Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All Around Great Service

By Nick_Valle on 2/18/2019 at 3:35 PM. Helped by Carlo.

Our family has dealt with Carlo and Gus Car Sales for many years and have always spoken highly of the level of service and quality of cars they have purchased here. I recently had the pleasure of seeing this first hand. From our first phone call to driving off in my new car, as well as the follow up from Carlo, the experience was second to none. Carlo spent time getting to know me and what my needs were and was able to deliver. He even offered to pick me up on the day my car was ready. Thank you Carlo and Gus Car Sales for a great experience and a great car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Abigail1431 on 1/9/2019 at 6:39 PM. Helped by Carlo.

Absolutely amazing customer service. They were able to get me into a fabulous car right after my car was stolen. Great prices and customer service. Would highly recommend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service Excellence Guaranteed!

By Buick Fan on 1/4/2019 at 11:56 PM. Helped by Carlo.

I don't generally write reviews as I have not found excellent customer service, reliability, credibility and trustworthiness in one place at the same time in years: until now. Carlo is NOT what I've come to expect from those who fit the used car dealer stereotype. He's the exact opposite! He listened to what I needed carefully, found a car I liked within my budget, informed me fully about the process of purchasing a used car fully as this had been my first time and even came to pick me up in his own vehicle for me to pick up my car. I've had a few questions post sale and his friendly and helpful demeanour hasn't changed a bit. Thank you Carlo for treating me fairly, respectfully and restoring my faith in GREAT customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another Great Car

By Grndmom, Elizabeth on 10/9/2018 at 4:17 PM. Helped by Carlo.

I’ve enjoyed great experiences dealing with Carlo from Gus Auto Sales both times I’ve needed to purchase cars. He has been able to work within my budget limitations finding me wonderful, reliable cars that exactly suit my needs. The longevity of the first car surpassed my expectations. Carlo’s extensive and knowledgeable service, and his relaxed manner have made me feel confident with my purchases. I heartily recommend Gus Auto Sales for their ability to quickly provide a vehicle that you’ll be able to drive with assurance for many years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Eddy P. RCL on 10/9/2018 at 2:36 PM. Helped by Carlo.

I've been a repeat customer at Gus car Sales for a number of years. I am very happy and satisfied with the service and pricing they provide. I highly recommend Gus Car Sales for anyone who is in the market for a used vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Not your usual used car dealer

By Lisakc on 9/28/2018 at 12:48 PM. Helped by Carlo.

It was a pleasure dealing with Carlo. Stellar customer service, pricing presented honestly and straightforward smooth transaction. Paper work was completed in a flash so we could enjoy our newly purchased vehicle as soon as possible. I would have no hesitation to recommend to family and friends... and I will do so!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Customer Service

By kayak on 8/3/2018 at 7:57 PM. Helped by Carlo, Gus and The Team.

This is now our second vehicle we have purchased through Gus Car Sales namely Carlo and his Great Team. Our experiences have always been seamless, positive and most efficient. We always feel extremely well treated and given the best deal possible. We have no hesitation in recommending Gus Car Sales!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Maria S. on 4/24/2018 at 3:02 PM. Helped by Carlo.

I've been going to Gus Car Sales for years. I, myself and several other family members have purchased cars from this place. They go above and beyond to make every customer a top priority. The cars they sell are in excellent condition and at great prices even for the higher end models. I would recommend to anyone that is need of a car to visit them. You will not be disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic People to deal with!

By Markkk B on 3/29/2018 at 4:17 PM. Helped by Carlo and Gus.

I have been dealing with Carlo for close to 20 years. They always treat me with great service. People of their word are hard to come by. Carlo and Gus are true to their word.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service, excellent car. Seamless purchasing experienc.

By Sandra D on 3/26/2018 at 11:05 PM. Helped by Carlo.

Purchased a 2014 Acura RDX from Carlo who was fair, and took care of everything quickly and easily. No hassle, no haggle and he gave me a decent trade in value for our other car.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Exactly as promised.

By JL on 2/27/2018 at 5:00 AM. Helped by Carlo, his sister and dad Gus!.

