Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great selection and nice folks to deal with!

By Hank in Hopewell on 6/3/2019 at 1:10 AM. Helped by Milton James.

Very easy low pressure purchase expierence. Haley had a good selection of new Sierras and I love the new tailgate GMC design. Sales agent knew the product and explained things well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Large selection of trucks. Great prices!

By Harry on 5/6/2019 at 11:56 AM.

Janet was a true pleasure to work with during the entire process. I emailed Janet Saturday morning at 6.30 am she responded within minutes. I met with her on her day off at 10.30am by 4.00pm I was leaving in 2019 GMC 2500hd Denali.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No Hassle, No Haggle, Lowest Price, Great Sales Experience

By Scott B on 9/20/2018 at 10:27 AM.

I had been looking for a new pickup for a few months. The online process is quite exhausting. Most dealers you contact either don't respond or only respond once. When a friend recommended I take a look at Haley GMC Airport I was amazed at the low advertised price. They had the truck I wanted so when I contacted them I was connected to Janet Pineman. She led me through the easiest new auto sales process I have experienced. It was actually refreshing not to have to do the sales price dance with this dealer. They were over $1500 less than any other dealer's advertised price. Janet was great to work with and delivered a great truck in record time. I will definitely use Haley GMC Airport for my future purchases. Please call Janet for a great buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Bendito5009 on 8/31/2018 at 12:38 PM.

I enjoy working with Janet, this is the second business vehicle we’ve purchased from her. She makes the process easy, simple, and painless. We will continue to use her as our needs arise.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Car buying made easy

By Jake on 8/24/2018 at 8:58 PM.

Janet Pineman at Haley's Airport location made buying a car a pleasant experience. We got down to the numbers, she came back with a price I felt was fair based on a couple other vehicles I was looking at, and she stayed late to wrap up the deal since I had to come in after work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied Customer

By BuickLoverForLife on 8/20/2018 at 11:57 PM.

Our sales rep's name was Steve Dixon. Steve greeted us immediately upon our arrival at the dealership. We basically told him what we were interested in and what we wanted to do, and he immediately proceeded to put the wheels in motion so to speak. I would recommend Haley Buick and especially Steve Dixon to anyone interested in buying a new vehicle. You would not find a more helpful sales representative in the Richmond area. The process of obtaining the price for the vehicle you want as well as the accessories were quickly obtained by Steve. And if he did not have an answer, he would get one quickly for you. Steve basically secured the price of the vehicle that we were interested in without going to multiple people. The whole sales experience was pleasurable and didn't take a long time to complete.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best Truck.........Best Price

By GMC 2500 HD Pilot on 8/15/2018 at 12:15 AM.

I looked for a new 2018 2500 HD GMC for several months. I had a long option list for my truck. I finally called Haley Buick GMC and talked with Janet. I gave her a long list of options just as I had several other dealerships and expected the same results....none.....but I was wrong. Between Janet and Bill (sales manager) they found the exact truck I wanted and gave me the best price by FAR of any dealership in VA...…..and I went through more than a couple. Get with the Haley team for your next truck.....you won't be disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales experience

By emseedooz74 on 8/7/2018 at 12:37 PM.

I had a wonderful experience working with Janet and the team at Haley BGA to ensure I took home a quality used vehicle. The team exhibited excellent attention to detail and fantastic communication throughout the sales process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service

By Chrflva on 8/3/2018 at 2:28 PM.

Haley Buick GMC is one of the top dealers in Richmond Virginia. My experiences with them for past 10+ years have been phenomenal. My sales consultant Greg Huband has been my sales consultant for me and my family for years. His knowledge and sales expertise is the reason why I prefer coming to Haley. I recommend that if anyone is looking for top notch service from sales and/or service. Try Haley Buick GMC Airport. You will not be disappointed!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat Customer

By DBC on 7/21/2018 at 6:53 PM.

We just purchased our eighth vehicle from the team at Haley Buick-GMC Airport. Wonder why? Consistency in value pricing, customer consideration, and attitude. Bill Sigler runs a first class operation and it shows. Go see or contact Daniel Wilson - best salesman we’ve had the pleasure of working with in almost 40 years of car and truck buying.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price

Totally Satisifed

By R&DMart143 on 7/18/2018 at 12:45 AM. Helped by Parke Chenault.

