Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Curtis Spencer Is The Guy!!!

By Mac0711 on 9/7/2016 at 2:57 PM.

I dealt with Curtis when purchasing a certified used vehicle online. Curtis was very professional, EXTREMELY knowledgeable about the vehicle, and understood what it took to make the deal. I must say, this is the BEST dealership I have ever dealt with! Rex Brewer in the service department is a super nice guy as well and will go the extra mile to assist you with whatever you might need.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Succinct and honest - great service department

By Scammed454 on 7/14/2016 at 9:42 PM. Helped by JP Gwinn.

I just became of this website and I want everyone to know that salesperson J.P. Gwinn, Greg Lair sales staff, is the go to guy if you need a car. The service department is outstanding and prompt. Thanks for restoring my faith in car dealerships. I'm the most skeptical person in the world and I'm not personal friends with any of these folks. Go to Greg Lair for a great deal!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase a new vehicle

By Sherry Robinson on 7/9/2016 at 5:20 AM. Helped by Jeff Brunson.

Jeff Brunson did an excellent job helping me in the process of purchasing my vehicle. He was very informative and patient with me and did a great job explaining the vehicle I chose and he went to extra lengths to make my experience very pleasant. I will always go back to Greg Lair for future purchases. Thank you, Sherry Robinson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Back to Red...

By Johnny on 5/28/2016 at 3:17 PM. Helped by Jeff Brunson, Rosmary O'Dell, Daryl Altman.

Traded with Jeff and the staff for a new Sierra, the deal was fair and the staff was superb from the demonstration of the vehicle to the extra effort in securing the best rate of finance. This was my first purchase with the Greg Lair dealership but not my last, they have earned my business! Thanks I love my new truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased new GMC 2500HD Pickup from J.P. Gwinn

By GodfreyGMC on 2/5/2016 at 8:52 PM. Helped by J.P. Gwinn, Doug Morrison, Rex Brewer & Ralph.

J.P. Gwinn was excellent to deal with and not the typical car salesman. He was not pushy, answered all of our questions and helped us locate the right pickup to meet our needs. His follow up and customer focus was outstanding. We interfaced with several folks at Greg Lair (J.P,, Doug, and Ralph) and all were very friendly and professional. Rex Brewer and the entire Service Department Team prepared and delivered our truck. It's definitely a shop that we will use for future service. Very knowledgeable employees! Thanks, Joe & Lynette Godfrey

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Worth the drive

By Toolguy on 12/16/2015 at 4:26 AM. Helped by jeff Brunson.

I was in the market for either a Buick Rendezvous or a Buick Rainier. I searched thru 6 different web sites and found a 2006 Rendezvous at Greg Lair Buick/GMC on a number of those sites. I did check on a couple of others as well. Two dealers never called back. From my first call to Greg Lair, the staff was courteous and helpful. I worked with Jeff Brunson on the phone and arranged to come down from Denver to look at the car. Jeff even picked me up at the airport. The car was clean, presented well, and drove like a Buick should. I've already passed his card on to a few friends of mine in Denver. The entire staff helped in making this a very pleasurable experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BRAXTON GAINES

By mobile home mover on 12/11/2015 at 10:40 PM. Helped by BRAXTON GAINES.

BOUGHT A NEW CAR YESTERDAY. BRAXTON GAINES WAS SUPER AND I DROVE AWAY IN A NEW CAR WITHIN A COUPLE OF HOURS SATISFIED. WAS HELPFUL IN EVERY WAY AND WORKED HARD TO GET ME THE DEAL I WANTED

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Carol Williams

By no on 10/28/2015 at 6:51 PM. Helped by Braxton Gaines.

looked all over town for a used KIA, even the kia dealership, found my car on craigslist glad I did. Thanks guys for the help.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Tracy Auldridge

By Ron&Jes on 8/4/2015 at 5:26 PM. Helped by Tracy Auldridge.

This is the 2nd time I bought a car from Greg Lair. They will work with you and have you in the car you want with no hassle and stress. If you look at a car from there ask for Tracy Auldridge he is a great sales professional and is very honest. Not one of those guys to push a car on you just to make a quick buck. I highly recommend buying a car from Tracy and will be back next time I want a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No Commission Sales People

By tammy on 1/16/2015 at 4:33 PM. Helped by Curtis.

We went to 3 other dealerships. We told them what we wanted, how much we could spend. They showed us what we didn't want, and the vehicle was more than we were willing to spend and continually called to convince us, what we didn't want, was what we wanted. We walked into Greg Lair, we met Curtis, A no Commission Sales Person. Very nice, welcoming and friendly! We told him what we wanted, how much we wanted to spend.We knew the price of the vehicle "before" they knew if we were trading. Up front pricing, amazing! Very respectful of the consumer. Greg Lair, raising the bar for honest, fair price and friendly shopping experience!! Keep up the great work!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

I went in to get for a general fluids and vehicle...

