Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By dr dave on 8/18/2019 at 5:37 PM.

We had a great experience at Greenwich Infiniti! We worked out a deal in advance, staff even picked us up from the airport and brought me back! Expect tremendous service that exceeds expectations

I would recommend this dealer.

Overall Rating

4.6  

3   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales experience

By mcohen429 on 8/17/2019 at 12:57 PM.

Had a great experience with Brooke, who never made me feel pressured and took care of all my needs. This is my third Infiniti from Greenwich Infiniti and there's a reason I keep going back. Highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Bruce F on 8/14/2019 at 4:37 PM.

I would definitely recommend this dealership. They are well priced, have a great selection of cars, honest and very accommodating. I especially enjoyed working with Brooke Labonte

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience.

By Guyanese gal on 8/13/2019 at 1:24 PM. Helped by Alexander.

Alex was very patient in helping us to find the right vehicle. Even after we had a change of heart and decided on another vehicle the next day,he made no fuss at all. Everyone there made it and awesome experience. Will definitely be looking forward to doing business with Alex again!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very relaxed and easy transaction

By Jimimack on 8/10/2019 at 5:41 PM.

We recently leased a 2019 Q50 and received fair market value for our trade in. We were assisted by a very thorough and knowledgeable sales representative, Jasmine Vargas. She made the whole process effortless (as much as she could!). We had requested to test drive two vehicles and Jasmine arranged for the cars to be ready for us upon our arrival. On the business side, Craig Noe was very professional and explained each document that we were signing thoroughly. We would highly recommend the dealership and Jasmine in particular!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By Liz on 7/27/2019 at 2:39 PM.

Second car from this dealership- great experience both times. I also love the service department and the ability to have a loaner car is key for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership experience

By NJgirl on 8/3/2019 at 8:28 PM.

This was definitely the best experience I've had at a dealership. Farid did an amazing job answering all the questions, working out the numbers and ensuring the process was smooth and quick. I drove from NJ to Connecticut because of the great customer service and came back with a great new QX60!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people in Greenwich Infiniti

By JPSInf on 8/2/2019 at 7:07 PM.

Josh Glahn was the guy I worked with...he was beyond professional. I would recommend him highly. He kept his word and even my husband was impressed. I also worked with Edgar Somoza as well and he was great too. The Greenwich Infiniti is a wonderful dealership to work with!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Paula Is the Best

By THeger on 8/1/2019 at 10:09 PM.

I can't say enough about Paula....she's is always smiling, always helpful and takes the extra step. I don't know what the service department would do without her. We just picked up our 5th vehicle and she was just as happy as we were!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Seamless and honest service

By Patwebb83 on 7/31/2019 at 3:22 PM.

Buying my car here I did not feel pressured or taking advantage of my sales guy was accommodating and polite he made sure I was happy and was not pushy at all showed me the car in and out even help me set up options in the car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service, happy customer

By dalidoll on 8/1/2019 at 12:10 AM.

I went to this dealership in May, spoke with Farid and he showed me the car I was interested in. We worked out numbers & he kept in touch with me while I was still checking out other cars/dealerships. Farid was patient, knowledgeable and really worked with me as far as getting the specific model/color/interior I wanted. Today I purchased my Q50 & everything was organized and smooth. He sat in the car with me reviewed the vehicle and took his time answering all of my questions. Luis the finance manager was great too! It was a really pleasant experience & I’ve purchased many luxury vehicles but their customer service/relations is really hard to beat.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Tahiti31 on 7/31/2019 at 2:10 PM.

I dealt with Josh while getting into my new lease. He was very helpful, knowledgable and professional. I would recommend him and the dealership again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Beyond Exceptional (Matthew Bader) (Lewis Rodriguez)

By Britts Infiniti on 7/29/2019 at 8:04 PM.

