Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
2.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

stress free leasing made real

By esau on 2/25/2018 at 3:03 AM.

Our Salesperson, Tony provided all the information to my questions before visiting the dealership. This eliminates any 'surprises' and helps the process to go smoothly. We were given the options to preview a range of vehicles thus enabling us to make our choice. We were able to negotiate a price that is affordable. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experienxe

By Adoreable4 on 2/23/2018 at 1:15 PM.

My visit at this dealership was awesome. No hassle, no run around, great atmosphere, great people. By far the best experience to purchase a vehicle. A big shout out to Sam who was an awesome sales rep.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

*Amazing*

By Anna on 2/23/2018 at 4:03 AM.

Twice now I have dealt with Sam, and he has been extremely helpful. He has made the car buying process a much easier ordeal, making me feel very comfortable throughout the entire process. Great customer service, super friendly :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy Great Experiexe

By v123 on 2/23/2018 at 2:15 AM.

Very nice dealership and had a great modern new feel, also much better prices than other Volkswagen dealership. Tony was great to work with and communicated well, and taught me all about my car and has kept in contact, asking how I feel about the car and if I have any questions. 100% would recommend this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Best automobile sales professional ever

By jeffsult on 2/22/2018 at 6:53 PM.

Six cars now from Gunther and John Shorter. My friends ask "What another VW ?" Why ? Answer - It's all about the positive experience that John creates. Never a question as to honesty, value, respect for my time etc. Simply put - the best.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

My car shopping experience

By Kathy J. on 2/22/2018 at 11:54 AM.

Great service, would highly recommend Sam for your next car buying experience. He was friendly, honest, polite, very helpful and understanding. Great dealership. I love my new Volkswagen Passat!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience, great deal, honest, straightfoward

By Gtechy on 2/22/2018 at 2:41 AM.

This is the 3rd VW we have purchased from John Shorter at Gunther in Coconut Creek in over twelve years. In this day and age, I think that is rare. There are lot of competing cars from different brands and lots of dealerships to go, even within the same car brand. But we find that Gunther and John specifically, are straightforward, honest and treat us fairly, time and time again. They don't play games, they don't keep you waiting for hours, they don't sell you unnecessary stuff or use high pressure tactics. We feel more comfortable doing business with John Shorter at Gunther than at any other dealer and that is why we keep coming back and giving them our business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By Nfiak on 2/20/2018 at 3:57 PM.

Eduardo Esparza was kind and polite during the whole process. Excellent service and quick with the experience. I would recommend this dealership to my friends and to deal with Eduardo

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful and understanding!

By Priscilla06 on 2/20/2018 at 3:47 PM.

As soon as we walked in they began helping us and they were very helpful with giving us the car right away. Great dealership! Friendly people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service.

By Roseanna Russo on 2/20/2018 at 11:33 AM.

Tony Quercia was my salesman back in. October 2016. And even up until yesterday when I was in for service he was as attentive and interested in my experience as ever. Just an extremely super salesman without the salesman’s usual pressure. I have often told people about this dealership and Tony. And I will continue to brag about my experience’s at Gunther and with Tony Quercia. Roseanna Russo

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Chantal Manno on 2/20/2018 at 2:11 AM.

We worked with Tony Q. for the lease for my 2018 Tiguan. What great customer service, and I know I was not an easy customer. He worked within my budget and made the whole process simple and easy. I will be coming back when my lease is up.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service and stacf

By Nicholas&Celine on 2/20/2018 at 1:37 AM. Helped by Justin (finance).

From the moment we walked in to the dealership Sam did a great job making us feel welcomed and in good hands. On a short time restrictions both Sam from sales and Justin from finance did a great job expediting the process. Justin has handled the financing for numerous VW for family and friends and now I am happy to say I have another asset at VW Gunther by adding Sam a great, eager, and warming person to work with. To Gunther management— keep treating your staff as the asset and Royalty they deserve and are!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First new car in 15 years

By Marcus R on 2/19/2018 at 1:51 PM.

RAMSEY was the best sales man to me from the second I walked in. He treated me like his grandfather thru out the whole process and that is why I trusted him to make the car purchase at 80 years old . I haven’t had a new car in 15 years. He even Helped me get insurance. Top knotch sales guy from A to Z. Me and my wife are so happy!!! Thanks RAMSEY!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased 2 cars in 3 years with Eder Mendez - 5 stars

By Jon on 2/19/2018 at 1:53 AM.

Purchased my 2nd VW in 3 years from Eder Mendez and the Gunther team. Excellent customer-centric service, trust and transparency. Eder and team, thanks again. It is an absolute pleasure doing business with you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience Ever!!!!

By new VW owner 2018 on 2/18/2018 at 5:17 PM. Helped by Lori Ladisa.

I have bought many cars in my life and this was by far the best experience I have ever had!!!! I drove from Palm Coast, FL 4 hours to the dealership after speaking with Anthony by phone and email. They were all very nice. They worked with me, gave me a great deal and overall were just awesome!!! Lori that handled my finance was the most helpful I have ever dealt with. She actually worked to find me the best deal. Highly recommend them to anyone!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent a great experience

By Steve on 2/18/2018 at 1:55 AM.

Excellent service. One of the best SAles persons I ever dealt with. I had no intention of making a purchase ,but he change my mind. It was an excellent decision. I am enjoying my Passat . I will recommend John to all my friends who are looking for a car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience at a dealership!

By Pamela123 on 2/18/2018 at 1:07 AM.

Yameen was a pleasure to work with! He worked within our budget to find us the best deal. He is very knowledgeable and felt no pressure from him or the staff to purchase the vehicle. Would recommend him to anyone looking to purchase a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Easy and professional experience

By Gowie on 2/17/2018 at 11:16 PM.

Ramsey was great since the moment we were greeted throughout the entire process. Very professional and did a great job answering all our questions. The negotiation process went smoothly as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent very ease filled experience

By Tb3333 on 2/17/2018 at 1:59 AM.

The salesperson was not pushy at all and very knowledgeable about the car I wished to purchase. He gave me a great fair price with no haggling. Would definitely recommend this dealership and salesperson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Tiberio Savino on 2/17/2018 at 12:15 AM.

Thank you John Shorter for great deal and explain to me the best options and help me to get the best car . Definitely I’m coming back to buy again .

I would recommend this dealer.