Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.6  
Price
4.4  
Quality of Work
4.7  
Service
3.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

warm friendly atmosphere ,knowledgeable sales personnel.

By M Duffer on 11/20/2017 at 4:49 AM.

Each person there made us feel very important. Explained in detail about the vehicle. Courteous and attentive to our every need. Made us feel welcome.Enjoyable.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Easy does it!

By Newtscooter on 11/14/2017 at 1:42 PM. Helped by Taylor Inge.

Had a blast buying my new Hyundai from Mr.Inge at Hall dealership. Easiest trip to buy a car out of my many trips to a car dealership. Thanks for the stress free nature!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Amazing

By Brittneyrae on 11/12/2017 at 4:19 AM. Helped by Taylor Inge.

I came in and spoke with Taylor Inge about buying a new vehicle when I was financially able to do so. He was very understanding and didn't pressure me to buy right then and there. I've gone a few different places and when I said I was just looking they became irritated, but not Taylor. He took his time with me and made me feel (although I wasn't buying) like a valued customer. When I am ready for my new ride, I will without a doubt be a Taylor Inge customer for life. And I will be sending all my friends and family to this man, who is filled with honesty, understanding and integrity. A handshake goes a long way. Thank you Taylor, you were a breath of fresh air from the bad aroma of a typical car salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used car

By Cody97judge on 11/12/2017 at 4:14 AM. Helped by Taylor Inge.

Taylor inge helped me and my wife find the perfect car not only for us but within our budget. He was very easy to work with and knew all the questions we asked. He was the best car salesman we have ever worked with. We will never go to another salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Voicewizard on 11/8/2017 at 12:20 AM. Helped by Dustin.

Edward Bennett was extremely helpful and helped me find a great deal with great service! He was very professional and worked with me throughout the entire process to purchase my Hyundai Elantra Value Edition.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Low pressure and very helpful

By StateHazmatGuy on 11/7/2017 at 1:08 AM.

Beau was very helpful and was patient while I asked lots of questions and asked to compare different models of vehicles. He worked to help me get all the discounts I was entitled to also. The dealership as a whole is good to work with after the purchase.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Friendly and helpful.

By Pam Gamble on 11/1/2017 at 9:21 AM.

ED was very helpful and friendly. He answered all my questions and concerns. I will go back to Ford in the future. Thanks for the help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Jl1869 on 11/3/2017 at 6:07 PM.

Best service ever i recommend this dealer for all your vehicle needs, guality work, professional, courtious and a pleasure to do business with. I will return for my vehicle needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lindale Brothers

By Janiah23 on 11/2/2017 at 2:08 PM.

Lindale is the best car salesman I’ve ever had! The process wasn’t long and he got me just want I wanted! Job well done! I’ve purchased 2 cars from him and I was 100% satisfied both times! I’d definitely recommend him to anyone looking for a car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful dealership

By Jamal Jennings on 11/1/2017 at 1:14 AM.

I got more than what I was expecting, excellent customer service from when I walked in the door till when I walked out. Everyone was courteous and respectful. I will recommend to anyone who needs a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very nice and professional

By Moo123 on 10/28/2017 at 7:49 PM.

Very nice and made the experience pleasant with no stress. He's taller then he sounds. Everything went smooth and things were explained in a way that was easy to understand. I would refer him to anyone looking to purchase a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer over 20years

By Gakaye on 10/27/2017 at 3:08 PM. Helped by Amy Parker.

I have been a customer at this dealership...sales and service for over 20 years. Always leave satisfied and always get quality service. Customer for Life.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy

By Tay2924 on 10/27/2017 at 12:10 AM.

They helped me a lot everyone was very nice and helpful, they helped me figure out how to work the car and gave me a very good deal I would highly recommend

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great buying experience!

By VB truck-2017 on 10/24/2017 at 1:30 PM. Helped by David Shope.

We recently purchased an F-250 from Hall Ford Elizabeth City. This is by far the best vehicle buying experience of any vehicle we have ever purchased. The salesman (Lindale Brothers) and sales manager (David Shope) were top notch! They are constant professionals and kept us updated every step of the way! The paperwork was ready when we arrived and the process was smooth every step of the way. They even brought the truck to Virginia Beach for us to test drive. Do yourself a favor and contact this dealership. It’s a pleasant laid back vibe and with good people!! They go the extra mile for customer service!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and fair!

