Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Doni on 8/16/2019 at 10:24 PM. Helped by Andrew.

The incredible personal care and interest was unmatched in my experience. .Deb and Andrew went above and beyond to answer any concerns, put me at ease and make the whole thing easy. Thank you Honda of Greenwich, all involved there are great people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Honest and Competitive

By GStewart on 8/12/2019 at 8:29 PM. Helped by Elvis Kocan.

I just purchased a Honda CR-V at Greenwich Honda. My sales contact Elvis Kocan and his manager John Strazza were very helpful and transparent. I liked that they did not say "this is a limited time offer" or other pushy sales tactics. I did a lot of research in advance including calling around to different dealerships. I was concerned that there would be a mark-up given their location in Greenwich, but the price they offered was the most competitive even when you include the CT conveyance charge (I looked around dealerships in both CT and NY). If you are buying a car, definitely give this place a chance (but as always, do your research first!)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Raquel and Patricia, Great Service and fast

By Ashley87 on 8/10/2019 at 4:45 PM.

Raquel is an absolute pleasure to work with. She got me into a brand new car even with the denial from other dealerships. Will definitely recommend her.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing, delightful, profession and patient

By Dbuckley11 on 8/10/2019 at 9:48 PM. Helped by Elvis Kocan and John Strazza.

Amazing experience it was a pleasuring doing business with Elvis, John, Donald, and Lou! Made the car buying process the least stressful as possible! If you going to buy a Honda - Greenwich Honda all day!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, Easy, Convenient!!!

By Hunter on 8/10/2019 at 4:47 PM.

Turned down by other dealerships. Can't believe I was approved without a cosigner. Was out in about 3 hours. So Happy!!! Thank you especially to Raquel the finance manager and her assistant patricia

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Knew what I wanted

By resengroup2 on 8/7/2019 at 9:08 PM.

Confident, knew what I wanted, helped me to get the best. I'd recommend Ms. Raquel. Thank you so much for getting me the best deal. Nancy

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Customer Service

By CRV on 8/6/2019 at 6:19 PM. Helped by Elvis Kocan, Jeremy Brooks.

Leased a New Honda CRV EX-L yesterday from Elvis Kocan. Elvis did a great job getting me in the car I wanted and got through the process in record time. Many thanks to Elvis and also Jeremy Brooks who set the car up and walked me through and set up all the features in the car for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding customer service

By jeremiah.perez1 on 7/30/2019 at 10:19 PM. Helped by John strazza.

Went in to lease a Honda Civic 2019 and Donald Hinojosa was very helpful in finding me the perfect car. The sales Manager John was also very helpful in helping me with the over mileage from my last lease.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best customer service at Honda for first time financing

By Tiny&mighty on 7/23/2019 at 4:24 PM.

It was my first time financing a vehicle after a few leases. I had an unpleasant experience at another Honda dealership. When I called, Patricia was super friendly and helpful. Right away she made me feel that I had landed in the best place. She put me in contact with the financial officer, Raquel Diamond, who answered all of my questions, concerns, and was very accommodating. Needless to say, I ended turning in my lease and buying a better vehicle thanks to the wonderful customer service and support of these lovely ladies. I recommend Honda of Greenwich, especially Raquel and Patricia, for their outstanding customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever

By Josette on 7/17/2019 at 10:52 PM.

I came into see Raquel The finance manager who is very knowledgeable very personable and over everything with me and explained all details of my purchase I wanted to thank her so much and I will send everyone I know to her if you are looking for a car come see Racquel you will definitely her assistant is great also very accommodating

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Horrible Sales Service

By Paul on 7/16/2019 at 3:59 PM. Helped by Everyone.

About a month ago, I inquired about a vehicle that was less than MSRP. I wasn't ready to purchase because I was doing my research and it wasn't until recently that I wanted to proceed with purchasing a Honda vehicle. When I went through TrueCar to check on the price of the car, it went up about $5000 above sticker price. When I tired to call about why this was the case, the initial person I spoke with gave me some story about how the car is a limited edition (which is not). She then put with someone else (I think he was a sales manager) that spoke with me as if I was bothering him. As if that is not your just to answer question. He then proceeded to tell me that markup is the price the car is going for today and that I would not find it any less than that (which of course, is a lie and I did manage to find it for less than MSRP). I told him that I did my homework and that if he was going to give me this talk as if I knew nothing about the car, then our conversation is over. He then proceeded to end the call. What compelled me to make this review that even after all that, they still keep calling me if I'm interested in the car. This leads to believe either they don't keep a record of who they are calling (even after I told him I did not want to do business with them) or they just don't simply care and want your money. Regardless, Greenwich Honda's level of customer service is lacking and in need of improvement. Unfortunately, the action of two individuals reflect them whole as a company.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was the best experience i have ever experience

By Rodriguez7 on 7/13/2019 at 9:35 PM.

