Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
3.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

These Guys Are Pros

By DaBBQfolks on 9/7/2019 at 10:09 PM.

Jerome and Sunny are some PROs for real for real! Told them what the magic number had to be and they put in work to make it happen. Jerome was a blast to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a car from Jerome Cox

By themrwidener on 9/5/2019 at 1:45 PM.

Jerome made it easy to trade my old car in in order to purchase a new one. He was fun, easy-going, and incredibly knowledgeable of all of the cars and their features on the lot. Would highly recommend Jerome to everyone car hunting in ENC!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Good Salesman

By c21david on 8/29/2019 at 1:34 PM.

Jerome was a pleasure to work with. He explained everything about the car to us. He showed us two different cars, then took us for a ride. Everything was made simple for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Went for service- left with a new car

By Dawn on 8/27/2019 at 5:52 PM.

We have been loyal Toyota owners with this dealership for years. We went to pay a large bill on an older Toyota we had owned and serviced since 2001, and were told more expenses were to be expected given the age... We spoke with a salesperson who had helped us in the past with our car purchases, and rather than pay the large bill for our old car, he showed us other possibilities- We left with a new Toyota Camry- After we got over our amazement that we had purchased a car so quickly and easily, and learned how to use the new features- we love it and are very pleased with the service and the car. Suggestions: have someone explain the tech features (audio system, maps, etc) in detail as part of the purchase process... we had to return to the dealership later for this and look up information online.

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
1   Friendliness
2   Overall Experience
3   Price
3   Quality of Work

Service

By Unhappy on 8/9/2019 at 6:46 PM.

Made an appointment for 1pm on a Friday for regular maintenance/oil change. At 2:30 they still hadn't touched my car! They need to hire more service techs or don't allow booking appointments they can't keep.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Beautiful XLE!

By Georgia peach on 7/18/2019 at 6:50 PM. Helped by Ed Gosnell (sales), Gene (finance), John Kelly (service).

I couldn't be happier with my "new" 2017 Camry! It is everything I had hoped for and the dealership was outstanding to work with. The salesman was warm, considerate and helpful in every way, even though the sale occurred at the end of a busy Saturday afternoon. There was no pressure to buy and I felt the integrity and professionalism from everyone with whom I worked. The acquisition of this little "buggy" made the trip from my home in Savannah well worth while. I highly recommend Greenville Toyota to anyone looking for a vehicle!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Big joke

By Chris1930 on 7/16/2019 at 5:39 PM. Helped by Manager.

Big Joke don’t wast your time. I bought a car for 1900.00 and it has a salvage title they didn’t tell me.

I would not recommend this dealer.

Overall Rating

1.5  

2   Customer Service
2   Friendliness
1   Overall Experience
1   Quality of Work

Asked to order/build a car and they told me that they cannot

By smokey_mountain on 6/27/2019 at 3:29 PM. Helped by Cherry Smith.

When was the last time when you came to a dealer and asked for quote on the car you want to buy and they are telling we are not interested in the build orders and we do not have what you need so good luck. Toyota gave me names of these dealers saying they can build. Greenville's New Car Manager appears to be too apathetic and lazy to even try and quote.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

First Car Purchase

By cjtplanner on 6/25/2019 at 11:43 AM.

I recently purchased our first car from Greenville Toyota and it was the most pleasant experience I have had in my 65 years of buying cars. Gary Purvis was the salesman and he made the experience extremely pleasant. Although this was my first purchase from this dealership it definitely will not be my last. Thanks for the great service Greenville Toyota!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Repeat purchase

By llk on 6/7/2019 at 7:48 PM. Helped by Peter in Sales, and Mason in Service (both are very customer oriented).

The whole sales experience was easy and painless. This is my 3rd Toyota from theses folks. They have serviced all my vehicles, some not Toyotas, and have done a wonderful job keeping them going. Service is a great concern of mine. With his and hers Toyotas, we are now a Toyota family.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
3   Overall Experience
5   Price
5   Quality of Work

Needed more time

By Camry Girl 53 on 6/7/2019 at 3:15 PM.

