/13/2018 at 11:45 PM. Helped by Tyler Bagnato.

Excellent service. Very friendly staff. I was the first sale for Tyler on his first day in the job. He was very patient as I was not sure what I really wanted. He was great to follow up after I left that morning. His reply and follow up brought me back in the afternoon. After taking many test drives with me and working to ensure all my needs were met I ended up purchasing same day. Great experience with the entire team. Would highly recommend this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By DEAN.KORST on 11/12/2018 at 9:28 PM.

Excellent service everything was done in a timely manner. Service advisor is doing his job above a beyond his scope of duties. He is very friendly.

I would recommend this dealer.