Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Overall Experience

NO pressure sales

By Patricia Williams on 7/6/2019 at 9:24 PM.

Mr. James Copeland truly honored our request to not feel forced into a sale. He was knowledgeable & gave us 5 star treatment. If looking for great customer service, see James Copeland at Hall Chevrolet, Chesapeake.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales

By Larry Norris on 6/22/2019 at 7:42 PM. Helped by Steve Santomieri.

James Copeland has excellent customer service, made me a satisfied customer. Didn't plan on getting a car today, but James made it happen. I recommend James and Hall Chevrolet to anyone looking for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional customer service

By Ydgary47 on 6/18/2019 at 8:19 PM. Helped by Ryan.

James was excellent with his customer service. He was happy to give me another overview of my new vehicle. He helped me understand my features so I could take full advantage of my car. I would highly recommend James Copeland to anyone looking for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful, these men our outstanding.

By Renay76 on 6/15/2019 at 1:23 PM.

I walked into the showroom after waiting a while to get my car for service. Just looking around and ran into George Gunter. He is the nicest man and very helpful. He treated me with a lot of curtesy and respect. After a while talked to Zach he appologized cause it was taking a long time to finish my business. I told him I was enjoying myself and had met a new friend in George and did not mind the time that had gone by. Borh men are a credit to Hall Chevrolet. Thank you for a geeat day

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly

By scauley on 6/1/2019 at 10:30 PM.

A very friendly and welcoming atmosphere. They had exactly what I wanted in stock and helped make the deal happen. Very happy with the experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest car buying process

By 1185@Lord on 5/31/2019 at 3:29 PM.

Going to Hall Chevrolet was the best car buying experience. I arrived and was asked if I was ready to buy a car, I said I was just looking and they let me just look with no pressure. After about 1/2 hour I went to the sales associate with questions that were answered with full details about the process. I viewed a few cars and after test driving one I made the decision to purchase it. They went the extra mile to find the best financing available. Even though they found a car payment I would accept they still worked and found me one even less. All the services from sales, to financing to management and service, I would give Hall Chevrolet an A+++ score and recommend them to anyone who was interested in buying or just looking because they give respect to the customer and will go the extra mile to make the customer happy and comfortable. Good Job Hall Chevrolet

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

19 Malibu

By Monabond on 5/25/2019 at 9:33 PM.

James was very courteous,and helpful. He explained and answered all of my questions which were many. He explained what all the buttons and the screen very throughly. He was very nice to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car sales

By Billbond on 5/25/2019 at 9:23 PM.

James Copeland Had a great time buying car from James Most healthful Good man to deal with thanks James Most helpful with explaining the auto

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone was super nice and friendly

By Brittanyp on 5/22/2019 at 4:08 PM.

Very friendly and welcoming environment and they worked hard to find me a car right for me. I felt at ease and that this was the right dealership to buy my car from.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

HAD A WONDERFUL EXPERIENCE

By DAVIS, MARCELLA on 5/20/2019 at 11:28 PM. Helped by Johnathan.

Johnathan has Excellent customer service. Polite and knowledgeable friendly.if you want a calm WONDERFUL experience shop at Hall Chevrolet ask for Johnathan. Thank you!

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Great experience

By JCBurt97 on 5/18/2019 at 7:32 PM.

Came in looking around for a truck to get rid of my old vehicle wasn't looking to buy on the first visit but found a great deal on a good truck and great price with low miles and was set up with a great deal very happy with my new truck

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks

By Dj on 5/14/2019 at 6:36 PM.

I like to thank James Copeland For his work ethics and his knowledge of his job. Thank you For help making me find a car a much Easier experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Upgrading my Tahoe

By Tahoe love on 5/16/2019 at 12:19 AM.

Was in this dealership a few weeks ago checking out my options on upgrading my Tahoe and my sales guy, James Copeland, was really helpful and seem to know his stuff about these trucks! I will definitely be back to pick my truck out from James!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Quest on 5/16/2019 at 12:04 AM.

James was the best salesman ever. He made me feel comfortable with the decision we made. I would and have recommended him for future business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great assistance with purchase

By Isb757 on 5/7/2019 at 10:54 PM.

Mr. Copeland was very knowledgeable of the 2013 Acura MDX I purchased. Well rounded salesman and very experienced in sales....I would recommended anyone who stops by Hall to ask for his service expertise!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience with Mr. George

By Quita M. on 5/5/2019 at 4:50 PM.

After an unexpected MVA, which led my car to be a Total Loss, I was on the market for new car shopping. I decided to try Hall Chevy (Western Branch). That’s where I end up meeting Mr. George. He was a great help from beginning to end. He continuous fought for what I wanted and was comfortable with price range and car size. We also had some very wise conversation while waiting. I would recommend him to anyone that’s in need of a car. He will definitely push for what you want, which makes the whole “Car Buying Experience” less stressful. Thank You again Mr. George and Hall Chevy!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Took the car in to the service center.

By Bob on 4/18/2019 at 9:38 PM. Helped by Dee dee Rosalinda.

I had to bring the car in and was greeted by dee dee Rosalinda and she was just great. Listened to my concerns and was just happy to help me. Just made my day. Really is nice to get that type of service from the employees.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By KyleG87 on 4/16/2019 at 2:20 PM.

Fantastic car buying experience, felt well informed about my purchase and payment settings absolutely satisfied with my new vehicle. George was a excellent salesman and showed me all of the features and attributes of my car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy car buying! Smooth process!

By Valeriest23 on 4/14/2019 at 1:21 AM.

I wasn't even planning on buying a car- but the team was so friendly and made me feel confident in my trade-in and in the car buying experience, i just went for it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I went in for state inspection

By Wildmann44 on 4/4/2019 at 10:34 PM.

They inspection went good they found major problems and requested that I need to take of them for problem gets worse thanks Darla Holbrook so much for your input and to take care of the situation

I would recommend this dealer.