Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service during my very first brand new car purchas

By Craig Thompson on 10/20/2017 at 1:50 PM. Helped by Sorry I forget the finance employee name, but she was awesome as well!!.

The salesman was warm, friendly and gave a trusting feeling. The environment of the dealership was positive, energetic and inviting. It was a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and fast service

By Ksw1zzle on 10/4/2017 at 2:01 PM.

The sales manager John that helped us did a wonderful job. We were new to buying a car and he made the process simple for us. He was very kind and not aggressive at all. He helped us make the decision we felt comfortable with. We were then sent over to see a financial advisor who walked us through all the fine details and paperwork. She also explained everything well and guided us toward the right decision. We are very happy that we decided to do business with Grogan’s Towne.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Marc Ray and his Sales team are great !!!

By Zielinski Marvin777 on 10/3/2017 at 4:17 PM.

Marc Ray and his team at Grogans are the Best !!!!! I would recommend them to everybody I know ! Bought my 1st. car from Marc when he first started !!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Deal Ever

By Krissy on 10/3/2017 at 3:59 PM.

Excellent service, great staff, extremely helpful. I Would recommend this dealership to anyone and everyone! Thank you for getting me the car of my dreams!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of used 2011 Toyota Rav4

By groan fan beme on 10/3/2017 at 2:10 PM.

I would highly recommend this dealership to anyone seeking to purchase a vehicle. Their goal is to serve their customers with a friendly welcome and seeing to it that you are completely satisfied with your purchase. They will be my first consideration whenever look for a vehicle in the future, new or used. Special thank you to Chris Aughney who went over and above to see that we left completely satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Signed a lease for my first car

By emauter on 9/28/2017 at 5:34 PM.

Great experience. Salesman was Freddie Mason. He did a great job of making me feel comfortable and confident in the purchase I made. Freddie was honest, and knowledgeable. I am not leasing a 2018 Jeep Compass with no complaints.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick, professional

By JDuFour44 on 9/25/2017 at 11:51 PM.

Had a pleasure working with John at grogans towne he was very professional helped me out with lots and I will forsure recommended and be looking to stop by sometime in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service as usual

By Challenger 1 on 9/5/2017 at 2:07 PM.

Fast courteous and good service fast courteous and good service I'll definitely do business here again very much satisfied John's a good person in the great salesman

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Great no hassle experience.

By Karen Rossbach on 9/14/2017 at 1:42 AM.

Joe Lambert in the used car Department was AMAZING. He assisted us with a couple of test drives, never hassled us, he let us take it home overnight (that turned into two nights). No annoying phone calls and left us alone. Would recommend Joe and Grogans to anyone looking for a great deal and a no nonsense buying experience look up Joe. Thanks again Joe!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Quality of Work

Joseph is an excellent dealer

By Joo on 9/8/2017 at 5:55 PM.

I was looking for 370z but the dealership had one in thier inventory. Tried cantact them and Joeseph called me. We had talked many things of the vehicle and I realized that he was trustworthy salesman. I asked him to send many detail pics of the vehicle then he sent me the right pics I wanted. I decided to take the vehicle so asked him to transfer the vehicle to my place in Texas. All transaction was super smooth and I satisfied all the things. I highly recomend doing business with him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used Car Purchase

By Chelsea1023 on 9/7/2017 at 7:42 PM.

I just purchased my second used vehicle through Grogan's Towne, and both times I was absolutely satisfied with the phenomenal service! Both cars were purchased through Joe Lambert who did everything he possibly could to be sure that I was getting a good deal and that everything was taken care of to my liking. I have always been impressed with the attention and knowledge that Joe holds. I was also happy with my finance portion with Bre, who was quick and efficient while being friendly and personable, which is not an easy task. Every experience that I have had at Grogan's Town has been nothing shy of excellent, and I will continue to refer others to this dealer, as well as come here for all of my needs as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and Painless

By Zach on 9/7/2017 at 7:23 PM.

John was very personable, made the car buying process quick and painless. I will be coming back here and recommend this dealership and John to friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful and friendly

By Suez4 on 9/7/2017 at 12:55 AM.

Bob was extremely helpful. I went in with a list of cars I researched on the internet and he found them and let me take them for a test drive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very Satisfied!

By Jeepdriver on 9/3/2017 at 1:35 AM.

I was referred to John Baertschi by a friend who had also purchased a Jeep from John.He was very helpful and knowledgeable and finding the right car for us.We purchased a 2016 Jeep Cherokee Limited and we absolutely love it and feel we ended up with a great deal. We would recommend John Baertschi and Grogans Towne to our friends and family! We would also like to say that Bre was also very helpful , she helped us get us to a payment within our budget and gave us some advice on different vehicles that helpd us make our choice as well. Thank you we had a very positive experience buying a used car from all of you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Positive

By Vanmom on 8/31/2017 at 11:32 PM.

Everything went smooth from start to finish. I highly recommend Grogan's. Bob Reaume and Bre were excellent and truly pros at what they do. Great team of people at Grogan's Towne!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very easy

By Carcarcar on 8/25/2017 at 11:18 PM.

Bought a 2015 dodge dart. Dealer had best deal on price and made the whole process very easy- car was exactly what was promised and there was no catch. Definitely made the drive from Michigan worth it.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome

By Vanessa1128 on 8/24/2017 at 10:11 PM.

Very nice people it was a pleasure doing business with them! They did a great job I drive the car twice before I bought it

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Great Service

By Heather92987 on 8/14/2017 at 5:45 PM.

John Baertschi is a great salesman. He took care of all of our needs. He didn't care how fussy I was about driving multiple vehicles. I will recommend him to friends and family looking to get into a new or used vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great

By Niki1621 on 8/22/2017 at 12:09 AM.

Went above and beyond to make sure we were sastified and that we had everything we needed. Explained everything so well and go is through the process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bob is a lifesaver!

By Xclark15 on 8/15/2017 at 10:10 PM.

We came to Grogan's for our 2014 Jeep Patriot three years ago. When it was time to trade and upgrade for our little one coming soon, it was a no brainer to come back. Bob really helped us work out a great deal! The process was easy and fast, and in the end we drove home in our 2015 Chevy Equinox Lt! We're so happy, thanks Bob!

I would recommend this dealer.