Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.5  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.5  
Service
1  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, courteous, no bs!

By BrianPBG on 1/20/2019 at 11:57 PM. Helped by Moe Desrosiers.

I had a truly positive experience buying a used CX-5 for my teenage son. Everyone we dealt with was courteous and professional, but Moe Desrosiers, our sales person was really a pleasure. We came to a fair price, and the team insisted on making sure the car was functioning safely and looking good for my new driver before turning it over. Thank you!

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
3   Friendliness
2   Overall Experience
3   Price
1   Quality of Work

Just ok, broken promises

By Ashley B on 1/3/2019 at 8:54 PM. Helped by Russell finance.

I would love to leave a positive review, most of my experience was ok. But when you get things in writting and people avoid you, its unnerving. My ex husband and i stopped by and left over 5 messages for the key fobs that were supposed to be made for our new purchase but almost 3 weeks later no one will pick up my calls. Russell the salesman is always with a customer and wont returns calls. Ive asked for the manager and i keep getting internet sales then put on hold. Terrible customer service. Currently on hole 15 minutes.

I would not recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
3   Overall Experience
5   Price
5   Quality of Work

75% Wonderful 25% Dreadful

By T & T on 12/27/2018 at 11:30 PM. Helped by Maurode Moe Desrosiers, Jeff (Sales Manager) and Rich in Financing and Ethan I think.

Let me first state that shopping on Christmas Eve was probably not the greatest idea. My wife and I arrived at the dealership 5 minutes before they opened and wandered the lot looking at the very colors of CX-5's. I had already done a ton of research and new pretty much what I thought we should pay for a 2018 Touring. After half an hour or so we still had not seen a sales person anywhere so we wandered inside and eventually met by Ethan who then turned us over to Moe. I can not state how happy we were with Moe and his professionalism. He explained the differences between a 2018 and the just arrived 2019 and let my wife take a test drive in a 2018 Blue touring model. She loved the car but wasn't quite sure about the color so Moe let her drive a White version of the same car ... I thought that was fantastic and that he had showed so much patience. We eventually went back into the dealer and Jeff the sales manager came out and said he would negotiate the price of the car with us instead of Moe running back and forth. I thought this was a great time saving idea and Jeff and I eventually agreed on a very good price for both the new car and the trade-in. He even agreed to pay all the dealer costs leaving me with just taxes and sticker fees. The price was actually lower than I had estimated I could get!! That's the 75% wonderful part. We had arrived at a little before 9am and it was now around 11:30 or so, not to bad so far. Moe told us the finance guy was working with another customer and would be with us soon, OK no problem. Moe brought our new car around and switched the license plate and gave my wife a great tour around her new car .. great still, right. After nearly 2 hours later of sitting around watching the finance guy we finally got in to see him. Now up to this point no one had asked me how much if any money I was putting down or how many months I wanted to finance the car for so when we finally sat down he had all this paper work done for 72 months instead of 60 and since I was putting money down he had more work to do. So after 15 minutes of redoing the paperwork we finally got to the point where he wanted to sell us paint protection, fabric protection and the like. We waited till he was done with his pitch and politely said no thank you. We now started signing paperwork. I've purchased many vehicles and this all seemed quite routine and as usual the last thing to sign is the sales contract. This is where it all went downhill fast. The contract seemed to be at least $1500 to $2000 higher than what I had calculated. He hemmed and hawed about this is what we agreed to and so on and I insisted it was wrong. He told us how great a deal we got and that the dealer was taking a hit on this sales. I eventually asked to see the original sheet that Jeff and I negotiated on and once I had that I showed him where in plain English Jeff had agreed to wave all dealer fees which were $799. So Rich does the paperwork again and I guess he thought since I had looked at the original that I would be willing to just sign the new version. I figured I better really check close this time and way down at the bottom there was a fee of $599 for some type of fabric protection. I stated to him I never agreed to anything of the sort and get this ... he said it was part of every contract! By now I'm steaming. The dealership has been closed for an hour and a half and my wife and I were tired and hungry. So I again objected and he gets fairly belligerent at this point saying Ok he'll take the money off but he just would add it back to the top. I said no ... he gets madder and I said no I would not be taking the car if that was in the price. The next instance Jeff the manager (who obviously had been listening) comes over and tells him to just take $600 off what we had agreed upon earlier. So another round of paperwork with what was finally the original agreed upon price (minus the extra $600) and we finally made it out of there. I know the job of the finance guy is to make the dealer money and he probably is successful with many of the people who don't take the time to thoroughly read their contracts. That's OK I guess but if he does get caught like he did this time he should then work extra hard not to piss off the customer. Even though it was not the best car buying experience I would still recommend buying from here. Just be very diligent when checking your paperwork and if your not 100% satisfied get the manager involved. PS ... My wife love her new Mazda CX-5