My wife and I were extremely satisfied with our recent automobile purchase experience at Haley GMC. Daniel Wilson, the first point of contact, worked very hard to insure our questions were answered and that the overall transaction was pleasurable. He listened intently and was extremely pleasant and respectful. I truly feel that the whole team, from bottom to top, worked very hard on our behalf. They proved beyond a shadow of doubt that they wanted our business. We are more than happy with our purchase. R&DMart143

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Use car

By Caleb17 on 7/4/2018 at 9:55 PM. Helped by JP 5 stars.

My experience with the purchase of my use car was outstanding. Greg Huband and KP was great with making this process flawless. KP helped me get a lower interest rate than I had with Wella Fargo. He had all my paper work ready to sign the following day. My husband and I have worked with Greg several times always honest and professional. You have a great team!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buick Enclave sale

By Renshaw, Carla 123 on 7/4/2018 at 8:48 PM. Helped by The finance gentleman is not listed above and I do not remember his name but he was super!.

The salesperson, Daniel Wilson, was very pleasant and willing to show me as many vehicles as I asked. It was super hot but that didn't stop Daniel from assisting me. Daniel even allowed me to keep the vehicle overnight so I would be sure my mother could get into the front seat. The entire transaction was quick and painless. Everyone at the dealership was pleasant.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fabulous!

By BB1957 on 6/30/2018 at 2:35 PM. Helped by Dealership Manager and Previously Owned Vehicle Manager..

My vehicle shopping experience was great from the start. I began with an online search which was extremely pleasant. I was able to refine my search to the make and model I preferred. Then when I was surveying the dealer car lot, Greg Huband greeted me with professionalism, courtesy and respect. He listened to my car buying plan, offered some professional information, gave me his business card and verbally acknowledged my desire to return home to refine my plan. I returned to this dealership strictly because of my initial salesman/purchaser conversation with Greg. He chose the type of vehicle that best fit my needs and I test drove a GMC Terrain. Lovely! Great ride. I went home to refine my plan once again. After intense consideration I phoned Greg with my budget and vehicle needs. (No black,white or gray color either) Less than 24 hours later he offered a test drive in a Chevrolet Equinox which offered the same great ride and interior space I need. Right on budget! The Haley team secured financing, walked me through the paperwork process painlessly and I left the dealership with my new vehicle less than 2 hours later. I will always refer Greg and the team at Haley Airport to potential vehicle buyers!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful and quick buying experience

By osprey24 on 6/28/2018 at 8:12 PM. Helped by KP, Parke.

Purchased a 2015 CTS 3.6 liter on June 27, 2918, Excellent Sales Staff, as Janet and her team were very professional and kept us apprised along the way. I contacted her via the internet and she was very helpful with questions and getting the answers i needed to purchase. Highly recommend this dealership and Janet. Thanks for everything

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hard working team!

By Tambourine1951 on 6/6/2018 at 6:26 PM. Helped by Parke Chenault.

The entire team worked hard making this deal. Getting me out of a 2018 Toyota into a 2018 GMC Terrain SLE. It has been a pleasure working with this team.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Everything went well

By Power on 5/26/2018 at 11:41 PM.

The salesman, Greg Huband met me in the lot and showed me several models even though I told him I was just looking to get measurements that day. I was more than satisfied with the time he spent with me. Four days later I bought my wife and he spent more time showing more models until we found the right one. He took care of all the details with license plates and insurance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very smooth purchase

By RBMartin on 5/10/2018 at 10:26 AM.

Special thanks to Janet who did a great job with the purchase process. Really appreciate the delivery service also. The entire vehicle buying process was professionally done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy as pie

By mfosmark on 5/1/2018 at 5:49 PM.

This was one of the best car buying experiences I have ever had. Steve Dixon made everything so easy and simple for me to understand. There was no pressure to buy; just wanted to make me happy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best buying experience to date

By Thomas Anderson on 4/12/2018 at 12:29 AM.

Daniel Wilson is top notch. He made his best efforts to get me out the door with numbers I was comfortable with. Nothing was pushed on me and his email communication was excellent. I do wish I would have atleast tried to negotiate a couple free oil changes in there but the deal was very fair. They where able to find me financing at a very low interest rate as well.

I would recommend this dealer.