Dealer 2-Year Rating

Overall Rating

3.9 / 5
Customer Service
3.7  
Friendliness
4.1  
Overall Experience
3.7  
Price
4.1  
Quality of Work
3.7  

Dealer Reviews

Show:  

Overall Rating

2.0  

1   Customer Service
5   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Owner inferred I am a liar

By Porsche944911 on 8/17/2019 at 1:02 AM.

Bought a used car from Grow. Had defective tires. One tire had a bubble in sidewall. Two of the remaining three tires had tire rot. Grow Owner said there was no tire rot. Beg to differ. Serra Honda said there indeed was tire rot. Serra did not push new tires on me. In fact, i told them I could get cheaper elsewhere. Serra sold to me at near cost to match what i was getting off TireRack and Walmart. They did not make much on me! Stay away from Grow. Owner crapped all Over a 27 year veteran, ME! Terrible!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Grow is just awesome!

By Mare618 on 8/14/2019 at 9:31 PM. Helped by Whoever details their cars. ??.

Grow is a no pressure sales, which is friendly and knowledgeable. Jack kept in touch with me about test driving time, via text messages. There was a delay on my part to come test drive it, and I asked if I could have a text to see if they sold it over the weekend. Monday morning I got a text and it was still there. I schedule for Tuesday and Tuesday afternoon I am the proud owner of the Cleanest really nice (used) car. You never would of guess it is 5 yrs old. I am so happy, Thank you Jack!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

BAD EXPERIENCE WITH THIS DEALERSHIP

By michele320 on 8/11/2019 at 1:18 AM.

I purchased a vehicle at this dealership on or about July 19, 2019. This dealership sold me this vehicle without a safety inspection and without an emissions inspection. When I asked both the salesman, Jack, and the owner, David, whether anything was wrong with the vehicle BEFORE I purchased it, they each told me that the only problem with the vehicle was that there was a problem with the passenger-side rear window. So based on the lies they told me, I purchased the vehicle. AFTER I PURCHASED THIS VEHICLE, I found out that I had to get the entire transmission rebuilt because the transmission was burnt out. There was also an exhaust leak near the catalytic converter that had to be repaired, and the brakes on the vehicle were bad and I had to get new brakes all the way around on the vehicle. These people are liars, frauds, and they took advantage of me. I do NOT recommend going to this dealership.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Parm on 6/27/2019 at 1:21 AM.

Yes, great experience. Jack and Chris were a pleasure to work with. I highly recommend Grow and I expect to visit again when it’s time for my next car.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price

Great experience

By Mnickjy on 4/14/2019 at 9:51 PM.

The staff, Jack and Chris, were friendly and professional. The whole car process was easy and quick. The cars were priced competitively, no surprises. Thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By cneistat on 3/8/2019 at 10:22 PM.

The guys at Grow Automotive made my car buying experience awesome. I purchased 2 cars, 10 Camry & an 02 Camry for our son. i highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Finding the Perfect Fit

By AnnTree on 8/3/2018 at 4:46 PM.

Found the perfect vehicle for my husband and I last fall working with Chris. He was quick to help us get what we needed, open and honest on all features to help us decide, and made sure all aspects were laid out on the table before committing. Went out of his way to get us the financing we needed, and was very thorough on the steps to take from start to finish. Could not have been more of a seamless process. Will definitely return for our next vehicle purchase, and recommend to anyone we know that is searching.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat Customer

By MomOfFour75 on 8/3/2018 at 2:46 PM.

I've bought 2 cars here in the past 3 years. It's worth a 45-minute drive from IL to a dealership I can trust.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Who knew finding the perfect car was this easy!

By Soffner123 on 8/2/2018 at 10:44 PM.

Chris helped us pick out and find the perfect truck for our needs. He got us the best rate and loan financing. We did not have to do anything other tell him what We were looking for! Even though we may have been a little picky he did not give up or turn us away as others had. We have a truck with all the options we wanted. Couldn’t have asked for a better experience from start to finish!!

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Horrible for POC

By Lm.17 on 6/21/2018 at 7:06 PM. Helped by Wasn’t even introduced.

Horrible experience at this car lot. Was told multiple times “not to drive off the lot” as if we couldn’t comprehend . Was even asked “how would you even pay for this” before being given the keys. Assumed a trade in would have to be made as if we didn’t have the money. Baits people online by falsely advertising whether a car is manual or automatic. Horrible place for people of color !!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I needed a reliable 1st car for my son

By Becky Homfeld on 4/26/2017 at 3:54 AM.