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy with my new car

By foststeb19 on 11/20/2018 at 5:23 AM. Helped by Maurode moe.

Maurode Moe sold me my new vehicle. I am happy with my car and deal. I appreciate the knowledge he had. I learned about great features i was unaware of, thanks again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excited

By Devfabbri on 10/12/2018 at 2:09 AM. Helped by Maurode Moe Desrosiers.

Thank you Grieco Mazda for the fantastic experience! I really appreciate it Moe has awesome I am so excited to have my new car Moe Maurode was a fabulous salesmen and so knowledgeable. This is my new go to whenever my family or I need a new car!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, Honest and Pleasant Staff

By HM on 9/17/2018 at 6:02 PM. Helped by Ofer Agajan, Maurode Moe Desrosiers, Jeffrey Cirks,Mike Finegan.

I was very pleased w the care and patience of this dealership. Of course, they are trying to make a sale and that they did and I got a great deal as well. Win-win! But they never made me feel pressured, answered all my questions. They did all I asked and we agreed on. Everyone from the sales people, the sales manager to the finance manager to the delivery of the car and explaining the features was great! From the test drive and teaching me how to use the features at first w salesman Ofer Agajan to the delivery when picked up and all explained w salseman Maurode Moe Desrosiers it was a great experience. Highly recommend Greico Mazada. So far, I love the CX-5 Grand Touring- it hugs the road and is very comfortable. I have had many more expensive cars in the past so I am beyond elated by both the car and the experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you keven and Valentina

By Kayla123 on 9/15/2018 at 5:42 PM. Helped by Valentina and Kevin.

Valentina and Kevin were beyond helpful. They understood my needs and really worked with me. It was not the “typical” car dealer experience. It was like you were talking to family and they were here to help. I love my new car. The whole process was seamless. Thank you !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect

By Danlaroy on 9/15/2018 at 12:23 AM. Helped by Valentina, Jeff, Kevin.

I just bought my first car, a mazda 3. From the time i met Valentina, through the closing with kevin, the dialogue process, and negotiations were transparent and reasonable. The people are great, the selection is amazing, the dealership is clean, and the experience was amazing. I give Valentina and greico my highest recommendation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The BEST dealership I have ever been too !!!

By Brooklyn Dom on 9/12/2018 at 9:42 PM. Helped by Moe and Kevin.

I walked into Greco Mazda to drop off my CX3 16 months early on my lease totally disgusted with Chase financial and was ready to walkout when I ran into Moe the salesman. he went above and Beyond in helping me get out of my lease early without any penalty and putting me in a brand new Mazda 6 with a lower payment and I will OWN IT at the end , I am retired on a fixed income and need the help ! Trying to do this for a week on my own to no avail MOE is the best and I have purchased a lot of cars in my time and he is the very BEST !!!! Also Kevin in the F & I dept. was GREAT !!!!! GOT ME the financing I need at a FANTASTIC rate THESE GUYS are FANTASTIC!!!! 5 STARS ACROSS THE BOARD !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and Professional

By Judy on 9/7/2018 at 2:06 AM. Helped by Valentina, Jeff and Mike.

The customer service at this dealership was impeccable. I recently purchased a new suv from Valentina. I purchased the vehicle for my very excited daughter who is a very motivated college student. We visited the dealership a week prior to the purchase for a test drive. During that week I was able to text my questions and concerns to Valentina to which she promptly responded. On the date of the purchase I was unable to arrive at the dealer before 6:30pm. They welcomed us and took their time throughout the entire process without any rush which made the purchase seamless and stress free. Thank you Grieco Mazda Team!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The ONLY dealership to buy from!

