Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.4  
Price
4.4  
Quality of Work
4.5  
Service
3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Josh Tucker is changing the game!

By Edwin Guerra on 2/20/2018 at 3:37 AM. Helped by Bob Russell.

Josh patiently showed my wife & I many options new & used. We saw Kia, Mazda & finally settled on a Volkswagen Jetta Sport. After comparing all of the options we ended up leasing. I thought I'd never lease but once Josh worked with us to get a great deal that met our budget, I couldn't resist. If you're in the market for a car go see Josh Tucker at Gunther Volkswagen first. My wife couldn't be happier. This was by far the most pleasant car buying experience we have ever had. You won't regret it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Convenience is King!

By crazymiamigirl on 2/19/2018 at 11:44 PM.

I had been putting off getting a new car for a while. I don't have time to spend hours sitting around in a dealership waiting and taking up my entire day. I called a lot of dealerships and wasn't able to get anywhere until I got Josh on the phone at Gunther VW in Ft Lauderdale. He was very straight forward, we were able to get it done on the phone and he delivered the car to my home where I signed everything. super happy and no wasting hours at the dealership. Go see Josh if you are in the m market for a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience and Service!

By LovethisVW on 2/7/2018 at 6:22 PM.

It was recommended by a friend that I reach out to Arnaud, the internet director, as I was told he is very professional and upfront. I called him on the phone and he was able to help me structure my entire deal before I came into the store. He even suggested I could have the car delivered to my home so I wouldn't have to come in at all. I wanted to come in anyway to first make sure I liked the color I chose and I was interested in getting the lease damage protection plan. When I came in, Arnaud had all of my paperwork already prepared and Eli showed me the car and all of the features. After the test drive I just needed to sign and go see the finance manager. I spent less than an hour in the dealer! Getting a car from Gunther VW with the help of Eli and Arnaud was an amazing experience and completely different from what I experienced in the past. Thank you so much!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome, very nice, knowledgeable

By Jen on 12/23/2017 at 12:53 AM.

Donald had great customer service and was extremely straight forward and helpful. He made my decision super easy and I would recommend him to every one!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Tiguan - love it!

By bjhannan298 on 12/19/2017 at 7:41 PM. Helped by Nick Ahmad.

We initially stopped by the Mazda store to look at a few vehicles. We received great service there. However, we decided that with a family on the way, the Miada might not be the best pick (although it is a GREAT car with the top down). We had heard of some great deals on the Volkswagen side, so our salesperson (Nick A.) took us next door and got us into an excellent Tiguan at a great monthly payment over there. I've worked with the Gunther group at Coconut Creek, at their repair center, and now at their Mazda and VW stores in Fort Lauderdale. This group is a staple of the community and I can certainly see how they bring back customers time and time again.

I would recommend this dealer.

Overall Rating

1.8  

3   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

VW Window Regulator Repaired AGAIN!

By TRodriguez on 12/9/2017 at 7:32 PM.

I bought my New Bettle 2009 convertible from Gunther. I replaced ALL 4 window regulators within the last 3 years at Gunther Volkswagen. Yesterday, my driver side window went down and wouldn’t come up. A “new regulator” should last more than 3 years? According to Gunther, it depends on use? I don’t use my windows frequently, I don’t even put the top down but once or twice a year. I just find it disconcerting that the same window regulator needs to be replaced again. I didn’t even get any compensation for the fact that the same part had to be replaced. It cost me a whopping $668.80! My service professional was great, I just think the lack of accountability in a previous repair job is less than desirable.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Don is the Man!!!

By Babadaballer on 12/7/2017 at 1:16 AM.

Just picked up a brand new Tiguan Sel Premium from Donald. This is VW #14 for me and the last 10 from Gunther VW! Donald is the most professional, knowledgeable, transparent and friendliest salesperson I have ever dealt with. He treated my family and I with the utmost respect and the entire deal start to finish took just under 2 hours. I drive really far to go to Gunther when I live less than a mile from a VW dealer but Gunther and especially Donald make it worth it! Call this guy ASAP!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazon Experience!

By lpalmer on 9/6/2017 at 3:05 PM.

Joe is awesome! He got me my dream car that I had always wanted. The Price was a little out of my budget, but he worked wit me and for that, he will always have a customer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By Shelly Colthurst on 8/18/2017 at 3:56 AM.