Good afternoon, As a person whom has worked in customer service field for 12hrs take customer service very seriously. I always found that being personable customers appreciate you as an individual not just another customer rep and or sales person if you work sales one on with customers. I can not say how professional and yet personable Matthew was with me and fiancé Plinio Sanchez. He went beyond and above for us and made sure we got exactly what we wanted!! He should be recognized for his outstanding service. He is the idea of what a sales professionalism should be in every aspect. We would like to thank him and the family/team of Greenwich Infiniti for exceptional service!!! Also I would like to have Lewis Recognized for his exceptional fast and very efficient service in helping in this sale for our brand new Infiniti. I’ve dealt with other dealers and never had a finance manager get us in a new car and have us in and out of the office in such a timely manner espoused having our 5yr old with us (we all know how impatient a 5yr old can be) lol. Again I am beyond thankful for the whole process of getting our new car!!!!!! Thank You Brittany Hatch Sent from my iPhone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service, staff, smooth sales process

By Dd12dd on 7/29/2019 at 2:35 PM.

First off the dealership is one of the best I've visited. Kind, not salesy and willing to listen to what you are looking for. Test driving a vehicle was no issue unlike Kings infiniti. Our sales rep Noelle was excellent, knowledgeable and patient. She was easy to work with honest and fair on pricing. She took the time post sale to go over any items we may want to discuss. Overall a great experience, this was our second purchase at Greenwich Infiniti and first with Noelle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth from start to finish

By kmbrewer7 on 7/28/2019 at 3:12 AM.

The staff at Greenwich Infiniti were great. The selection was good, pricing fair and the staff excellent. Everyone had enough time for us, were extremely knowledgeable about the vehicles and couldn't have been more accommodating . the dealership itself is comfortable and although I haven't tried it yet, the service area seems very well run and comfortable

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth process no pressure

By Elmayimbe93 on 7/27/2019 at 2:04 PM.

I went in to purchase a dodge gran caravan and i couldnt be more happy with their service. They gave me a good deal on my trade in, and they broke all the details down step by step. I felt no pressure to buy the car and their price was way below market value i give this place 6 stars if i could, very nice professional people. Josh Glahn was a great salesman very professional. Thanks guys.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By Br00klyn! on 7/25/2019 at 7:07 PM. Helped by Joseph Bernardo... 5 stars didnt work directly with him but I asked him a few questions and he was very informative and friendly.

Steven Perralta was my sales man and he did everything to make my buying experience perfect. I am kinda picky and can change my mind pretty quickly when I see something else. Steven was on it in a snap no well or what about this one... Nope it was ok no problem we can take a look, here let's take for a test drive no questions asked. I was there for awhile and everyone in treated me like a friend... hey are you hungry theres snacks and beverages or we can order you lunch I mean absolutely excellent customer service from everyone... never felt uncomfortable and almost at home. CRAIG NOE the Business Manager who did all the paper work and numbers was also absolutely a professional... He let me know all my options for purchasing, warranties absolutely everything... I even had a question after I left from purchasing my vehicle and he took his time in explaining my concern and making me realize i had no concern... To anyone looking into a purchasing a vehicle ( new or used ) this is the place to go... absolutely 5 stars... thanks again Steve and Craig and all of Infiniti of Geeenwich CT

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Finally a straight forward dealership

By frein on 7/17/2019 at 10:21 PM.

We visited 2 other dealers before this one. Everyone else played games. We drove from Long Island to Connecticut to make our purchase. Josh was straightforward and upfront. Worth the drive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership Ever!

By Walid.Hariki on 7/16/2019 at 8:03 PM.

i just bought a 2019 dodge Durango my dream car for the price i can afford. I spoke to Matthew Bader and Farid Ahmed and they were nothing but nice, professional and very welcoming. it took couples of hours for me to leave with my dream car. they lowered the price to a reasonable and affordable price that i was so happy with. they took care of everything even the right bank with lowest interest. they don't use BS banks like other dealer do, so they can make more money of you with huge interest. they also shop the best insurance deals for u. all u have to do is pick what fits your pocket and budget, and sign the paper. will i come back here? xxxx yeah. even if they dont have the car u want, they will look for one for u and bringing to u. 5 Stars is not enough, i will give them 7 stars like dubai hotels, the only hotels in the world with 7 stars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

outstanding

By zalewski family on 7/12/2019 at 2:19 PM.

our sales agent (matthew) was very helpful from the start of our buisness with them. very helpful and kind, and caring about family members. from the zalewski family

I would recommend this dealer.