Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.7  
Service
3.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chris Sooley

By Patriot on 9/30/2017 at 1:27 AM.

I am a repeat customer of Chris"s. Third vehicle from this dealership, and second from Chris. I have recommended Chris to a few friends who are considering new vehicles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice deal with no pressure. Impressed!

By Joe Cormier on 9/19/2017 at 7:44 PM. Helped by Brett Ells, Sales Manager.

We were out shopping for a new Grand Caravan that maintained all the stow and go and entertainment features for the family and grandchildren, while adding the safety features of blind spot monitoring, cross traffic alerts, Bluetooth and NAV. Chris Dooley and Brett Ells found us the right vehicle, at the right price, with exactly the features we were looking for. Very easy to talk to. Plesantly surprised. Well Done!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you!!

By Stefanie Hyra on 8/26/2017 at 6:38 PM.

Your ease of service is fantastic. Honest and fair business dealings. Excellent customer service and care. I look forward to doing business with you in the future. Thank you very much, Stefanie Hyra

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was a great experince i really enjoyed it alot

By Lulu on 8/25/2017 at 10:09 PM.

i enjoyed the experince alot, Chris sooley was very helpful and he actually helped us with deciding and getting what i want with being satisfied with it , he really did a great job! Thankyou

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Fast and friendly service!

By Superpink on 7/19/2017 at 11:28 PM.

Recommended by a friend who bought a truck from Chris and I am so thankful to her. After a brief conversation with Chris he understood exactly what I was looking for and walked me over to this beautiful truck that I instantly fell in love with! Thank you so much Chris!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst Customer Service

By Unsatisfied on 7/16/2017 at 7:19 PM.

Worst Customer Service from the Service Manager. Was very rude when we called her for help and even went as far as to hanging up on us. We have purchased 3 vehicles from them and have never felt so poorly treated as we do now. We ended up running over a huge screw on the road and called to see if we could get a replacement. The Service Manager told us good luck and that she wasn't just going to give us a tire. Now we are told we have to wait 8 - 10 weeks for a replacement. We are driving on our spare now waiting for the tire to come in. We are supposed to go Toronto on the 30th and was told to drive on our spare. Now what happens if something were to happen to another tire on the way? They won't even give us a spare just in case. Now we have to buy a totally different tire to ease our minds in case something happens. What is the point of spending the extra money for the tire and rim warranty if they won't help us?

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

A dream come true

By Mj on 7/4/2017 at 7:59 PM.

I have always wanted a jeep.so, I finally did it!!! I've had the Jeep Wrangler for about 10 months now! I love it!! Was a great throughout the winter. Brad was great and continues to be very helpful and supportive. He is a jeep owner too, so he knows all the tricks for removing and installing hard top and soft top. Great guy! Great dealer! Great jeep! I'm truly blessed !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Halifax Chrysler #1

By Francine Embanks on 6/9/2017 at 7:31 PM.

First things first Halifax Chrysler YOU GUYS ROCK!! Chris Sooley and the team at Halifax Chrysler are seriously amazing, this is my second truck through these guys and I would recommend them to everyone. I got myself a sexy 2017 ram sport the ignition orange limited edition with some sexy upgrades and the work these guy did is wicked. I love the truck and cant wait to show it off. Halifax Chrysler knows how to make a customer HAPPY, if you need a vehicle definitely go see Chris Sooley and all the team, they will help you out and they are an awesome bunch of people. I want to thank you Chris Sooley and all the team at Halifax Chrysler you have made this mama very very happy. Thanks Francine

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great Service Once Again! Must Read!

By Lawrence Conrad on 5/26/2017 at 11:57 PM.

This morning I had a starting issue with one of my vehicles - my 2011 4dr Jeep. Irony is, I had just had the starter replaced. So here I am in the pouring rain with a booster pack hooked to the battery and no go. The vehicle would not turn over and the lights were flickering like a bad connection. Needless to say I called and ripped into the dealership with the full belief it was something on their end from the starter replacement a few weeks ago. In less than 30 minutes I get a call back from the Service Manager Dave Gibson who I had dealt with before. I apologized for my initial call and stated I needed this vehicle for the weekend. This happened on a Friday morning. Sensing my frustration and knowing I was a long time customer Dave simply said "we will take care of it" and to "cancel the tow" I had coming. The Jeep was in front of my house so I left my keys handy and left for work. When I came home at 3ish (early day) the Jeep was gone. I received a call about an hour later stating that it as fixed. Some corroded wire ends and a new battery was the issue. I went down to the Bayers Lake location, paid a modest bill (way less than what I expected) and had the rig back in my driveway at 5pm! They gave me the battery at almost cost. Now I am sure this doesn't get done every day. This was a department manager that understood my frustration and did what he said he would do. I admit that I am the most skeptical person you can deal with in business of any sort - and especially with service departments. But I have to say - these guys have been outstanding! LC

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Who ya gonna Call? Brad McCarthy at Halifax Chrysler!!!

By bevnlee on 5/13/2017 at 3:54 PM.

