Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  
Service
2.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a great experience here and the staff where very kind

By Lila on 10/19/2019 at 10:58 PM. Helped by Rudy Ortiz, Nina.

The staff were very friendly and helpful, got great service. The staff were very quick and efficient with getting things done. I really do recommend this dealership and it’s staff

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Go See Chris Butcher !!

By Trey Gualtiero on 9/27/2019 at 1:51 AM. Helped by Chris Butcher.

Our first Hyundai and will be customers for Life! Chris Butcher is very attentive, honest and will make every effort to work with you. We got what we wanted at the price we needed. I can so thankful that he was willing to hear us out and make our deal happen. If you are looking for a new car, go see Chris!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Bonita on 9/11/2019 at 4:18 PM. Helped by Chris Butcher.

Chris was really attentive and very down to earth. He tried in every way to accommodate my needs and keep me in the budget I requested. Thanks again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New owner - Happy owner

By Nonegiven on 9/13/2019 at 11:34 PM. Helped by Chris Butcher.

Awesome salesman. Told him what I wanted and financing was very efficient and I drove off in my new car. Would recommend dealership to anyone looking for a good car at a good price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

CHRIS BUTCHER... awesome salesman!!!

By Lidia on 9/13/2019 at 6:31 PM. Helped by Chris Butcher.

I really appreciate my salesman, Chris Butcher and the finance department; been really helpful in my situation and willing to listen and go beyond expectation. I have never-ever had a salesman like Chris. Its almost unbelievable. Willing to work out all details of the sale, very on top of the game. He has helped me a lot and very patient. Positive - positive vibes! A huge thank you to Chris for making it possible. I sure recommend Chris to anyone if ever looking to purchase. Thanks a million! LC

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chris Butcher at HUB Hyundai is the best!

By Gducoing on 9/7/2019 at 10:29 PM. Helped by Chris Butcher.

Chris Butcher is the best car salesman I have ever had! He was very patient as we worked through our decision making process. He happily showed us multiple cars both new and used and in several different models. He was knowledgeable about the cars and was open, honest, and funny. We left with a car we are happy with at a price that we feel good about. A huge thank you to Chris for making our car buying experience enjoyable.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Professional and knowledgeable sales person

By Hyundai on 9/1/2019 at 2:04 AM. Helped by Chris B.

Hub Hyundai of Katy was a very positive experience The salesman, Chris was excellent He was knowledgeable and stayed with us from the beginning to the last of the transaction Would recommend him to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chris Butcher is awesome

By Jstrong on 8/31/2019 at 2:08 AM.

He helped me a lot when I was looking at cars. When I had questions he had the answers. Also is really funny. He made our buying experience fun and enjoyable. He was very honest and straightforward and we felt completely comfortable through the entire process. I highly recommend you only deal with CHRIS Butcher. He was Very professional and his customer service was outstanding. The best salesman I’ve ever had in in 40 years of buying cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service and explanations

By Babs on 8/25/2019 at 1:56 AM. Helped by Christopher Butcher ,Rudy Ortiz.

I really appreciate my salesman, Christopher Butcher and the finance group at the above facility. Very nice and friendly,professional group. Thanks for all your service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best salesman ever Chris Butcher

By Grooms1938 on 8/25/2019 at 1:46 AM. Helped by Chris Butcher.

As soon as I stepped into the dealership I was created by a gentleman by the name of Chris butcher his professionalism his manner his attitude what is the most professional that I have ever experienced its customer service was above and beyond my wildest expectations he made my buying experience the easiest and best that it's ever been in the 40 years that I've been buying vehicles I highly recommend Chris butcher if you go to Hub Hyundai of Katy. Hands down without a doubt a true professional who cares with passion and integrity about his customers I will continue to buy any and all cars from him from here on out. I cannot say enough good things about him and his professionalism. If you buy a car from Hub Hyundai definitely ask for Chris butcher

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT SERVICE.

By Travatron713 on 8/24/2019 at 9:22 PM. Helped by Chris Butcher.

