Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.7  
Quality of Work
4.7  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By EVC on 10/20/2018 at 11:50 AM. Helped by Christian Cardoso.

Excellent service. I would highly recommend. My service manager went above and beyond. The cashier was also very kind and efficient. Great experience all around.

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was just another outstanding experience

By VLADSEDOV on 10/19/2018 at 3:41 PM. Helped by Domenic Espada.

Domenic Espada, my service manager, Elvis takes an extra step to make sure that I get an outstanding service. He is super professional, courteous and always knows the state of my car. His outstanding performances always consistent time and time again. It is always a pleasure to see him as well because he always inquires about how I'm doing and how my family is doing. He is a great asset to Gunther Volvo

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellence over all

By Caguas41 on 10/18/2018 at 1:02 AM.

I must say I bought so 4 Volvo 3 had been convertible n wishmyeaperiwnce wasgreatwith a diferent person. But Richard service was beyond expectations my experience was amazing I will recommend very highly gutter Volvo and Richard is the best Thanks Mr shlermy xc90 I love it l

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maintenance

By Nicklovin on 10/18/2018 at 6:11 PM.

Service was very friendly and quick. Dominik was very helpful and I would highly recommend using him for the any of my further visits to the service Dept.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Volvo Service

By krtlc on 10/18/2018 at 5:29 PM. Helped by Dominick Espada.

I had to bring my 2016 Volvo S60 in due to nails in two of my tires. I was helped by Dominick Espada, who I have had the pleasure of working with in the past. Dominick is always friendly, knowledgeable and helpful. The situation was resolved and I was on my way in a few hours. Kathleen

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied customer

By REMETS on 10/18/2018 at 12:24 PM. Helped by Dominic Espada.

We have 3 Volvo cars. All were purchased there & have been serviced there ever since .The service is always ready on time and is completed as promised. Dominic is a gem.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good.

By CLAURY2004 on 10/18/2018 at 12:46 AM.

I love working with Brian, very calm , respectful, and competent. This was my second purchase with him after 8 years. I will definitely refer family and friends to him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The staff was knowledgeable and professional

By meghanjpeters on 10/17/2018 at 9:51 PM. Helped by General manager, Ryan in sales, Ted in finance.

Overall great experience from start to finish! And I am beyond satisfied with my new car! This team actually made looking for and purchasing a new car fun!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent

By ZEUS6677 on 10/16/2018 at 7:32 PM.

Chris was very helpful and the transaction was very smooth. Volvo did not give any new buyer any incentive but I guess that’s just Volvo. Overall experience was excellent.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Broken AC

By Wr on 10/16/2018 at 7:04 PM. Helped by Chris in service.

Chris, my service representative, was professional, knowledgeable and helpful. The visit was the second time for the AC problem and I hoped it is finally corrected. My vehicle is a 2018 with only 13,000 plus miles

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Quick, professional , good customer service

By IOANNIDESS on 10/15/2018 at 11:28 PM.

Very good services, people are very cordial , option to wait for services or shuttle to take and return. Fast services from answering the phones to deliver services. It was pleasant not painful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dick Uhler Is Highly Recommended

By Alan K. on 10/15/2018 at 4:49 PM. Helped by Keith Palmer.

Our experience in purchasing our new Volvo XC40 with Dick Uhler at Gunther Volvo has been entirely positive. Dick gave us the information and reassurances that enabled us to make an informed and confident decision. He is patient, knowledgeable and trustworthy; we highly recommend him to other prospective purchasers. The dealership makes the extra effort to make the transaction fair and reasonable, and the car was delivered to us in impeccable condition. Also much appreciated is the training tutorial provided by Keith Palmer, who prepared to optimize the driving experience, including orienting us to the Volvo XC40's incredible new technology.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service/maintenance review

By Drbruce on 10/12/2018 at 8:35 PM.

The service here is excellent. I did not even wait 24 hours for an appointment and I’m on a car to be set up when I got there. Only the highest ratings here

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

First time Volvo buyer

By Acolon21 on 10/12/2018 at 8:05 PM.

First visit was not so great as we felt haggled. However, Rich came in to save the day. After hearing about what had happened he step in, intervened and got us a great deal. I’m loving my new xc60 T6 fully loaded.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dominic is Waldorf Astoria top customer service

By tmay.fau on 10/11/2018 at 11:17 PM. Helped by Effi the mechanic.

Dominic is the main reason I continue to go back to this particular dealership. He’s got amazing customer service and has excellent memory, able to help in any situation and always with a smile on his face.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service.

By JAS0910 on 10/11/2018 at 4:00 PM. Helped by Dominick Espada.

Dominick Espada is a marvelous front line person for the agency. I had an issue that required some trouble shooting. He was very busy at 8:30 AM when I arrived, but he listened well then took the issue to the shop technician for resolution. He kept me informed throughout and even integrated regular maintenance and tire rotation into the service call. As always, I left feeling that I had been treated very special. That includes my point of contact in making the service call appointment, then Dominick, upon arrival for service, and finally with the cashier, Vida, upon checking out. Thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By amysmtg on 10/10/2018 at 6:21 PM. Helped by Dominick.

I was provided great service and communication for my vehicle repairs. The staff was professional and very helpfully. I highly recommend your services department for a job well done. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, Courteous, Dependable

By KPGON on 10/9/2018 at 8:41 PM. Helped by Dominic, the cashier and Lasha..

Coming a long wayI truly appreciated the professional and friendly service provided They were prepared for my arrival and provided a loaner without hassle. They sales rep that I purchased my vehicle from even remember my husband and I and took time to make sure our needs were met. Dominick is truly a stella and model service agent that gets the job done. Even the cashier was so wonderful to work with. I appreciate Delray while it is hours away from us we will give our business to again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy experience!

By lnkostoff on 10/9/2018 at 8:40 PM. Helped by Service Dominic.

Made a same day appointment and was so pleased to get in and get an appointment easily and quickly! It was a simple and efficient experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good

By KENKRUCHEK on 10/9/2018 at 10:53 AM.

Feel they went out there way to help me with my 13 year old volvo,at the age of 78 I sure have been to many dealership who haven't come close to this level of service..

I would recommend this dealer.