I had super great experience. I had went to many dealers and i was turn down due to my credit score and any other particular reasons. I got home one and received a letter saying i was pre approved for a car loan. At that moment i really didnt pay attention due to the previous turns down on the other dealers. I decided to give a try and give a call. I spoke to a wonderful young lady name patricia that convinced me to come in to the dealer and help me. I happy to say that raquel and patricia make sure i left the dealer with my beautiful brand new honda accord sport 2019

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Totally Awesome!!🤗🤗🤗🤗

By willox2012 on 7/10/2019 at 12:30 PM. Helped by Jeremy.

Raquel and Patricia. Thank you for the Great Service from u and your staff, we're so satisfied with our Vehicle. We highly recommend you guys. Thanks 😊😘 for Everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Chris62 on 7/9/2019 at 11:18 PM. Helped by Elvis Kocan and Jeremy.

Great dealership. Lou and Eric made it a pleasure to lease a 2019 Accord Sport. Was able to leave with the car the same day. Jeremy went over all the operating features of the car. Can't say enough about their service and commitment to excellence.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful and good service, we were very pleased

By jpal on 7/9/2019 at 2:21 AM.

Tatiana Gama helped us and we were very pleased with her help. Everyone in the dealership was helpful and friendly. She assisted us in finding the car that would fit our needs and buying it without any hassle, she made the experience pleasant. We are very satisfied with the car.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
5   Overall Experience
1   Price
5   Quality of Work

SALES

By Jmateo30 on 7/8/2019 at 2:49 PM.

My experience is to long to write here. Had up and downs. Overall I can say I was completely satisfied. Raquel was amazing she got us approved which was what we wanted she was nice and did everything in her power to get us the vehicle the dealership was convenient. And I love my vehicle. We didn't go through a sales person but, when we needed help putting anything on the vehicle like the temp plates they didn't hesitate to help even if it wasn't their deal, they didn't seem bothered and I absolutely loved that. Everyone was so willing to help and the customer service was just amazing. I will continue to go there to buy vehicles and I will also recommend people to go.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing fantastic

By Fanouch on 7/3/2019 at 10:17 PM.

I had an amazing experience with Raquel and Patricia, they went above and beyond to help with the purchase. I can’t thanks them enough she never gave up and made me feel like this if the best investment for me st this time I will be back in a te and also send everyone I know to see them thank you Raquel and Patricia you guys rock

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Grate experience, and Helpful

By Clarrisa on 7/3/2019 at 6:14 PM.

I came in not understanding what I was doing I talked to Raquel who is the finance manager and her assistant Patricia who works at Honda and she answered all my question helped me every step of the way it was a grate experiance.she is a amazing at what she does Me and my fiance are greatful we where peared with her we have a beautiful car it's a big upgrade, my kids love it. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent Sales Support

By stephenlieber on 7/2/2019 at 8:24 PM. Helped by Ray-Anthony Haynes, Elvis Kocan, John Strazza.

I had excellent service at Greenwich Honda when I recently purchased a 2019 CR-V. Elvis Kocan, who was my initial contact, was ill, so I was handed over to Ray-Anthony Haynes, a delightful young man who spent a lot of time explaining the car, taking me for a test drive and answering all my questions. When I picked up my car, the registration (from New York) was not ready, so they gave me dealer plates to use until my registration was completed. When I picked up my new plates, I was surprised to be informed that what I had paid was more than $60 less than what it had cost, and at first they wanted me to pay the difference. But a brief discussion with sales manager John Strazza quickly resolved the problem, and I was off in my new car without having to pay anything more. I found the sales staff to be most friendly and helpful, a real team effort. I am very pleased with my purchase experience at Greenwich Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful

By Veronica on 6/22/2019 at 3:18 PM.

They were very helpful and friendly. Raquel Heather is very professional! I had a great experience with her and Honda. I recommend anyone who is looking to get a car to come directly to Raquel Heather! Overall I am very happy.

I would recommend this dealer.