Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Love my GMC Canyon

By HappyCanyon on 12/28/2017 at 6:56 PM. Helped by Tyler Sheldon.

Upon arrivival I was greated by Tyler Sheldon. He was very helpful, professional and knew his products. I was in the market for a medium size pick up. I had looked at the Chevy and Toyata and it’s the GMC that felt the best. This is the 1st GM purchase for me in over 25 years. I’ve had the truck now into its 2nd day and love it. The overall experience thanks to Tyler was super!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Car Buying Experience!

By Ford Family Girl on 12/12/2017 at 2:03 AM. Helped by Michael Moyer.

Michael, my salesman, was extremely knowledgable about the vehicle and patient with my many questions. He was friendly, professional and easy to work with. Lonny made the finance part of the deal understandable, explaining every piece of paper I had to sign. I haven't bought a car in 11 years so I was a little stressed about the prospect but Michael and Lonny made the experience easy and fun. I love my new Lacrosse!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

September 8, 2017

By Jsb90 on 9/13/2017 at 10:04 PM. Helped by Donald Thomas.

From the moment I drove on the lot, there was a non forceful attitude. I like not being forced or coerced into buying anything. I had a decently personal encounter with Donald, the salesman. Donald is a very down to earth salesman and I was comfortable making the decision to purchase a 2017 Buick Encore!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great experience

By Jan P on 8/28/2017 at 1:30 PM. Helped by Michael Moyer.

Our salesman, Michael M., was awesome. His knowledge of GMC and the Acadia was impressive. He was personable and just a pleasure to work with. Our experience was easy and unlike car-buying experiences we have had in the past. Thank you, Griffin Motor for making this purchase enjoyable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service

By JasonAll on 7/13/2017 at 11:32 AM. Helped by Service Writer and Sales Manager.

Went for my first service and it went well. I had to leave my car and they gave me a loaner and dsirection to my meeting and lunch across town. When I returned my car was ready and washed Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best possible car buying experience.

By mh419 on 5/9/2017 at 11:56 PM. Helped by Donald Thomas.

A very personal relationship experience. It was not a sales driven experience. Dealership personnel sincerely understood our needs, as we explained them, and worked very hard to make sure we met our goals. All personnel were more than patient and accommodating. That is just what we would expect, given our past experiences with Griffin Motor Company. I would not purchase a Buick anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great group to work with

By Gfridrich on 5/2/2017 at 7:15 PM. Helped by Jeff.

Jeff sold my wife a new GMC and she loves it.would alway recommend Griffin Buick GMC. All the staff was helpful and wirked well together.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

BUYER BEWARE!!! HORRIBLE

By Mshor528 on 1/31/2016 at 2:27 AM. Helped by Shaf.

Rude, disrespectful, and mean.. Called 10 times about a vehicle on the lot, every time I was told they would call me back. Not one call returned, These guys not only wouldn't return a phone call, but the van we finally did buy had items missing that they had on there website, title was van with brake controller, bought van, no brake controller, they took it out before it was given to us. I called the manager over, his exact words where "I don't give a S%&$# what the website says, this is what it is" To make matters worse, as much I didn't want to give these guys any business, unfortunately i needed this van for work... but 4 days in to this purchase, I've already had a mechanic have to change out hose clamps there shotty service depart over tightened, and I've already been pulled over due to the fact that there is an alarm system in the van, which they never gave me the remotes, so for 15 minutes the 4 ways flash while driving down the road.. again I called and was told they would call me back... that was 3 days ago So.. now i have to spend 150 bucks on a brake controller, mechanic for the hose clamps and now either remotes for the key-less entry or a new alarm system... thanks griffin, wait until i tell the whole world what kind of business you are!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesone just awesome

By Ervin Mckoy on 11/20/2014 at 11:47 AM. Helped by Tyler...CHRISTIAN.

YO THIS IS BEST CAR DEALERS I EVER DEALT WITH HANDS DOWN..FRIENDLY....NOT MISLEADING & THEY MAKE U FEEL COMFORTABLE. ..THEY PUT US N A NEW CAR WHEN OTHERS CLAIMED IT WAS IMPOSSIBLE. .YO PLSE IF UR N THE AREA CHECK OUT THIS DEALERSHIP. .U WILL NOT B DISAPPOINTED. ..BEST EXPERIENCE I HAD THIS YEAR..&&&& MY WIFE HAPPY SO YESSSSSSSS

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Researching lux sedans incl. the LaCrosse

By andymick on 8/27/2014 at 6:33 PM. Helped by Shaf Rahman.

We met with the sales professional (Shaf) and we probably had the best experience ever when shopping for a car. We made an appointment and did not have to wait, even though the sales rep was tied up with another customer. He simply gave us the keys for a test drive plus brief instructions and off we went! When we returned he answered all our questions, gave us a ton of info that we did not ask about (but was valuable) and treated us with respect. He was patient and also truly trying to understand our requirements for a car. Based on this experience I highly recommend this dealership if you are shopping for a car. We purchased a different brand based on our requirements but I will continue to consider Buick for our next purchase and this dealer especially.

I would recommend this dealer.