I purchased a Honda Ridgeline from Gus’s Car Sales. . His service was wonderful and my truck has been great! I arrived and everything was ready to go. Carlo was thorough. He is very personable and funny. Wonderful service!!! Thanks Carlo!! The espresso was terrific!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Angela

By Angela on 1/22/2018 at 12:26 AM. Helped by Carlo Cotroneo.

Just purchased another vehicle from Gus Car Sales. Carlo always provides great customer service and goes out of his way to assist in finding me the right vehicle . I highly recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience buying truck at Gus Car Sales

By chris on 12/4/2017 at 6:49 PM. Helped by carlo.

I contacted Gus Car Sales to purchase a 2014 Dodge Ram 1500 and found them to be very honest and straightforward. No surprises all the way through and always found their answers to my questions to be complete and honest. I purchased a beautiful Dodge Ram and would do it again

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great service

By ursv on 9/27/2017 at 3:37 PM. Helped by Carlo.

Always a pleasure to deal with Carlo. We have bought our last 3 cars with them, so keep coming back. Easy to work with, good knowledge of the market, helps you find what you are looking for.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

EZ peezie

By Milan on 8/29/2017 at 6:43 PM. Helped by Carlo Cotroneo.

I had not been in the car hunting business for well over a decade so I was a little apprehensive in re-entering the market as trends change. However, Gus Car Sales popped up during auto trader searches and after overcoming my initial reservations I went to the dealer and met Carlo. It turned out to be a great experience. No pressure, all questions answered, all issues resolved in a quick tidy manner. Highly recommend it. Well done Carlo, Thank you , Milan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Took the pain out of the experience

By Valerie on 5/25/2017 at 8:48 PM. Helped by Carlo.

I know that some people love the car buying process. I do not. I'm not a car person and it's a lot of money to part with. I will also admit that when I found the car I was looking for at "Gus Car Sales" I was skeptical. But from my first contact with Carlo the skepticism quickly fell away. He was wonderful to deal with. He worked hard to get me what I needed and his follow up was awesome. 100% recommend buying a car from Gus Car Sales.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Bob M on 2/6/2017 at 9:40 AM. Helped by Carlo Cotroneo.

I find looking for and eventually buying a good used vehicle both exciting and filled with apprehension. Carlo at Gus Car Sales knows his inventory and removed any doubt that I held with his honest straightforward approach. He did his best to answer all my questions and sold me a beautiful vehicle almost 4 weeks ago. I'll be happy to deal with him again or strongly recommend him and his company to anyone interested in buying a good used vehicle.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Personable Dealings with Fair & Honest Pricing

By Donna 0629 on 3/4/2016 at 12:13 AM. Helped by Mike Sheppard and Carlo.

I had a accident which totaled my car putting me in a unplanned for predicament of having to replace my car quickly at a price I could afford. I am a recent widow and had never purchased a car alone in my life...a lot to learn the hard way. I live in the general area and like giving business to local companies so I contacted Gus Car Sales on Old Weston Road. Their website was easy to navigate, cars in different price ranges and models are easy to view without leaving the comfort of your home. I sent them a email and got a quick and helpful reply. I dealt with Mike Sheppard and he was wonderful to deal with from the first moment of contact. He even set up my Bluetooth without a second thought. He answered my questions and when he didn't know he didn't say until he was sure. Everything was in writing so there was no room for error. These guys can be trusted with a handshake, they stand behind their word and as I said they take the time to put it in writing and explain it step by step. I bought my car in December 2015 and it's now March 2016 and they still are continuing to be helpful. I feel it's not simply a business deal that you get with the staff at Gus Car Sales but you get a relationship with them for as long as you own your car and that's likely going to lead to the next car purchase with them too. They have been in business for over 40 years and they have done so because they offer great service, full disclosure and decent pricing. So my advice would be to stop in for a visit and enjoy a no-pressure positive experience like I have. Thanks Mike and Carlo for the top notch way you do business. and if you ask nicely they might even make you a great cup of espresso too! Donna Harrison

I would recommend this dealer.