I was looking for an affordable vehicle for my 17 year old son. I happened to see a Facebook post by Dave Woellaeger. It clearly stated that he had about 15 different vehicles available and how much each one cost. He was very honest and upfront about what each car entailed. I was extremely impressed with how fast, courteous and forthcoming Dave was from the very beginning. From the moment I saw the car posted by Dave to the time I bought and took possession of the vehicle, only about 12 hours had passed! I'm still in awe that the vehicle was as clean as it was and even though it was a 15 year old vehicle, the interior is absolutely immaculate!! This is absolutely the perfect first car for my son and ANYONE'S son for that matter!! It is in great shape and it's perfectly safe for my son's first car. I would highly recommend anyone going to see Dave at Grow Automotive, he's definitely going to take as good of care of you as he did of us! And as an added bonus...I now no longer have to let my son take my good car nor do I have to run around playing "taxi cab" with all my son's friends/girlfriends!! ~~Thanks again Dave, you have no idea how big of a life saver you've been. Additionally, if anyone has any specific questions about my experience with Dave and Grow Automotive, I'd be more than happy to answer anyone's questions. If needed, you can ask Dave for my personal cell number. Extremely satisfied, Becky H.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Mine is a Lemon

By Missy Elliot on 3/24/2017 at 7:32 PM. Helped by Jack.

I purchased a car 6 months ago I have put $3000 into it already. Starting breaking down 1 month after purchase. The warranty they offer is NO good! Me being a woman I believe they got over on me. NEVER PURCHASE A CAR FROM THESE PEOPLE!

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Buyer beware.

By Jonathan P Ruzicka on 11/13/2016 at 9:00 PM. Helped by Dave.

He has sold me an engine that doesn't work and would not honor it. he does not care about anybody but making a dollar is what he wants. I've talk to other customers who have read my reviews on his Facebook page and the same thing happened to them do not buy from this guy any good review is from someone he knows already. grow auto is a scam. And it's a crappy name too.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent experience at Grow Automotive

By A6UKGezr on 6/16/2016 at 4:44 PM. Helped by Jack,Chris.

Grow Automotive was white glove from start to finish. I'm from out of state and contacted Jack to discuss the vehicle by email and phone. Jack and Chris were responsive to my questions and gave me all the assurances I needed to buy the vehicle sight unseen. Flying into St. Louis, Jack picked me up and drove me the dealership. My car was waiting, detailed, gassed up and ready to go. After a quick test drive I hit the road. 850 miles later I arrived home with zero issues. There is no doubt in my mind that Grow Automotive is a step above the rest of the car dealership pack. They are a professional company who obviously take a lot of pride in what they do.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Needed a Car - Got a Car!

By Richard Darling on 4/5/2016 at 4:51 PM. Helped by Dave, Chris, Jack.

Dave is a great guy and Grow Automotive is a wonderful business. I got financing even though my credit is bad. Paid my car off a year early because of the easy repayment options, and love love love my car! Jack, Chris, Dave and the whole gang are great folks and Dave knew exactly what car I needed before I did. These folks are the real deal and an asset to the community!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership with fantastic customer service

By ZachA23 on 3/31/2016 at 5:55 PM. Helped by Dave, Chris.

I have purchased two vehicles from Grow Auto and both experiences have been great and low stress. They helped me through purchasing my first car and I returned later to buy another newer vehicle. I highly recommend the crew at Grow Auto.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dave, Chris, and Jack are the best

By srobichaux on 3/30/2016 at 8:09 PM. Helped by Dave, Chris, Jack.

Dave and the guys take care of my entire family. We are customers for life. They always go out of their way to make sure we are happy. Our most recent purchase was a 2009 Nissan Altima. They went out of their way to get a bunch of extras installed for me. I could not be happier with the vehicle and the price I paid.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and painless

By Zzzcars81 on 3/23/2016 at 10:57 PM. Helped by St Louis.

Love my car from Growauto. Love my Honda so much. It was the exact car I wanted, at the extact price. Everyone one was overtly friendly and professional. Will go back.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Painless

By jozwik21 on 3/23/2016 at 8:27 PM. Helped by Dave.

Nobody looks forward to the arduous process of buying a new vehicle, its something we have to do from time to time. I have had many long frustrating experiences in the past. Dave and his team at Grow Auto made it painless. They were direct and fair, the quality of service was second to none.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We love our families new SUV! Thank you!

By Pmomma4 on 3/23/2016 at 6:40 PM. Helped by Dave, Chris and Jack.

Dave, Chris and Jack went above and beyond in helping our family find the perfect SUV for our family. We are extremely happy with our purchase. They really listened to us and found us a great deal on exactly what we were looking for. They were very helpful and professional through the entire process. I absolutely love my new mom-mobile. We will definitely be back with our future business.

I would recommend this dealer.