By Sara#1 on 9/6/2018 at 6:19 PM. Helped by Moe, jasmine, Kevin jeff.

Are you looking for an HONEST sales guy? Are you looking for a dealership that will treat you like FAMILY? are you looking for the BEST value? If you answered yes to any or all of these questions....then Mazda of Delray is the place for you! I am a customer since 1997. I am not paid for this review at all. I just know how hard it is to find a good, honest place to invest your money in. I'm on my 5th car from this dealership and one I referred my nephew so a Total of 6 transactions done at this dealership. The last 4 cars have been bought from Moe, he is the most AMAZING salesman there is on this planet. I will not buy anywhere else and this is the only dealership I would ever recommend. Once you stop in here you will forever be a Mazda owner. Ask for Moe!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New suv

By Karml1972 on 9/4/2018 at 6:06 PM. Helped by Maurode moe desrosiers.

I recently bought a new suv from moe and I vI had a very good experience purchasing my new suv from Maurode last week. Maurode helped set up my Bluetooth and home link and was able to answer all my questions.thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Attentive, Professional, Knowledgeable

By Karen BG on 9/2/2018 at 6:41 PM. Helped by Financial.

It’s fair to say that most people dread the car buying/leasing process, and typically feel the dealership is out to ‘get’ you. So it was a novel experience to work with Valentina Frankel, who was spot-on perfect from inception to completion. Not only did I find the perfect car and pricing, but my husband did too. Valentina’s care has not stopped there. She’s helped to accommodate my end of lease details with another company. We’re delighted with our vehicles and happy to be customers with Grieco, and grateful to Miss Frankel!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best customer service

By Kmj1965 on 8/21/2018 at 9:20 PM. Helped by McCline, Stephon.

Our sales person, Mr Stephon McCline, was very helpful and very professional.He worked around our budget and in few hours we bought our new SUV. I will positively recommend my family and friends to this dealership and to the salesperson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service

By live4life445 on 7/26/2018 at 3:18 PM. Helped by Maurode Moe Desrosiers.

My 3rd car from Maurode. Exceptional service, quality care, knowledgeable employees . Pretty quick and easy for car buying. I recommend to anyone interested in a good deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Flawless Victory

By DroneFanatic on 7/19/2018 at 2:42 AM. Helped by Maurode Desrosiers.

Maurode made the entire experience painless from start to finish I never felt pressured or uncomfortable during the negotiating. He kept me involved the whole time even letting me know when he was taking the car t get it washed and gas. He followed up through phone call and text to see if I was comfortable working everything. This was by far my best experience buying a Vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My 1st Mazda

By WiseGuy on 7/3/2018 at 6:37 AM. Helped by Moe Desrosiers.

Really great experince in my cx5 lease. I had been given a price by another dealer over the phone but they did not have the color i wanted when i arrived so i left. . I came in to Grieco and Moe made things deffinitely an Amazing process from start to finish and they had they had the jet black I wanted..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent dealership with excellent people

By BJRogue on 6/28/2018 at 8:39 PM. Helped by Russell, Jeff Cirks.

Bought my car from them today. Very professional and gave me a great deal. I got exactly what I wanted for the price I wanted. Will definitely come back here for my next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Greatest service I have ever recieved, has been from Grieco!

By Elopez on 6/8/2018 at 2:25 PM. Helped by Sales rep: Maurado (Moe), Finance Greg, and Mike and the GM.

ELopez I am so pleased with the level of Professionalism I received from Greico Mazda, throughout my whole process of determining what car I was really aiming for. "Moe" Maurado, Greg, Mike and the GM Knows what Exceptional service means! I recommend that anyone looking for a car visits this location!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!

By Thomasj1828 on 6/6/2018 at 7:19 PM. Helped by Moe, Greg, Mike and the GM..

Do yourself a HUGE favor, just go to Grieco! I must say that the level of service, professionalism and great deal I have gotten from Grieco has been awesome. Maurode (Moe) Desrosiers is our sales rep and he is just one great guy! He helped us from A through Z of the car buying process, and always answered, and returned our calls. Moe I would like to thank you, Greg, and Mike from finance and your GM.. I will NOT buy another car from another dealership again. I'm just going to follow my own advice and just go to Grieco!

I would recommend this dealer.