Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
1.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bob is a lifesaver!

By Xclark15 on 8/15/2017 at 10:10 PM.

We came to Grogan's for our 2014 Jeep Patriot three years ago. When it was time to trade and upgrade for our little one coming soon, it was a no brainer to come back. Bob really helped us work out a great deal! The process was easy and fast, and in the end we drove home in our 2015 Chevy Equinox Lt! We're so happy, thanks Bob!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience I have ever had.

By Pspanfellner1978 on 8/10/2017 at 11:53 PM.

Joe explained everything step by step and he told us he would get us out in 45 minutes which he did. Very friendly and honest. Bre was also very Friendly and got us out of there as fast as she could.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly and time efficient

By Wrangler3 on 8/7/2017 at 6:44 PM.

John was beyond helpful and very friendly. He made sure he did his best to get me in the car that I wanted for the best deal! I would refer John to anyone looking for a new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

It was a good experience

By Kray1961 on 8/6/2017 at 12:25 AM.

Everyone at the dealership was very nice and accommodating. I went in looking for a particular vehicle that you had in inventory and it was there and ready for me to test drive. Once I test drove it and decided to buy it setting up the deal for the car was pretty easy as I was pre-approved when I arrived. It was a nice experience. I would recommend your dealership in the future..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience love this dealership

By Kkvkckck on 8/5/2017 at 6:00 PM.

Love the friendly customer service. Everyone is always very helpful fast and friendly both salespeople and in the service department. The dealership overall experience has always been great for me

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Quick and easy

By Chammons1027 on 8/4/2017 at 9:14 PM.

I called bob and asked about a vehicle I had seen on the website and he held it for me, I came in to the dealership about 3 hours later and ended up leaving with it...bob was great...there was a few things wrong with the vehicle and bob assured they would order the part and get it fixed for me. Bre in financing was wonderful as well, my whole expierence was easy as can be. Wonderful place

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy, customer friendly, effective service in all areas.

By JaimiLind on 7/31/2017 at 6:43 PM.

I was pleased with every person I came in contact with. My needs and desires were met when deciding on a new vehicle as well as great advise was given to help better my experience. The staff had helped in every corner to make sure I had a great and affordable deal. I decided to lease a brand new car for the very first time and I do not regret it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent went above and beyond for us..

By Dan Faust on 7/29/2017 at 9:19 PM.

Always taken care of us service is great and buying experience is always awesome best dealership in our area.. Did not take all day to get the purchase taken care of was fast efficient visit , always recommend Grogans to my family and friends.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome service!

By Alysonmarie0406 on 7/27/2017 at 2:03 PM.

Grogans Towne is a great dealership! Huge selection of new and used vehicles and great employees! John Baertschi was great to work with as well as the Heather Collins, who worked with us in the finance department! Overall everyone here went above and beyond to get us what we wanted without hassle.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Hard workers

By Wtfd7125 on 7/25/2017 at 3:22 AM. Helped by Tim Smith.

John Baertschi worked his devil dog tail off to get us in our 2014 Journey. Brie was amazing in the financing department. Very pleased with the fact they even included our 6 year old daughter. Recommendations will be on the way and we will be back. Wonderful family atmosphere. Everybody knew everybody.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome transition

By Sandbern on 7/24/2017 at 11:46 PM.

The transition from one lease car to another was very smooth and relaxing. Everyone was very friendly and helpful. John Baertschi was so knowledgeable with all our questions. I definitely will send our friends to him and Grogan's Town.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME with a SMILE!

By Timothy1970 on 7/20/2017 at 9:58 PM.

Working with Bob Reaume and Bre Suwinski made buying my 2015 Chrysler 200S an Awesome experience! I will be back in the next few years to work with Bob and Bre that's a promise!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Absolutely wonderful

By Elizabeth E. on 7/23/2017 at 5:46 AM.

This was my first time buying a car I'd be making payments on and everything went so well! I was only there for around 4 hours and I got exactly what I wanted. John was extremely friendly, helpful, and was very gracious when it came to answering my questions. Heather was very thorough when explaining the finances and answering my questions. Because of Grogans I had the perfect car buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

John was great

By Kalin09 on 7/19/2017 at 1:54 PM.

John was such a great help! My husband and I thought it made the car buying process quick and easy. We would defiantly come back again to purchase our next car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy

By Chad314 on 7/20/2017 at 11:18 PM.

Was quick and easy. Joe was very professional and honest. Would definitely recommend to friends and family. Made purchasing a car stress free. Will buy future cars here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Dealership

By mida1432 on 7/15/2017 at 5:58 PM.

Drove down from Michigan and it was completely worth it! Bob was very kind. He helped us quickly and efficiently. My future vehicles will be from this dealership, whether it be new or used.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Very nice experience

By Batgirl96 on 7/15/2017 at 4:58 PM.

The dealers were very nice and professional. I was not put under any sort of pressure to purchase a vehicle, I really appreciate that! It was a very good experience, considering this is my first time purchasing a car from a dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful service

By MrsGonia on 7/13/2017 at 11:56 PM.

Loved the service! Will definitely come back again when it's time for a new car! Wonderful atmosphere compared to the other local dealerships in this area.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Made it easy and quick.

By Punksmom07 on 7/10/2017 at 9:27 PM.

I was really anxious with buying a vehicle for the first time in 8 years and having another car payment for the first time in 5 years. Bob made the whole process streamlined and easy. I am glad I came to Grogan's. Very pleased with everything and the vehicle is fabulous!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!!

By grasachick13 on 7/12/2017 at 9:33 PM.

Every person I met was extremely friendly and knowledgeable. I got to test drive multiple cars until I found the perfect one for me and my budget. They made the entire process easy.

I would recommend this dealer.