Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By David on 3/30/2017 at 10:17 PM. Helped by Mark botoroff.

Everyone at the dealership made the process very easy and fun. They really seemed to care about me and my needs. I will continue to recommend them to everyone I know

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always had good service here

By Bobmin3123 on 3/3/2017 at 10:26 PM. Helped by Eddie Cobb.

Service advisor Eddie Cobb has always been very pleasant and friendly My experience here with both sales and service has always been positive and they have been very helpful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review

By Lpcbrian on 2/28/2017 at 9:53 PM. Helped by Emily, Tim, Bruce, and Rick.

This dealership does a very good job showing any concerns they have seen during visit and will work with you if another day is better to get your work done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service. Timely

By Roger on 2/24/2017 at 4:53 PM. Helped by Eddie. Tim. Emily.

Easy to schedule an appointment that fits MY schedule. Friendly people. No delays. Can expect that the job will be completed professionally and in a timely manner

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership Experience

By Kmbotto on 2/6/2017 at 7:19 PM. Helped by Mark Bottorff Rick Fagan Eddie Cobb.

Everyone at Gusweiler is very friendly and helpful, in both the sales and service departments. It is a professional ran dealership. And the work really hard to make sure the customer experience is second to none.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, local hospitality

By mm2007 on 2/2/2017 at 1:29 AM. Helped by James Reese.

Wonderful and fun car buying experience. Team is extremely professional and truly care about their customers. You don't get that pushy sales like you do at big lots.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

James Reese is the best car salesman East of the Mississippi

By WalkerJames on 2/1/2017 at 10:20 PM. Helped by James, Reese.

James Reese, who sold me my truck sold me on Gusweiler! Guy could sell sand to an Arab! Great service and the friendliest guy I think I've ever met.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience again

By dizzymaggie on 7/17/2014 at 10:35 PM.

This is the fourth car I have purchased from Gusweiler's. Every time it has been a great experience. The staff are always helpful and friendly.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great people!

By EricDick on 6/16/2014 at 1:57 PM. Helped by Troy Bock and Rick Fagan.

Troy and Rick were very helpful. Found the car I needed for the right price. Went out of their way to help! Troy was even on vacation and helped.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

my experience with gusweiler delership

By mikkik on 6/9/2014 at 5:49 PM. Helped by max hughes and sid charles.

we had a very good experience as we always do with max and sid they took very good care of us and made sure we were happy with what we got. good guys. kim mickle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales

By mmicklern on 6/2/2014 at 4:57 AM. Helped by Max Hughes and Sid Charles.

Great customer service! Everyone at the dealership is extremely helpful and always there to answer any questions. The parts department is also great with answering any questions you might have.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My review

By Hessonc on 5/2/2014 at 1:45 PM. Helped by Nick Preston.

Mr. Preston was very knowledgeable and was a huge help with my wife and I purchase of our chevy cruze. We will be doing buisness with him in the future.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great Service

By gthomp on 4/22/2014 at 2:30 PM. Helped by Nick Preston, Eddie Cobb, Tim Britton, Nickki Fagan.

Everybody is friendly and goes out of their way to make sure we were happy. Nick is a friendly guy who wants make sure the customer is satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very kind

By wshirey5 on 4/16/2014 at 9:36 PM. Helped by Nick Preston and Rick Hill.

They were very friendly and treated my family with respect. Answered all questions and gave us great detail on the car. Would buy a car from them again

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

AFTER 9 VISITS TO GET A SQUEEK FIXED ( UNDER THE HOOD ) I...

By KARLBURG on 9/12/2013 at 10:55 PM. Helped by eddie.

AFTER 9 VISITS TO GET A SQUEEK FIXED ( UNDER THE HOOD ) I HAVE GIVEN UP AND HAVE PUT MY YUKON UP FOR SALE. WHOEVER BUYS IT , THEY GET THE SQUEEK FOR FREE! I SHOULD HAVE TAKEN IT TO JIM VANDYKE AUTO REPAIR INSTEAD

I would not recommend this dealer.

Overall Rating

1.8  

1   Customer Service
5   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

i had my 3 vehicles serviced by them for years. but never...

By sonnyowen on 2/24/2013 at 6:46 PM. Helped by eddie.

i had my 3 vehicles serviced by them for years. but never again. i became suspicious of there service dept when my truck leaked transmission fluid well a mechanic friend of mine inspected my truck and found many things were neglected or routine service was ignored such as oil filter was found with no gasket ,rear end had no fluid in reservoir,front boots were dry and were blown out because they were not lubricated.and dirty air filter they claimed to have changed. when i confronted service manager about the matter he seemed to not give a dam how i felt. so as to my opinion of jim gusweiler in washington ch ohio the people that work there smile and then cheat there customers.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nick went above and beyond finding the right vehicle for...

By sixjess on 8/1/2012 at 3:18 PM.

Nick went above and beyond finding the right vehicle for us to match exactly what we were looking for. He was patient while we gathered all the facts. Overall he was great and very helpful. Rick was friendly and very knowledgeable. We didn't feel like we were pressured into anything like past experience! We were happy with the entire process! We will be buying local again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I have had the pleasure of buying (2), used vehicles from...

By Jack Plybon on 3/30/2012 at 7:39 AM.

I have had the pleasure of buying (2), used vehicles from Gusweiler GM Center in Washington Court House Ohio. On each occasion, I was treated kindly and welcomed into the dealership. My sales associate was Troy Bock. I was very impressed with Troy's knowledge of his dealerships inventory and his ability in helping me to find the vehicle that suited my needs. Troy is not a pushy sales person. I really felt that I was allowed to take my time and be sure of what I wanted to buy. This resulted in me being able to find my 2011 Chevy Cruze. I love this car and it is right for me. The Chevy Cruze is a somewhat sporty little car, but also comes with a host of luxury features. It gets excellent gas mileage. I average around 30 mpg. My Chevy Cruze was bought with very low mileage and came with a GM Certified preowned warranty. This came on top of the remaining factory warranty though GM. Troy Bock was both knowledgeable and informative in explaining how this all worked, and how I could benefit from it. He made me feel like he wanted me to be happy with my purchase. He and all the other associates at Gusweiler's let me know, that they were looking for buyers who would come back as repeat buyers. They let me know that they were a small community business and that my patronage was important to them. They tried to earn my respect and business, and they have. That is why I bought my 2nd quality, low mileage used car from Troy, a 2009 Ford Mustang. I am loving this one just as much. The Gusweiler team in Washington Court House is great from the sales department, to the service pro- fessionals, you will not find better in this area. This is my belief and opinion. Go to Gusweiler's, I think they will earn your business and respect too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I have always had a good experience at the dealership....

By Stephen Huffman on 2/9/2012 at 1:50 AM. Helped by Nikki Merritt.

I have always had a good experience at the dealership. Sales and service Max Hughes and Rick Farren for sales and Nikki Merritt for service. All staff are courtious.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time buyer at Gusweiler and the experience exceeded...

By joelburns717 on 1/31/2012 at 12:21 AM. Helped by Keith.

First time buyer at Gusweiler and the experience exceeded my expectations. My dealer, Keith, was great and took the time to find the truck that was right for me and gave me a great price. All the other staff was extremely helpful and friendly. I would recommend everyone in the Wash. C.H. and surrounding areas to go to Gusweiler to get the best service and price for their new or used vehicle.

I would recommend this dealer.