Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Overall Experience

Love for Acura

By Rdx- lover /123 on 7/19/2018 at 2:36 AM.

I just did another deal on my 4th car with Hall Acura .. Always leave happy , very helpful staff, courteous of my time , which is a major plus for me !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exemplary service

By Dottie2891 on 7/18/2018 at 1:45 AM.

Always professional and extremely knowledgeable about the product! I’ve purchased at least 5 cars from Bernard Bright. He always my best interest at heart!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All Stars

By Onyx_2011 on 7/16/2018 at 6:55 PM. Helped by Ms. Jennifer (Warranty).

I appreciate everyone’s professionalism and insight when it comes to the employees at Hall Acura of Va Beach. I never feel hounded or rush in making decisions as it pertains to receiving services for my car and/or purchasing a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding!!!!

By Jaedyncaine1 on 7/15/2018 at 4:23 AM.

Outstanding customer service from beginning to end! Will buy another vehicle from VB Acura!!! Patrick, Donnie, Wendy, and Jennifer we're all wonderful!!! Worth the visit!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome and exhilarating

By Kappa on 7/14/2018 at 4:18 AM.

I’m sooo happy and thankful to say I was blessed to receive top-notch, professional service from Mr. Bernard! His care and commitment to satisfy and get the best possible deal for the customer rates 6 stars out of 5. We are truly happy with our buying experience. We expected nothing less from Bernard and the entire Hall organization because of our previous buying experiences.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Hoynum10 on 7/3/2018 at 8:06 PM.

The team was great at working to meet my needs. I would highly suggest this group to anyone interested in working with a preofessional sales team

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New Tlx

By Bbtrum on 7/1/2018 at 5:03 PM.

I found the car on the internet and was attracted by the low price. I contacted Bernard and he was more than helpful to review the car and the price with me. Within a little time, I owned the car.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

My acura

By Roxie on 6/30/2018 at 8:21 PM. Helped by Andrew Wright.

I had a wonderful car buying experience and I would’ve given this review a 5 Star, except I was told some inaccurate information by the sales person and if I had known this would’ve impacted my decision about whether to lease or buy. Other than that everyone was so friendly, and very helpful in trying to make sure I was pleased. Thank you very much.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Easy, friendly experience

By Denise on 6/28/2018 at 7:46 PM. Helped by Finance manager.

Bernard was very friendly and listened to what I wanted and put me in the perfect car on the first try. I was very busy this eeek and he and Wendy made the sales process go quickly and easily. I was also very well treated on our trade.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2001 Acura TL check-up

By AcuraTLOwner on 6/28/2018 at 8:40 PM.

The fact that my 2001 TL is still running like a champ is due in large part to 18 years of service by Hall Acura. Brian and the service team members who perform the actual maintenance on the car are to be commended for their attention to detail. They work to find the causes of the problems I describe and they keep me informed of additional recommendations for even better safety and performance. Thanks to Brian and the supporting team members for their years of service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and friendly

By Satisfied customer on 6/20/2018 at 9:09 PM.

Folks at Hall provided clear and concise answers to all my questions. They were friendly and respectful of my time. I will buy from Hall again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT EXPERIENCE!

By BchGirl23456 on 6/19/2018 at 4:23 PM. Helped by Jennifer Cain.

We bought a car at Hall Acura and the interaction with sales person Ron Perry, manager Donnie Howard, and finance director Jennifer Cain was very pleasant. I highly recommend anyone looking for a new (or in our case, almost new) vehicle, to visit them...you won’t be disappointed.😊

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Emmons

By Desiree Review on 5/4/2018 at 4:37 PM.

Service is always excellent. Staff very professional and always on the ball. Explain in detail the services that I get. Service members work as a team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Bernard Bright was so great to work with. Excellent service.

By Pam2018 on 4/23/2018 at 4:01 PM. Helped by Jennifer in Finance..

What a great experience working with Hall Acura. Bernard was very knowledgeable and so friendly. No pressure. Curt introduced himself and helped getting the payment where I needed it. Very happy to be driving my new Acura TLX. Love it!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Car service on 4/18/2018 at 6:43 PM.

Service on car today was wonderful! Both girls in departtment extremely professional and very helpful and were very nice to deal with. Will be back

I would recommend this dealer.

Overall Rating

4.3  

3   Customer Service
5   Friendliness
5   Overall Experience
4   Price

The folks at hall acura

By Jb68 on 4/20/2018 at 4:33 PM.

We went. To. Hall Acura to get some. Ideas of our options when our leased. Vehicle ended. We met Ron Perry who was knowledgeable, courteous and patient. We decided to purchase a Acura Tlx and are happy with our purchase and our experience with the people at the dealership. I'd recommend Ron Perry and the staff at. Hall Acura to anyone thinking. Of. Purchasing. A. New. Automobile.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Recomendations

By Bj913 on 4/18/2018 at 3:27 PM.

Hall Acura’s Service Department continues to render the best care for my Acura. I have been coming to this dealership for the pass eight years for service for my Acura’s. I have found their technicians to be honest. The cost of repairs have been reasonable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales

By Laura on 4/18/2018 at 2:21 PM.

Ron was awesome in assisting me with my new Acura purchase. Very knowledgeable about product. He walked me through the purchase with no problems. I drove away feeling very confident about my purchase

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Laura on 4/18/2018 at 2:11 PM.

I have been doing service with Brian for several years and have never had one unsatisfactory visit. He is very good at his job and has always gone beyond the call of duty to make sure your needs are met.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful,knowledgeable & professional

By Good rn2009 on 3/29/2018 at 1:55 PM.

I have worked with service advisor Brian Thompson ever since I bought my Acura in 2009. This dealership has been very accommodating with loaner vehicles and ensuring that all discounts available are utilzed (since repairs and maintenance isn't cheap). Brian is an asset to the dealer and a joy to work with. It's refreshing to know that there are still people who are honest, interact well with the public, and truly enjoy their jobs

I would recommend this dealer.