Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love it!

By Lisa Vallone on 7/19/2019 at 6:20 PM. Helped by Ariel..

Ariel was amazing. She made me feel very well taken care of. She was pushy at all and I liked that. I love my new car!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks for the new whip

By Amueller on 7/17/2019 at 5:36 PM.

I’ve been driving the same car for ten years and was extremely reluctant to get a new car. Alex Koppleman was brilliant and made the process incredibly easy. He knew exactly what needed to happen and got me a great deal. Thanks for everything!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

VW recall

By TDARIENZO on 7/15/2019 at 6:28 PM. Helped by Lucas Reis.

I had been waiting for months to get a recall service appt from another dealer. Gunther made appt within just a couple days. Lucas Reis was my service manager and was very friendly and helpful. I was extremely satisfied with this service.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Gunther rocks

By potatoe4 on 7/11/2019 at 12:32 PM.

Beau was great! And had the patience and dedication any buyer deserves. Top processional! Will certainly come back! The options of cars are great and the one we got rides sweetly!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Cheez113 on 7/8/2019 at 5:22 PM.

David was fast and very helpful. Was in and out in 30 minutes and felt great about our purchase . I would ighly recommend and will return .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Renew

By Wafcig-mupner-8jynDo on 7/7/2019 at 12:22 AM.

Great and always nice and professional and very detailed and i want to continue with them for the year to come and hopefully they will continue with best service

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

One complaint

By BMBAS on 7/4/2019 at 6:55 PM.

There was not a lot of haggling but after the entire process was completed I noticed that I was sold a dent guard policy which no one asked me if I wanted

I would recommend this dealer.

Overall Rating

3.6  

4   Customer Service
4   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

Sales

By CATANZAROSTEVEN on 7/4/2019 at 5:45 PM.

Good so far nice salesman David ok service but very expensive happy 4 July see you soon process was reasonably fast and easy that's all

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By BUNCHOFJORDANS on 7/4/2019 at 5:40 PM. Helped by I don’t remember which employee I worked with.

Very easy to book an appointment. A shuttle was provided within minutes and the shuttle driver was very friendly. The service was completed way faster than expected.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very smooth and efficient

By Tom W on 7/4/2019 at 5:17 PM. Helped by Chris Damis.

I live in Ohio 9 months and Florida 3, and since it was June when I bought this car, worked with Chris Damis, Internet Sales Mgr. from OH. He was great to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our Volkswagen family

By Sandy j on 7/4/2019 at 12:06 AM.

We have been buying or leasing Volkswagen’s for the last 15 years; thus dealership and it’s staff is the best to deal with by far.

I would recommend this dealer.

Overall Rating

1.6  

2   Customer Service
2   Friendliness
2   Overall Experience
1   Price
1   Quality of Work

Very dissatisfied

By Montecristo62 on 7/3/2019 at 5:53 PM. Helped by José.

The car was not ready. Breake lights not working. The board under the hood was falling off. The sales person and manager were not honest and looked for a lot of excuses. Car overvalued according to Kelley Blue Book. Spent all day waiting. Unbelievable!

I would not recommend this dealer.

Overall Rating

2.0  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price
3   Quality of Work

Poor customer service

By libtravels on 7/2/2019 at 6:57 PM. Helped by Service agent.

Thought we were grossly overcharged on a part that should have been warrantied. The part was a little latch and the charge was exorbitant. Phoned the service manager 3 times never got a call back.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

David Ferri !! The Best Agent To Ask For!! :)

By Tabitha Francois on 7/2/2019 at 10:17 AM.

From start to finish, just AMAZING customer service. The experience was QUICK and EFFICIENT! I was really impressed. David greeted us with a smile and was so helpful every step of the way. We were able to overcome obstacles, especially with (the financing guy who helped us out, A VERY HUGGGEE HELP :) and left with a 2019 Lovely Tiguan and smiling faces. I will recommend any one I know to purchase a car at this dealership thanks to David.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By MINTHAWZIN on 6/30/2019 at 11:59 PM.

Went in for GTI and had a great experience They even bought me a lunch Definitely a go to dealer Be back for sure guys Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new convertible.

By CATHRYNCONNE on 6/30/2019 at 6:49 PM.

My experience at Gunther Delray was a pleasure. Garrison was very professional and attentive and Nick couldn’t have been more helpful. I have owned 5 VWs and intend to keep on !

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great service

By ALAN.ONE on 6/30/2019 at 3:27 PM. Helped by Grody Abreu.

Grody was very courteous and professional. Service was done well and in a timely manner. I was very satisfied with the service performed on my car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Patient and pressure free experience.

By BNauss on 6/28/2019 at 9:20 PM. Helped by Ariel Velasquez.

Ariel Velasquez made this experience what it was. Friendly, patient and pressure free. I encourage future customers to seek her out and enjoy a pleasurable buying experience. The quality of their certified pre-owned vehicle was what we were looking for and they did not disappoint.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By D Hollander on 6/26/2019 at 9:57 PM. Helped by Lucas.

Lucas who I believe is service manager is unbelievable. He went above and beyond any service manager I have been to. Fixed problem quickly and efficiently. And with a smile. Highly recommend this dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience

By kiszler on 6/26/2019 at 1:04 PM.

When my mom wanted a new car it was a no brainer to take her to Alex who's helped me with mine. Honest and straight forward deal as always and he even went as far as bringing the car down to her in Miami with all the paperwork. A huge plus for her considering she does not like spending time inside dealerships. Thanks again for the great customer service, Alex! We’ll be back soon enough.

I would recommend this dealer.