Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.8  
Service
4  

Dealer Reviews

Show:  

Overall Rating

4.0  

4   Customer Service
4   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Awesome first experience for a newer car

By lilyrable_ on 8/13/2019 at 3:24 AM.

John did such a great job with helping me decide on my first buyer experience. And my grandma enjoyed how helpful he was in the final process of receiving my vehicle. I definitely would recommend this dealership. Can’t wait to enjoy my new ride.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used Ford Taurus Limited

By JoJo on 7/24/2019 at 6:17 PM.

Jim is awesome all around. He was helpful and understanding on what I needed and also what I didn't. I had went to several other dealerships and was not taken seriously or given chance to test drive cars myself. Jim knew I was interested in the Taurus and without any issues I was able to have that car for test driving the whole weekend. He was professional but also personable and also never tried to sway me away from what I needed. He was by far the best car salesman I have ever dealt with and Grogans was the best dealership I've ever dealt with. I would DEFINITELY recommend Jim Wesolowski and Grogans Towne Chrysler to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep Wrangler unlimited

By Johnnyd22588 on 7/22/2019 at 3:32 AM.

Great all around guy very personable. He found me exactly what I wanted and for the best price around. Service was quick followed up with me to always keep me posted on what was going on if your in the market for a new dodge Jeep or any car see Eric!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Used purchase

By Guzzi on 7/19/2019 at 7:05 PM.

Jim helped me with the purchase of a used vehicle. He was very helpful and prompt. I highly recommend him. Bre was also very helpful with financing. Jim and Bre were very professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

John is absolutely wonderful!

By Kelcmcc17 on 7/19/2019 at 6:48 PM.

From the beginning to the finality of my vehicle hunt, John provided a personal/ helpful experience. I highly recommend seeking his assistance when car shopping.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By lindapuffer on 7/8/2019 at 6:16 PM.

We are in our 60's so we have made many purchases! Our experience with John Baertschi at Grogan's Towne was one of the best we've had. He was friendly & knowledgeable but we never felt pressured by him. I would definitely recommend this dealership & especially this salesman.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Very pleased!

By Happy Ram Owner on 6/11/2019 at 2:27 AM.

Everyone I dealt with at the dealership, from the salesperson, Jim Wesolowski, to the Finance person, Heather Collins, to the couple of other sales folks who I chatted with were very friendly and professional. i especially appreciated that they took the time to listen, and not just try to "sell" me something. Jim was knowledgeable about the different vehicles that I looked at and didn't try to steer me towards any particular one. I ended up choosing a slightly newer Truck that qualified as Certified, which gave me some extra piece of mind. I appreciated the extra mile they went to as well to remove some after-market trim the previous owner had installed at no charge. Based on my experience, i would recommend them to any of my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Danny durango on 5/21/2019 at 10:22 PM.

I am very pleased with my recent purchase of a new 2019 Dodge Durango. Eric was very professional and knowledgeable with each car that he had me drive prior to my decision. I came from out of town, eric had cars in mind for me to drive prior to my arrival. This saved time and he was very helpful. At the time of purchase, Heather, was very helpful at explaining all the financial paperwork. She made it a smooth transition. Everyone at Grogan's were very friendly. I would highly recommend Eric at Grogan's, to assist you with your next car purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Two thumbs up !

By Hallbyz on 5/11/2019 at 11:55 PM.

I heard that grogan made the best deals so I gave them a shot. YES they do! Russ understood what I was looking for and actually got me more than that. It’s my 3rd ram lease and I finally got a deal that I was 100% pleased with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Kmurrell on 5/9/2019 at 7:10 PM.

John was great in assisting me buy my new car. He fixed any issues I had and communicated quickly and throughly. I would recommend John and this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By niccholaspage on 5/8/2019 at 4:27 AM.

Eric was really great and the car searching and buying experience at Grogan's was amazing. We were able to work out a good price and the car was great.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fair and honest

By Glenn and Deb on 4/26/2019 at 4:30 PM.

Our salesman was friendly, welcoming, and efficient. We went to this dealership to look at a jeep, and left with it the same day. We had an issue with a key for the vehicle and John took care of it without hesitation and handled it quickly. While we did not feel that we left there getting a "hot deal" on our purchase, we did feel that it was a fair deal and that our salesman was a man of integrity. This is the type of person that we prefer to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Staff very courteous and answered all my questions!

By JohnsonFam on 4/23/2019 at 3:24 PM.

First time visiting this specific dealership John was extremely professional and answered all our questions and actually was able to get us a lower payment than expected.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service

By Jared123 on 4/20/2019 at 4:36 AM.

Easy, fast and got me in to the car I wanted. Job well done. Will continue to deal with Russ. Best salesman in town in my opinion

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Marc Ray and John Baertschi are Trustworthy and men of their

By Spyder on 4/3/2019 at 1:41 PM. Helped by Norm handled our financing and is also Awesome! 5 Star.

Marc and John were open and honest and followed through with everything that they promised in a quick and efficient manor. It means everything to my wife and I that they did not BS us or pressure us into a quick decision. They return all phone calls,emails or texts in a timely manor. They went and got the truck that I wanted. I would absolutely recommend Grogan's Towne to all my friends and family. Thank you very much gentlemen! Steffan Webb

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By DFL on 4/3/2019 at 2:45 AM.

They were great! I can’t stress enough how grateful I am for the effort they put into making my terms work. They went to great lengths to make sure I got exactly what I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing person

By Ramsfan on 3/25/2019 at 4:03 PM.

Russ. Is a Honest hard working individual. He goes out of his way to work with you. Useing his knowledge and being patient. I will recommend him to everyone. I bought a 2018 Ram 2500,then my son leased 2019 Ram 1500, then my other son leased a Grand Cherekee and finally I bought my wife a 2019 Jeep Compass. All because of Russ’s salesmanship and overall great person.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Focused on you

By Hannah Duschl on 3/26/2019 at 2:48 PM.

The environment was friendly and focused on me. John respected my budget and did not try to up-sell me in any way and helped me narrow down my choices to the best option for my use of the car. It was a great overall experience and I have no complaints.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Russ is the man !!!!

By Brockboyd3 on 3/22/2019 at 8:32 PM.

Russ is the absolute man. Great service very polite hard working went out of his way to get me what I wanted If you're looking for any vehicle stop in a see russ he will take care of you and do whatever in his power to get you what you are looking for. Thanks again russ truly appreciate it and love my car

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
4   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Salesman with integrity

By John on 3/12/2019 at 10:50 PM.

We had our car get totaled which put on on the search for a replacement. I did a lot of internet research. Went to several dealership's in the area. We drove lots of cars. I finally ended up at Grogan Town and meet Chris. He is the first salesman that didn't try to push us in on direction or another. He treated us as old friends that had not seen each other in years. He showed true patience with my wife and girls as we went back and forth on what we wanted. He pulled up lots of options in the price range we were looking for and would just get the keys and walk away giving us time and room to breathe. As we talked back and forth. We found that we were both veterans and had both served around the same time. He was great from start to finish. I wish that I could say the same thing about all the salesman at this location but Chris definitely went above and beyond to help.

I would recommend this dealer.