Chris Butcher went above and beyond to help us in the right direction in buying our new vehicle. He was very informative and helpful the whole way through the process. He made our experience very pleasant and not off putting whatsoever. Outstanding customer service!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Professional

By broncofan1232 on 8/19/2019 at 4:22 PM. Helped by chris butcher.

Purchasing my vehicle from Hub Hyundai was a very pleasant experience. Inside offices were clean, open and inviting. The variety of vehicles in the lot leaves little to be desired as there are a plethora of beautiful options to choose from. Of all the dealerships I visited in my search for a new vehicle they rank among the highest in professionalism. The employees of every facet within Hub Hyundai were very helpful, friendly, and informative, none more so than Chris BUTCHER.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chris Butcher - Awesome Person, Not Just a Salesman

By jperkins1999 on 8/14/2019 at 1:31 PM. Helped by Chris Butcher.

Chris Butcher was amazing to deal with. I had a unique situation as I had a very strict budget that I needed to adhere to. Chris, first of all most importantly listened to my situation and what was most important for me. Chris stayed late on a Friday night (after closing) still working so we could get a deal that was a win-win for everyone. Chris stayed in touch with me via text (which I very much appreciated given my very busy work schedule) all through the following Saturday. Finally, on Saturday afternoon after much work on Chris's part, he called and said we were able to find a vehicle that matched my needs and was able to get it in under my budget. Chris was awesome to deal with and I would not hesitate to buy from him again. He made the buying experience much less stressful than past experiences and I would HIGHLY recommend anyone in the market for ANY vehicle to go and deal with Chris Butcher! AMAZING GUY, Not just an amazing salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Salesman

By Sjbarber373 on 8/9/2019 at 11:00 PM. Helped by Chris Butcher.

Chris Butcher was so helpful and friendly, and made our buying experience a joy. Actually, we were not going to buy a car today, but we felt we could trust him, and his demeanor won us over. He was the best!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Sorry Dealship

By pds on 7/31/2019 at 1:20 AM. Helped by Guy Mitchell.

I was given a price for a use car and drove over 500miles to buy the car. Once I sit down with the Sales person. I was told the car has mandatory 1400 fee that is added on the selling price. Nothing in this fee was worth more then $100 and I could not use it if I wanted to. Then the Sales man said let me talk to the manager. After he return the price of the car increased over $4,000. I would have never drove to see the car if the Dealer would have been honest with me from the beginning. I have been buying a new car every year for the past 50 years and have never come across a Dealer as bad as this one.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car

By HyundaiBria on 7/6/2019 at 3:38 PM. Helped by Nina Lee.

Very helpful team! Helped me to get the best deal and the exact car i wanted! They were patient in providing thorough information for each car i was interested in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hub Value Package. A definite lifesaver!

By Culprit00 on 7/2/2019 at 4:21 PM. Helped by Nina Lee, Durond Johnson.

Bought a vehicle last Thursday. Saturday the windshield got chipped on the highway. The Hub Value Package saved my life! Free windshield repair/replacement for two years, nitrogen filled tires, lifetime warranty on window tint. Definitely worth every penny!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Sales Service

By Travis12345 on 6/29/2019 at 8:51 PM. Helped by Nina.

The sales team at HUB Katy was extremely helpful and did everything they could to make sure the deal worked for me. I would definitely recommend this dealership.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Scammers

By James jeffrey on 6/11/2019 at 6:38 AM.

Took my car in to have a recall fixed and check a/c. The a/c was working the morning I dropped it off. Daniel the service writer called within 20 Minutes saying i needed a new compressor at $1200 dollars. They then held my car ransom for $145 till they would return my keys. Stay well away from these scammers. Took it to my mechanic a/c relay bad $45 fix. So many bad reviews I wonder why.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service by Sales Rep

By santresah on 4/27/2019 at 10:57 PM. Helped by Juan Ariza.

I really didn’t think I would get a new car that same day and the rep Juan Ariza gave me peace of mind and a great car. Thank you 🙏

I would recommend this dealer.