Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience.

By Osaunders81 on 11/16/2018 at 4:49 PM. Helped by Albert.

Gunn Nissan, has given us great customer service and service department is prompt to get the work done. I have two other Nissan service department near by, but we choose Gunn for there great customer service. I have been here twice and continue on doing business at this location.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service department

By Cdl2307 on 11/15/2018 at 5:51 PM. Helped by Rio.

The service department did a fantastic job taking care of me and made me feel valued! I will definitely continue getting my car taken care of there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome 👏🏼 service

By Rafael923 on 11/15/2018 at 5:45 PM. Helped by Elias Marroquin.

I would just like to thank everybody for being so kind and so professional courteous and they did an awesome job I would choose you recommend them to all my friends and family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change requested

By Nissan on 11/15/2018 at 1:25 AM. Helped by Elias Marroquin.

I went for an oil change, and when I left I had a clean list of all systems. Very thorough & careful examination of my car. I feel secure driving. The service manager I dealt with was wonderful & kind.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall Service

By 123456 on 11/14/2018 at 4:37 PM. Helped by Albert.

I’m very satisfied about the last service in Gunn Nissan! I have received a rental car this time and it was very convenient Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Gunn Nissan Service

By Nana on 11/8/2018 at 4:30 PM. Helped by Albert Cantu.

Thanks Albert Cantu and the rest of the Gunn service team. My car is always ready when promised and the work is always done right .

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

For maintenance ask for David

By Nissandaniel on 11/6/2018 at 4:32 PM. Helped by David.

Have had great experience with David taking lead on my vehicle required maintenance. He is very professional and always up front with all that is required

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Professional and Friendly Service

By Susanjean61 on 11/6/2018 at 4:44 AM.

I felt comfortable with the assistance of the people who helped me with the auto buying experience. However the amount of time to complete the purchase was longer than I anticipated.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Not A Great Experience

By rprcanyonman on 11/2/2018 at 2:32 AM. Helped by Carl.

This is the second time in a row that I have not had a pleasant experience with Gunn Nissan! I was told my car would be ready within 4 hours on the recall and that I would be called at that time. After 5 1/2 hours , I called and was told my rep had gone to lunch or had gone home! What? Huh? I was told someone would call me wirhin 20 minutes. No one called! I called back and talked to my rep. He said he had left a message. I checked and there were no messages. Not a pleasant experience again! No one cares about the customer , just the money you spend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By mariarubygarcia81@gmail.com on 10/31/2018 at 2:05 PM. Helped by Rio from service and Ernesto from service.

I took my Do you go in for some work sales department was awesome on top of everything I needed done it done quickly didn’t have to wait long excellent service I would highly recommend the service department and a dealership to everyone that I know

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service

By Sam on 11/1/2018 at 4:38 PM. Helped by Rio Arguello.

I have an older truck that needed alot of work. Rio gave me a quote for repairs. Work was done in a timely manner and final price was what I was quoted. I appreciate Gunn's honesty about repairs unlike other places I've been.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!!

By laguna30 on 10/31/2018 at 6:33 PM. Helped by Fadi Sawah,Derek Berlanga.

The buying experience at Gunn was simply awesome! They are truly a team driven to provide great service. Starting with sales consultant Fadi Sawah who showed us several cars, and made sure we had the right color picked out. Then we continued with the sales manager Roy Castillo who was very courteous, and explained all the finical details to make sure we made the right choice. We ended the process with financial agent Derek Berlanga who was very detailed in answering all the questions we had about the purchase. All three worked in complete harmony to ensure a great buying experience!! I have to give Mr. Castillo special Kudos for giving his team the tools needed to complete the deal, and making our buying experience a complete pleasure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service excellence

By Barbara Christina on 10/28/2018 at 1:10 PM. Helped by Rio in service.

Rio gave above expectations service experience. The staff at this dealer is amazing. Purchased two cars here this year and will continue to use Rio in service as his service was above excellent. My favorite salesman is Robert, he gets me exactly what I'm looking for. All the guys r awesome in finance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second Lease

By Muranoforme on 10/26/2018 at 4:03 PM. Helped by Gabriel De La Garza Rate 5 stars.

Recieved a great price on my second lease. Gabriel De La Garza, a wonderful consultant, assisted me in deciding between two different Nissan models. With his suggestions my choice will be perfect for my husband and me.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Very thorough about details regarding the work needed.

By Luvmygunn82 on 10/26/2018 at 5:20 PM. Helped by Albert Cantu @ Gunn Nissan.

Albert Cantu, the Service Advisor/Manager at Gunn Nissan was very helpful/thorough regarding details about work needed for Airbag Recall and alignment. Thanks Again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Gunn Nison Always great service

By Gus on 10/24/2018 at 3:41 PM.

KJ is great salesman and we have bought several trucks from him. Great service with Gunn even after all papers signed. Highly recommend and will be back. Had our first oil change and they even rotate the tires 😃I don’t remember service guys name but he was nice and very knowledgeable. Great job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Express Oil Change

By Jane on 10/24/2018 at 3:44 PM. Helped by don't remember.

The oil change takes about 1 hour, but the waiting area is very comfortable with Starbucks coffee, snacks, TV, USB ports and charging stations ...... not to mention gorgeous cars to look at in the show room. Restrooms are large and very clean. It is almost a treat to go in for service.....I don't mind the wait.

I would recommend this dealer.

Overall Rating

2.2  

1   Customer Service
2   Friendliness
3   Overall Experience
2   Price
3   Quality of Work

Waste mymorning

By Tarheel75 on 10/24/2018 at 2:00 AM. Helped by Have no idea. Since I had no appt( which I was told could not be made, waited almost 3 hrs for an oil change.

Gunn wont take appointments for Saturday service online or over the phone. So did walkin for oil change & they asked if I had appt. Huh?

I would not recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
3   Quality of Work

Experience at Gunn Nissan

By Nhartiv on 10/21/2018 at 4:12 PM. Helped by I worked with Lupe in Service..

I was dissatisfied with my experience. And I wiould not recommend to others. Parts were placed on my car and were not discussed with me before changing. My car had been ready for some time and I was not notified I waited over 3hrs before going to look myself because my service advisor was not attentive enough. Then after I see my car I go to him and he says oh yea it’s ready. Other service advisors were notifying their customers of when their vehicles were ready and would notify or tell them exactly what was going on with their vehicle.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Terrific Truck Buying Experience

By E. Rodriguez on 10/17/2018 at 11:51 PM. Helped by Gabriel De La Garza (sales) and Rio Arguello (service).

After 17 years of owning my truck, it was totaled when I was t-boned. Fortunately, the team at Gunn Nissan treated me with TLC, and treated me like family! Gabriel De La Garza shared insights about the benefits of owning a Nissan Frontier and Akaki Tsutskiridze gave ideal advice and assistance with financing! Then, I was given a tour and red carpet treatment by Gabriel! He even took an awesome pic of me with the truck to share with my family!

I would recommend this dealer.