By brittanydmborden on 3/14/2014 at 1:28 PM. Helped by Rex.

I went in to get for a general fluids and vehicle inspection. Ended up with an alignment (which I expected), topped off fluids, and a stellar wash/vac/wipe down. They provided a complimentary car and were very easy to work with. I always was able to get ahold of Rex, my service guy, and he and the rest of the folks there were so friendly. I typically cringe at the thought of taking my car in because I've had some very bad experiences, but I drove away without feeling like I just gave my right arm for shotty work. I will continue to have service completed at Greg Lair and they will be my first look when purchasing a different vehicle. They were head and shoulders above the local GMC competition in terms of service, friendliness, value, and timeliness.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Rich from service dept offered to tow my vehicle to them...

By marylou12 on 4/16/2013 at 10:45 PM. Helped by terry and rich.

Rich from service dept offered to tow my vehicle to them since I have had many problems with this vehicle since day 1 and that he would "take care of it" . My van got towed and then he calls me telling me that I owe a 103.00 bill for towing I never requested or that they will hold my vehicle! Terry calls me which he stated is the service manager and wouldn't let me speak to Rich anymore (since that's who told me he'd take care of it) and was very rude and raised his voice at me telling me he would "put inside shop to where I can't get it" . I have never been treated so badly and think it's very bad business customer service to treat a customer like that especially when I paid cash for the vehicle. Now I'm about to have to go to Justice of Peace to get my vehicle back.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We saw this car online, and e-mailed asking aabout it,...

By Vickie Bishop on 10/23/2012 at 7:48 PM.

We saw this car online, and e-mailed asking aabout it, Jeff e-mailed us right back. He was very pleasant and willing to work with us any way he could. We live in Ulysses ,Ks. about 3 hrs from Amarillo,he was willing to see us any time that was best for us. When we went to look at the car it was still in transit, but we made the deal anyway, and he kept us informed about the delivery date about every other day. When we went to pick up the car he helped us with any question we had, and showed us everything that we should know about it. Jeff was really good to work with and when we need our next new car, he will be the first one we call.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Doug was an extremely knowledgable and easy guy to work...

By amberi on 9/28/2012 at 11:26 AM. Helped by Doug Morrison.

Doug was an extremely knowledgable and easy guy to work with. He went the extra mile and found me exactly what I wanted. Their 'forever' power train warranty is a huge plus for me on a used car. I will definitely recommend Greg Lair Dealership and Doug Morrison to all my friends!

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

I received great customer service at Greg Lair. I was...

By Jess3815 on 9/2/2012 at 9:40 PM. Helped by Kyle Wilkinson.

I received great customer service at Greg Lair. I was treated like an intelligent customer and they didn't try any of the usual car salesman tactics. They took the time to explain everything to me and worked with me on the price of my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Price
5   Quality of Work

This dealership has serviced my car on more than one...

By MagnusTexas on 7/12/2012 at 5:45 AM. Helped by Service department. Don't remember..

This dealership has serviced my car on more than one occasion. I would rather have my car taken to a place that will do the work right and at a fair price than to a business that I have to take a chance on. Greg Lair's service department has been fantastic with their service and how they've treated me on every occasion.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kris was great! He made us feel like family. Will be...

By kmosley on 5/21/2012 at 6:13 PM.

Kris was great! He made us feel like family. Will be going back to him for years to come. Didn't take advantage, just wanted us to get the best deal!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I thoroughly enjoyed working with Jeff. He was very...

By sherriebrorman on 5/16/2012 at 3:45 PM. Helped by Jeff Sherril.

I thoroughly enjoyed working with Jeff. He was very courteous and informative. He was very professional and worked hard to find the car I wanted. I would deal with him again and recommend Greg Lair to friends.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Everyone I worked with was very friendly. I feel...

By mollis on 5/9/2012 at 9:40 PM.

Everyone I worked with was very friendly. I feel confident that I got in a great used vehicle for a great price. I have already referred others to Greg Lair. Jeff was very good to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I brought my 03 Grand Am in last month for the third time...

By keeble512 on 4/25/2012 at 3:48 PM. Helped by Sean Buttram.

I brought my 03 Grand Am in last month for the third time in 18 months.The same problem was wrong but this time it it was on a different cylinder.I told Sean I thought that the head was a bad casting.He told me there was'nt any way to really tell.I have a bad back and my wife is on disability.I told Sean that I really could'nt afford to pay to have it fixed.He had the service department fix it for free.I'd like to thank Sean,the service department and everyone at Greg Lair for helping my wife and I.

I would recommend this dealer.