By Gandkand3 on 10/21/2017 at 10:35 PM.

Customer service was quick, efficient and handled in a completely transparent and honest process. When ready to purchase again I will make Hall Ford my first stop!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service

By Butterfly124 on 10/11/2017 at 11:15 PM. Helped by Courtney Smith.

I would just like to say I really had a great experience with one of your sales associates. Courtney really helped me and made my car shopping experience easy and stress free! She answered all the questions that I had and I really appreciated her help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service on my Nissan

By Littlebluecar on 10/6/2017 at 1:08 PM.

I had to bring my car in for an impromptu repair. They accepted my car immediately and said they would work on it as soon as possible. They listened when I explained the problem with my car. I brought my car in on a Friday morning and had it back by the following Tuesday. They were very good about keeping me informed throughout the process. All costs were presented realistically upfront, which was very helpful since I did not anticipate this repair. All of the employees were friendly, helpful, and understanding. I could have brought my Nissan to a Nissan dealer for repairs, but Hall Ford was my first choice since I have had such good experiences with them. It is clear Hall Ford's primary concern is helping their customers.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Shopping for a F350

By Douglas88 on 10/5/2017 at 12:56 AM. Helped by Edward Bennett and John Signorelli also helped swapping out my truck.

Hall Ford was helpful thru the whole process . I was trading in a fully loaded " full of materials and tools " F350 . My salesman Michael White , 2 other salesman and a lot attendant helped in the transition. I have never had any other dealer / salesman help like this before . Thanks !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This team lives up to the hype.

By Jonathan on 10/1/2017 at 7:47 AM.

So I'll start of with this, the reason I even visited this store is because I was going to have the service center check out another vehicle that is was planning on buying from another dealership. Thank god I came here. As soon as I walked into the store to the time I drove a brand new truck off the lot I received nothing but the best help and enthusiastic service. These people really know how to make car buying a great experience. So now let's get down to the brass tax of the matter. John Signorelli was my sales consultant and I have nothing but great things to say about him, everything from professional, skilled, funny, and provided a relaxed feel that makes you forget your even "buying a car". John showed me every truck that I asked for (about twenty) and had to run back and forth to the sales building to get the keys two and three at a time. John for this I'm sorry, but you found me the perfect vehicle. Kevin (KJ) was the finance consultant and he absolutely made the experience and was the cherry on top. From crunching numbers to even giving me some cookies when my blood sugars dropped to low, I could never fully express how nice he was. If your looking for a truly great experience finding the perfect vehicle for you at a great price this is the team I would recommend forever and a day. I'm sure everyone else is great there to, but these are my guys.

I would recommend this dealer.

Overall Rating

1.3  

1   Customer Service
1   Friendliness
2   Overall Experience
1   Price

Disrespected

By Not happy on 9/16/2017 at 2:32 PM. Helped by Not sure last name but Dave.

First of all the sales team that showed me the vehicle for test drives and features was great. Was happy with purchase. What I was not happy with. I was sold a mantience plan for my vehicle that did not match the manufacture recommended schedule. So when I go to make the appt. To get my oil changed I find out it is not due for another 5,000 miles .When I call ask about this I'm told we will look at it when you come in. After i get there not only do they disrespect me by telling me I owe $50 to cancel a plan that did not match my vehicle schedule I'm told the manufacture 10,000 mile oil change is not correct everyone gets it changed at 5,000. I was never informed when sold the plan . It was not based on vehicle schedule . So when I called them out on everything i was told I can sell you a plan for anything it doesn't have anything to do with vehicle schedule. All over $50 and they knew my truck was in back waiting to get the oil changed and I had paid extra for full synthetic oil which was $30 so I ended up getting my truck before they changed the oil and now I have to find drive 30 miles to get a oil change at a ford dealer that I should have just dealt with from the start. But luckily for that dealer I pretty much have to buy a new vehicle every 3 to 4 years for work because I drive so many miles. So for $50 They gave up a long term customer. I even told them before all the fuss just cancel the plan I will just pay for full synthetic oil changes. I was not even mad about the $50 dollars just the principal they treated me that way over $50 when it was there mistake for not knowing the mantience schedule of vehicles they sell. Or they take advantage of people that don't look into it. Thanks for reading. Just want to add truck is only a month old so it's not like it's been months . Had to get the oil changed in a 2017 f150 just over a month old changed at the local Chevy dealer the laughed.

I would not recommend this dealer.