Ricardo, is an excellent sales person, very knowledgeable, he sees everything through from beginning to end. He explains everything to you. One of the best sales person I have ever worked with. YOU ROCK!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superstar Ed Stevenson - Gunther Volkswagen FLL

By JoeyEad on 8/16/2017 at 4:43 AM.

Gunther Volkswagen FLL was absolutley top notch! Edward Stevenson went above and beyond to make sure I purchased the GTI I was most comfortable with. He gave me quality suggestions and his advice was sincere, but was in no way pushy or aggressive in his approach what-so-ever. With this robust guidance, I was able to find GTI that met all my requirements, the process was absolutely painless. The negotiation process was quick and professional. I felt like family by the end of the whole process! I would recommend Edward Stevenson to anyone who is looking for a new vehicle at .Gunther Volkswagen FLL.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Impressed!

By Grace Burrowes 007 on 8/7/2017 at 11:06 PM.

This experience was definitely effortless. I was impressed by Edward Stevenson's professionalism. He completed the sale in a timely fashion. I'll be back!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The best service

By Angie on 7/22/2017 at 12:27 AM.

Donald worked extremely hard to make this purchase happen for me. I'm truly grateful. I recommend him and his group .Thank you Donald you are the best!

I would recommend this dealer.

Overall Rating

1.4  

2   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

service your VW elsewhere

By Parker Jordan on 7/14/2017 at 6:19 PM. Helped by N/A.

My opinion is that the service department is either incompetent or dishonest. I was told I needed to replace my clutch for an exorbitant price. I had the work performed at an independent shop for much less, and in doing so, discovered that my clutch was perfectly fine and that Gunther had completely misdiagnosed the problem (likely to avoid having the repair covered under my warranty). Update: To their credit, Gunther management was extremely helpful and professional in working with me after the fact to obtain a reimbursement from VW for the work that should have been covered under my warranty.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deal!

By Marsbars on 7/11/2017 at 3:24 PM.

I was so happy with my entire experience yesterday at Gunther's Volkswagen! I got my first car and we couldn't have don't it without the help of Donald. He delivered great service and insured that the price fit our standards.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Perreview1 on 7/8/2017 at 9:21 PM.

The sales representative that helped me with new lease, Donald Kurtzer, was excellent; patient, knowledgable and very friendly. Thanks for your help.You made leasing the car easy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome experience

By Chelsy2002 on 7/5/2017 at 2:17 PM.

The dealership is nice and everyone is super friendly. This is the second time I get a lease with Donald , he is an awesome person to work with ! He was very accomedating and was able to get me a great! I will definitely be returning a 3rd time around !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Nico on 7/3/2017 at 1:23 AM.

I will recommend this Gunther and especially recommend Donald kurtzer. He explianed all my options with the different cars that i was interested and walk me through the proceess quick and effectively. In addition he guide me with all the features of my new Gli.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever!!!!!

By Joyce1989 on 7/1/2017 at 3:58 PM.

My experience at Gunther Volkswagen was awesome,but the best part of it is the professionalism of Donal Kurtzer he knew right away the car I was looking for. Great customer service and outgoing person and best of all is that I can call him my friend. Thank you Donal!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

How can leasing a car be this positive of an experience?!?

By lobe on 6/30/2017 at 4:12 PM.

After visiting many, many dealerships, I remembered someone said Donald was great to work with. Absolutely everything was handled by phone, my car was even delivered to my house, and I still believe I got the best deal in South Florida. We texted back and forth, we emailed all the questions, I scanned any documents he needed or even put them on my phone, and I did NOT have to go back and forth with a sales manager. Donald is so experienced in all aspects of car leasing/buying. He was available to me 24/7 and when I said I needed the car by a certain time, it was ready two hours before. An absolute pleasure to work with, I will recommend him even to people that are not considering VW, just because of the experience. I would go on further but someone might not think Im a real person. But I am now the proud and very happy owner of a new silver Passat RI. Awesome!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Leasing Experience!

By sgarr on 6/25/2017 at 11:53 PM.

Donald was wonderful and helped me get a great deal on my first car lease. I would highly recommend him and Gunther VW to anyone!

I would recommend this dealer.