Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Mau on 10/21/2019 at 8:19 PM.

Very pleased with the service that I received and the friendliness of the people that I dealt with. These last 7 words make 25 words

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

50000 Vehicle Service

By YP on 10/20/2019 at 4:33 PM.

We went to Green's Toyota Lexington for 50000 vehicle service. Great Customer Service and vehicle service. If they open cafeteria weekend., at least something to drink or vending machine for drink, it would be great. Also, if they are available for car wash with a reasonable price (like other dealership free to $20.00), it would be great! Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service

By car,great321 on 10/20/2019 at 1:00 PM.

5,000 mile service, Great experience Daryl gave us help using the tech. part of the car explain to us patiently about the features of apple car play and other technology about our car. the lady registering us was nice and gave us a free drink token to use at the snack/sandwich bar. The service was over in a short amount of time and we were through.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tire replacement

By Suvguy on 10/18/2019 at 8:11 PM. Helped by Angie Frazier.

I had an appointment for tire replacement scheduled for October 28. On October 16 my tire trouble indicator light illuminated. I stopped by Green’s Toyota on my way to work and spoke with my Service Advisor, Angie Frazier. Angie first checked to make sure that my tires had been delivered. The tires were in stock and Angie said she would work me in for the tire replacement and alignment even though my appointment was for the 28th. We have a trip out of state scheduled for October 23rd and we needed to make sure that we had a safe trip. Angie was so helpful and we really appreciate her help with having the tires installed in a timely fashion. As always, Angie and all of the Green’s service department are very professional and work to make the customer happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Prompt and Efficient

By 4Runner on 10/14/2019 at 3:22 PM. Helped by Don't remember names..

Replacement of airbag on recall was prompt and efficient. Rental vehicle was provided as promised. Satisfied with service. Employees were helpful. Facilities were very clean.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast Tracking

By Quartermaster on 10/17/2019 at 12:17 AM. Helped by Angie Frazier.

Air pressure warning light came on first cold morning and I had meetings throughout the day. Just before lunch I was able to stop at the "drive in" service center, they did a quick check of all tires, found no damage, rebalanced the air, and got me back on the street for my next meeting!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience
5   Price

Best Inventory

By H1 on 10/16/2019 at 9:49 PM.

Greens had the best Inventory when it came time to select my new Highlander. Looking forward to begin some vacation traveling in the next couple of weeks. I already love the comfort of the Highlander.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

2020 Brownstone Camry

By Service2005 on 10/16/2019 at 4:33 PM. Helped by RICK DIAZ.

I had a good experience and knowing what I was looking for made a difference. This is the first time I have ever purchased a brand new car. thank you

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service Call

By 09Venza on 10/16/2019 at 1:40 AM. Helped by Robert Myers.

Great service, identified all the issues that needed to be addressed, provided me with quote to make necessary corrective maintenance & it was all done in a timely manner. Everyone was nice & very friendly & helpful.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Easy, less hassle than typical experience

By Kara Clark on 10/15/2019 at 7:39 PM. Helped by Chad ?, Austin Harney.

We knew what we wanted, did not have a trade, nor needed financing. Therefore we expected and received a very hassle-free experience. We appreciated the quickness in locating the model we wanted as well as the customer service from Chad and Austin.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very best

By Charlue on 10/15/2019 at 8:51 PM. Helped by Angie Frazier.

Angie Frazier in the Service Department at Green’s Toyota of Lexington provides exemplary service in a quick and efficient manner. Recommend to anyone that needs help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy

By ConnieC. on 10/15/2019 at 8:46 PM.

I took my 2018 Rav4 in for the 10K miles service. Everyone was polite and efficient. They said it would take about 90 minutes, and that is what it did take. The service waiting area is large and comfortable. So far my experience with both my vehicle and this dealership have been stellar.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service

By Jay on 10/15/2019 at 8:06 PM. Helped by Athena Simmons.

Athena was extremely helpful and efficient. i would recommend green's Toyota and their service manager Athena to any of my friends. Thank you for an outstanding job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick & easy oil change

By Bob on 10/15/2019 at 4:38 PM.

Helpful with correcting potential problem related to oil change inspection. Ordered necessary part to correct for the engine. Once part is delivered, it will be installed by service department.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great Service

By nda on 10/14/2019 at 1:34 PM. Helped by Alec B..

Alec in Service was very friendly and always with a smile on his face. I'm glad to be able to work with him a second time for the service on my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Toyota service, period

By matthewy8s on 10/14/2019 at 11:51 AM. Helped by Kristen.

Always a great experience with knowledgeable techs and associates. Always a clean facility, very happy and super courteous people. I will not go anywhere else, ever.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great car buying experience

By SandyP on 10/12/2019 at 7:20 PM. Helped by Charlie Long.

Charlie Long couldn’t have been more thorough and helpful. He was very responsive to all of my questions as we were in contact most of the week prior to my purchase. No pressure at all while we were there. I would very highly recommend both the dealership and Charlie!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Bob was wonderful. He got me in and out quickly! He was...

By KC on 10/9/2019 at 4:37 PM. Helped by Bob.

Bob was wonderful. He got me in and out quickly! He was pleasant and explained everything that had been done to my vehicle during my visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Jeffclem16 on 10/11/2019 at 8:45 PM.

Great fast friendly service. Took no time to get my oil change and tires rotated. Went over everything that was done to my vehicle and made sure I left satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Robert was very curious and helpful. Explained everything...

By Sharon on 10/11/2019 at 1:18 PM. Helped by Robert Myers.

Robert was very curious and helpful. Explained everything very well and told me about what things I needed to keep a watch on in the near future.

I would recommend this dealer.