Everything was wonderful until I was getting ready to go home. I wanted to know how to use all the features and buttons on the car. The employee that I worked with didn’t act like he had the time to help me and this bothered me. The employee was really good and helpful up until that time. He was really nice!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By RRackley on 6/5/2019 at 6:11 PM.

This was by far the best and easiest car buying experience I have ever had. Ricky was very easy to work with and provided me with all of the information I needed. He went above and beyond to check on me as I was traveling to the dealership. I will definitely go back to Ricky and Greenville Toyota and will refer anyone looking for a vehicle to them as well. Thank you Ricky and the team at Greenville Toyota!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Joyous Experience

By Excited19! on 5/27/2019 at 1:05 PM.

This was my first new car experience. I did not know what to expect and my salesman Byron Tyson was very helpful. Totally satisfied! Happy!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

!!!Beyond No Limits: Like No Other!!!!

By Karter Carter on 5/23/2019 at 4:27 PM.

Overall, this car dealership has treated my mother and I Like no other. For the most part, the other car dealership i had experiences with were fair, good and excellent, which tells a lot about this dealership company and their employees. They are beyond no limits. We were referred to Greenville Toyota and it was an experiences beyond expectations. How we were treated was more than kind it was comforting and I felt stress-less. Mr. Cox was a great sales consultant, not only we had good conversations about things we connected on, he was consumer centered. We were personally referred to him by another car dealer, which says a lot about a person when other sales consultant from other car dealerships put people they worked with in the hands of a trusted individual like Mr. Cox. He went beyond limits to satisfy not just me but my mother expectations also and trust me she is a hard person to satisfy when it comes to business. Job Beyond Well Done! The dealership and Mr. Cox are truly like no other!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great

By Paige47 on 5/13/2019 at 1:55 PM. Helped by Peter Zalaffi.

Great Experience I would like to think Peter Zalaffi for all his help. Awesome sales consultant. I would recommend Greenville Toyota to all my friends and family. JP

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!!

By Nita72 on 5/5/2019 at 1:34 PM.

I would like to thank Mr. Tyson for assisting me with my purchase of my new 2019 Toyota Camry LE on May 4, 2019!! It was a easy going, non stressful process. He took his time with explaining the different options that I had as well as listening to what I had to say. This was my second vehicle purchased under Mr. Tyson. I would recommend him to anyone wishing to purchase a car at Greenville Toyota!! He was really helpful and worked with me to get a payment that I could afford.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great customer sevice

By Steve43 on 4/30/2019 at 3:32 PM. Helped by Eric Batchler.

I have purchased from Greenville Toyota many times, they are a great dealership and have great customer service. I would recommend this dealership to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By CM on 4/18/2019 at 4:48 PM.

Ricky is an awesome sales consultant. The process was painless and he made my experience great. Ricky allowed me to tell him what i was looking for and he was able to make it happen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I knew what I wanted, and I was taken care of with respect

By jahrsdorferd05 on 4/16/2019 at 1:49 PM.

I asked for someone to help me with my car purchase personally. The gentleman who I requested was on lunch but they called him anyway (not what I had intended). He came back to the dealership during his lunch break to help me. We picked out the car I wanted, and he got me the monthly payments I was able to afford.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The best personality of any salesman I have ever dealt with

By wbnobles on 4/15/2019 at 2:49 PM. Helped by Don't know his name, but the technician who wired an extra 12volt line from the battery did a professional job..

Eric Batchelor has the best personality of any car salesman I have ever met. He was very courteous and helped me decide what was the best deal for me. On both vehicles he did all the pairing of two cell phones, and let my wife and I each test drive both vehicles, and explained the features of each one. Also helped in getting an extra 12volt cable in to the driver side so I could hook up some Ham Radio equipment. Thank You Eric

I would recommend this dealer.