FOLLOW UP CALLS DO WORK!!! On a drive home from the City, cell phone rang...”Have you traded your vehicle yet?” this is Brad McCarthy from Halifax Chrysler. We turned around and drove to Halifax Chrysler. We were very warmly greeted and after 3 1/2 hours, we are delighted with the purchase of our Jeep Cherokee. Brad was the most patient, helpful, honest, friendly Sales Rep we have ever met. He went over and above the call of duty to represent us. My husband almost had his mind made up for a Grand Caravan but I was really wanting the Jeep. We test drove several and are thrilled and very appreciative. We would not hesitate to refer any of our friends to Halifax Chrysler and in particular to Brad. We wish you well Brad!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic experience

By Spencer Pelley on 5/4/2017 at 4:00 PM.

Brad worked tirelessly to get me into the right van for my growing family, worked through the trade in process, and made sure that I was completely happy along with my wife and kids. He took the time to make sure that my kids were entertained, he helped my move my stuff from my trade in to the new van, and he continues to follow up to be sure I'm fully satisfied. An excellent overall experience which exceeded my expectations.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brad did the impossible for me and I am incredibly happy

By Bobby Gosbee on 4/8/2017 at 12:59 PM.

Brad somehow managed to get me into a great truck, handle my trade in and work very hard to not only keep me in a good price range but help me with a great financing problem that seemed impossible to get through. Very recommended and a really nice guy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Far above par service and attention

By Brewnoser on 4/1/2017 at 1:50 PM.

My salesperson, Brad McCarthy, went above and beyond what your average salesperson would in helping me secure the purchase of the car - even if it was a used vehicle and not a new one. He was personable, courteous, articulate, helpful, informative, clear and open with all information relating not only to the sale but also the secondary minutiae which can sometimes be as important (or more so) than the actual sale ~ things like the tire warranty, admin fee, undercoating, warranties, CarProof, service records, etc ~ making sure to explain all details and answer any questions I might have and a few I didn't think of at the time. If the dealership is willing to put this level of attention and detail into the sale of a used vehicle, imagine what they're willing to do for the sale of a new one? I'll definitely be recommending this place to colleagues and friends and will return when and as able.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2015 Ram Truck Unsurpassed Sales Experience

By Dwight L on 3/30/2017 at 12:13 PM.

An exceptional sales consultant, Chris Sooley is a consummate professional who articulates well with customers leaving no questions asked in the transaction process. He displays great ingenuity and resourcefulness in promoting his company’s products and seeks collaborative input from colleagues on client decisions where appropriate. A highly dependable and proven customer service provider, Chris goes the extra mile, exceeding the customer’s expectations with his “can-do” attitude. He is always available to customers to answer questions and assist in solving problems, ensuring on-time vehicle delivery, parts and service coordination, and customer follow-ups. He continuously displays a great wealth of knowledge about the product that he is promoting and understands all aspects of his position. I would highly recommend Chris to my friends and colleagues in any vehicle purchase and look forward future dealings with him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

In my dream vehicle at last

By MBLUNN on 3/29/2017 at 9:17 PM.

I went from a 2010 CRV to a 2017 Willy's Jeep Wrangler...I think that says it all! Excellent service, Chris found us the vehicle that fit what we were looking to spend. We are extremely pleased with what was given to us on our trade in. Excellent deal on our purchase and we couldn't be happier. Chris was an expert negotiator. Finally have the Jeep I have wanted since I was 12! Thank you so much and we will be back in the future for sure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and Easy

By Bennett on 3/28/2017 at 4:35 PM.

We recently traded our 2014 Town and Country after only having it 1.5 years. Chris called and said he has an offer worth coming in to the dealership for. We had no desire to trade our vehicle that we loved for another, however we have tremendous trust in Chris. It is ONLY because of him that we even came into the dealership. Chris set us up with a brand new vehicle and gave us the opportunity to get an incredibly lower interest rate. We are very impressed as he saved us a lot of money! Chris is very professional and personable. He works so hard and go way beyond to make sure we are well taking care of. Within 19 hours we drove away in our van feeling blessed! For the first time in our life we own a brand new vehicle. Thanks so much! See you in 2 years for another one Chris!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

EXCELLENT

By SDuffy1 on 3/27/2017 at 9:36 AM.

Liz made my sales experience smooth and easy. Very friendly and relaxed service. I strongly recommend Halifax Chrysler for anyone looking for a good deal and great service. Thanks again Liz!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Experience was quick and easy

By Stefan on 3/20/2017 at 8:04 PM.

Salesmen was very helpful and got me into a car i wanted. The whole experience was quick and easy. Thank you chris for all your help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An amazing experience!

By TRiley on 3/20/2017 at 12:00 PM.

Chris was excellent; his professionalism and expertise made the entire process not only easy but enjoyable. I gave Chris a list of things I wanted and didn't want in my new Van, and he delivered. He didn't rush me into the first vehicle he found that fit the criteria, he found what I wanted and then compared it to other selections on the lot and picked the once he knew would fit our needs and lifestyle the best. His knowledge and experience were apparent during the test drive and while he was doing the final check list when we picked up the car. I've never had a better buying experience. Bill was our 'money man'. The most stressful part of any purchase and Bill made it feel like we were meeting with a long time friend. He provided us with some excellent advice, gave us all the options available that met our budget and helped us make financial choices that were sound and would protect our investment. Thank you guys, you were amazing to deal with and I'll definitely be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Darin on 3/2/2017 at 3:54 PM.

I had the pleasure for a second time of dealing with Chris Sooley, he treated me excellent and listened to my needs and wants and concerns. I was able to pick the vehicle that I wanted with out being pressured, this to me it great salesman ship. Thanks

I would recommend this dealer.